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Customer Questions & Answers for
Rocketfish - 2-Way HDMI Splitter

Turn 1 HDMI source into 2 with this Rocketfish™ RF-G1182 splitter that delivers 1080p content, 3D capability, and 5.1/7.1 surround sound to most HDMI components. The included AC adapter ensures reliable power.
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79 Answers
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Questions & Answers for Rocketfish - 2-Way HDMI Splitter

Question

2way splitter not consistently passing audio to both TVs

I recently purchased the Rocketfish 2way HDMI splitter in order to send one video signal to two different TVs simultaneously. My set up (pre splitter): DirectTV HD DVR and Sony Blu Ray player both connected to Yamaha AVR via HDMI cables into assigned inputs on AVR. HDMI output to LG LED TV in Living room delivers digital video to the TV, audio routed to 5.1 speaker setup via the AVR. I purchased a Vizio LED for use on my patio, on the exterior side of the same wall on which the LG TV hangs. HDMI had already been run to that exterior location. Intent was always to watch the same thing on both TVs. Purchased the Splitter and connected as follows per the instructions: power connected to surge protector; HDMI from DirectTV box disconnected from AVR and connected to "Input" on splitter; output 1 connected to Cable TV input on AVR (previously that input had received HDMI from DVR); output 2 was connected to patio TV's HDMI. Everything worked great! Got audio and video to the new TV outside as well as the one inside, even got the same audio to separate outdoor speakers using Zone 2 feature on AVR. Then, someone wanted to watch a movie on the blu ray player. I realized this connection scheme would not work with that device since it was not at all connected to the splitter; could have replicated the DVR connection setup but I wanted to re route the cables so that I wouldn't need to fuss with them any time this situation came up. My solution: route video output from AVR through splitter to both TVs leaving both source devices (DVR and BR connected directly to AVR inputs as follows: I plugged DVR HDMI back into the AVR DVR input, left BR HDMI connected to AVR, connected an HDMI from the AVR video output to the splitter input (previously connected at the other end to the LG tv), connected the LG to the splitter output 1, exterior TV to splitter output 2. Audio and video worked fine inside but I was getting video only on the patio ( and no audio on my patio Zone 2 speakers). This was true weather I used the DVR or BR player as the source. Any thoughts on why no audio outside with this setup? The Zone 2 audio prob is particularly suspicious since that setup bypasses the switch altogether. Thanks
2 weeks, 4 days ago
by
Posted by: 
Larry L
 from
Orange County, CA
on Rocketfish - 2-Way HDMI Splitter
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Question

Why do I lose signal on TV when 1 or other is turned off?

I have a cable box and splitting the output of that to two 1080p TVs. If both are on, it works just fine, but as soon as one or the other tv is turned off, I lose signal to the tv left on. One tv is 60hz and other is 120hz. If I power all devices off and let cable box boot back up, will it resolve the issue or is this a known flaw in the this switch? I should be able to turn either tv off and not lose the signal/picture on the other.
2 months ago
by
Posted by: 
WingRider
on Rocketfish - 2-Way HDMI Splitter
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2 answers
Answers
answer 1
The issue here is that the device is a "splitter," not a "switch." It has a logic circuit inside that doesn't allow only one output at a time.
In the olden days of analog A/V connections, the signal connections between devices were mono-directional, they only sent a signal one direction (from source to output device). In this new - fangled digital age of A/V connections, the source and output devices communicate with each other bi-directionally. Basically this means all devices must be powered up for operation before the splitter will function.
I hope this helps!
2 weeks, 6 days ago
by
Posted by: 
Wahaipo
 from
Boise, ID
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answer 2
It is not a flaw with the switch. It's actually part of the HDMI signal that causes this. The HDCP built into the cable causes the signal to stop going to both TV's when you turn off one.
2 months ago
by
Posted by: 
RocketfishCustomerSupport
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Question

Dolby Digital pass through

I am using a splitter to split signal from by fios settop box. One cable goes to my Denon 4520 AVR and the other goes directly to my LG led (42LS5700). I have a cable that goes from my AVR to the TV as well. When using the splitter I get sound but will not pass DD through to AVR. If I connect cable directly from my set top box to AVR I get DD (not using the splitter). Opinions on how to resolve?
2 months ago
by
Posted by: 
Musk
 from
Plano tx
on Rocketfish - 2-Way HDMI Splitter
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answer 1
I'm sorry for the late reply, but the engineers did confirm that the splitter will pass the Dolby Digital signal through. One thing to check is to ensure that your FiOS is sending out the DD signal. As long as it is, then the other thing to try is disconnecting everything from the power. Disconnecting the HDMI cables. Reconnect the cables and power everything else back on. If none of those work, then please call us at 1-800-620-2790 so we can provide further assistance.
1 month, 3 weeks ago
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Posted by: 
RocketfishCustomerSupport
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Question

Can I use this splitter for my laptop to show 2 different displays?

