Customer Reviews for Wayfair

Wayfair

Average Customer Rating:
4.395 out of 5
4.4
 out of 
5
(367 Reviews) 367
Open Ratings Snapshot
Rating Snapshot (367 reviews)
5 stars
269
4 stars
45
3 stars
15
2 stars
5
1 star
33
Customer Reviews for Wayfair
Review 1 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
5 out of 5
5 out of 5

Execelent! That's it...............................
Date:Mar 26, 2015
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Rated by: jakebl
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 2 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
5 out of 5
5 out of 5

Very Fast Service, Good Product at the best online price! Item was not available locally, so this was a good alternative.
Date:Mar 19, 2015
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Rated by: shopper17
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 3 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
5 out of 5
5 out of 5

Great value. The elliptical is quiet and compact, perfect for our small townhome.
Date:Mar 9, 2015
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Rated by: Chunk
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 4 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
4 out of 5
4 out of 5

My only complaint was with the parts supplied with the package. A nut and washer were missing from the seat assembly. I acquired the nut and washer needed to complete the assembly. Other than that, it was a good transaction.
Date:Mar 4, 2015
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Rated by: hootie14
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 5 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
3 out of 5
3 out of 5

After delivery date came and went I placed a call to the customer service department. My order could not be found under the order confirmation number, address or phone number. Finally, after some searching on their part they came up with the order. 2 weeks past original delivery I received my shipment.
Date:Feb 25, 2015
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Rated by: unhappybuyerinflorida
On Time:No
Good Product Condition:Yes
ResponseTime:Yes
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Review 6 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
5 out of 5
5 out of 5

EatSmart Scale - item arrived on time and was described accurately. Quality product. Scale accurate. Recommend to anyone looking for a quality accurate digital scale.
Date:Feb 17, 2015
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Rated by: showstopper
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 7 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
4 out of 5
4 out of 5

product was easy assembly, except one top knob of the handle pieces was broken off. Had to super glue it back on. Easy to use and very quiet while in use. overall pleased with purchase.
Date:Feb 2, 2015
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Rated by: Arial
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 8 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
5 out of 5
5 out of 5

Exactly what I wanted and actually arrived a week early
Date:Jan 27, 2015
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Rated by: Lillie
On Time:Yes
ResponseTime:Did not contact Seller
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Review 9 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
5 out of 5
5 out of 5

The exercycle was defective and they credited my account and are sending me a new one FREE because they cannot get replacement parts for it! Very pleased with the courteous customer service person and the response!
Date:Jan 26, 2015
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Rated by: Exitsign
On Time:Yes
Good Product Condition:No
ResponseTime:Yes
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Review 10 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
4 out of 5
4 out of 5

Order arrived promptly - full week before estimated date and according to tracking schedule. The packaging was adequate, barely. Parts had shifted around inside box with slight chipping on one corner (hidden once item assembled). Otherwise, everything needed was there and final assembly looks great.
Date:Jan 21, 2015
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Rated by: 2towers
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 11 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
5 out of 5
5 out of 5

Well done! Quite pleased with product and packaging.
Date:Jan 12, 2015
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Rated by: arrow302
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 12 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
1 out of 5
1 out of 5

Gift was purchased thru BestBuy and shipped to my daughter's apt in Chicago. We realized it was the wrong thing before it was shipped but couldn't cancel; had to wait until it was received & then go thru return process. Never again.
Date:Jan 11, 2015
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Rated by: 1smrtcke
On Time:Yes
Good Product Condition:No
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Review 13 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
4 out of 5
4 out of 5

ordering easy, shipping was speedy, product was high quality.
Date:Jan 2, 2015
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Rated by: kimmie1224
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 14 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
2 out of 5
2 out of 5

Package arrived without packaging box. Hope nothing is wrong with item. purchase was to be a Christmas gift & children could see exactly what it was, left on back steps. Shipping sticker left on item showing turntable. Very poor shipping method.
Date:Jan 1, 2015
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Rated by: jp71684
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 15 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
5 out of 5
5 out of 5

The bike arrived very fast during the holidays and was easy to assemble. No complaints only praise. Happy holidays!
Date:Jan 1, 2015
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Rated by: LarryEandFam
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 16 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
5 out of 5
5 out of 5

No complaints, my item was delivered before the estimated time which was a bonus
Date:Jan 1, 2015
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Rated by: Greenjenna
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 17 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
4 out of 5
4 out of 5

Record player started skipping right off the bat and had to keep people on the phone to help fix it, didn't help. Ended up messing w it on my own and fixed it.
Date:Jan 1, 2015
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Rated by: hashtagawesome
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 18 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
5 out of 5
5 out of 5

Item arrived very quickly and was just as described. Very pleased with my purchase.
Date:Dec 10, 2014
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Rated by: LynnI
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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Review 19 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
1 out of 5
1 out of 5

When the web site showed no movement after several days, I called Wayfair and was told that the product was now going to shipped AFTER the posted arrival date. I cancelled the order and lost a week replacing it with another vendor. I've had good experience with Wayfair before but would never use the Wayfair Best Buy combination again.
Not recommended.
Date:Dec 6, 2014
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Rated by: NoraC
On Time:No
ResponseTime:Yes
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Review 20 for Wayfair
RATE THIS SELLER: Wayfair
Overall Rating: 
5 out of 5
5 out of 5

Fast and easy shipping. Packed well. Great price! Very satisfied
Date:Dec 3, 2014
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Rated by: ddelvec1
On Time:Yes
Good Product Condition:Yes
ResponseTime:Did not contact Seller
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