I plugged it all in and it only duplicates my laptop screen onto both monitors. I can change the settings to show my laptop as screen one and both monitors show screen 2. How do I make the laptop and 1 monitor show the same thing while the second external monitor shows screen 2?
2 months, 1 week ago
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Posted by: 
Anonymous
 from
Utah
on Rocketfish - 2-Way HDMI Splitter
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answer 1
Since you only have the single output from your laptop, it can only send out the same signal to the 2 displays. They are going to show the same image.
2 months ago
by
Posted by: 
RocketfishCustomerSupport
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Question

Splitter and PS4 w/ El Gato

I am trying to hook up my HDMI splitter to my El Gato Gaming Capture Card. It shows no picture just flashes on and off. I have everything hooked up correctly and still get nothing. Help?
3 months, 2 weeks ago
by
Posted by: 
Nate
 from
Virginis
on Rocketfish - 2-Way HDMI Splitter
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2 answers
Answers
answer 1
The PS4, like its predecessors was designed to output video in HDCP format thru HDMI. In this format, the Elgato cannot accept or record gameplay video. Your description of the problem sounds like HDCP is being output. Sony announced a patch to allow users to turn off HDCP output. Has this been downloaded yet? If so, then you need to change settings to turn off HDCP. If the patch is not available yet, you will have to wait until it is before being able to record. I would also research how to bypass HDCP.
3 months, 1 week ago
by
Posted by: 
OldNAchy
 from
Fairfax, VA
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answer 2
According the El Gato website, the card is not ready for use with the PS4 yet. They are waiting for a firmware update on the PS4 before they can get it to work. To check and see if that update has gone live, you could connect it up without the splitter and see if it works directly. It shouldn't yet, but the info on their website might be out of date.
3 months, 2 weeks ago
by
Posted by: 
RocketfishCustomerSupport
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Question

Can you help me, I'm ot sure this is what I need ?

I am trying to find something that will go from my computer to my monitor and/or my flat screen tv ?
3 months, 3 weeks ago
by
Posted by: 
Ron
 from
Nebraska
on Rocketfish - 2-Way HDMI Splitter
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2 answers
Answers
answer 1
If your computer has an HDMI port for connecting to a monitor and your T.V. has an open HDMI port you are good to go. You will just need to change the input on your T.V. (via the remote) to the corresponding HDMI to which you connected the computer and you're done. If your computer does not have an HDMI port, you can purchase a DVI (previous standard computer monitor connection) to HDMI adapter and follow the same instructions as above
3 months, 2 weeks ago
by
Posted by: 
TripleJ
 from
Plymouth, IN
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answer 2
This product does that. It takes a single input and sends an output to 2 different display devices.
3 months, 3 weeks ago
by
Posted by: 
RocketfishCustomerSupport
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Question

2-way hdmi splitter

I have a Toshiba laptop with HDMI output. I wanna mirror signal to two different TV's will this splitter work? one is a 19" 720p the other is a 1080p larger TV.
3 months, 3 weeks ago
by
Posted by: 
Anonymous
on Rocketfish - 2-Way HDMI Splitter
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Answers
answer 1
This should do the trick just fine. However, you may need to adjust the resolution on one or both T.V.s to get the proper screen format.
3 months, 2 weeks ago
by
Posted by: 
TripleJ
 from
Plymouth, IN
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answer 2
Yes, but the signal will be limited to 720p on both TV's.
3 months, 3 weeks ago
by
Posted by: 
RocketfishCustomerSupport
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Question

If only one TV is on it will not sync. Only syncs if both tv are on. If I unplug the hdmi cable from output 2 tv then output tv 1 will work.

4 months, 2 weeks ago
by
Posted by: 
Bud
 from
Palm Springs
on Rocketfish - 2-Way HDMI Splitter
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2 answers
Answers
answer 1
I had a similar issue when i had a Sewell Premium splitter. the answer is not simple but from what i got from their tech team at Sewell, its a combination of the signal not being duplicated more than once from the device the signal is trying to go to. If the splitter sends a signal the device then has to re send it to the "online" device to display the image. If the TV's/devices being used are some what out of date then that is most likely where your problem lies!
4 months, 2 weeks ago
by
Posted by: 
ZachFarra
 from
Jacksonville, FL
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answer 2
The RF-G1182 uses the EDID (Extended Display Identification Data) for the display connected to Output 1. You must connect the Display with the lowest resolution capability to Output 1 to allow the device to work correctly. Make sure you unplug the TVs, splitter, and cable box when connecting the HDMI cables. Once everything is connected correctly and the devices have been without power for 30 seconds, plug the cable box in, once the box is booted up plug the splitter in, and finally plug both TVs in.
4 months, 2 weeks ago
by
Posted by: 
RocketfishCustomerSupport
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Question

Why does HDCP block happen after several days of solid use?

New roku3, new splitter, 2 new hdmi cables all correctly installed on samsung 50" plasma. First connections were made 6 days ago and all smooth sailing everday until I tried resuming a Netflix.....flix....today and got the purple dinosaur. Unplugged everything and re-started from box-out set up. Nothing. Switched hdmi cables. Nothing. Even did a roku factory reset. Nothing.

Any help would be appreciated.
5 months, 2 weeks ago
by
Posted by: 
barney
 from
cape cod
on Rocketfish - 2-Way HDMI Splitter
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answer 1
I’m going to recommend an HDMI reset. To do this, unplug all of the devices from the power. Disconnect all the HDMI cables from both ends and then reconnect them. Then plug in the source device I.e. the Roku, to the power. Then plug in the splitter followed by the TV. This should fix the issue.
5 months, 1 week ago
by
Posted by: 
RocketfishCustomerSupport
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Question

Can you have two inputs and one output?

I have a cable box, DVD player and one TV. Can signals come from two inputs and one output?
5 months, 2 weeks ago
by
Posted by: 
Jim
on Rocketfish - 2-Way HDMI Splitter
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2 answers
Answers
answer 1
no you need to get hdmi switch
5 months, 2 weeks ago
by
Posted by: 
bakerc707
 from
las vegas, nv
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answer 2
No. This has 1 input and 2 outputs, so it would not work with 2 inputs and 1 output.
5 months, 2 weeks ago
by
Posted by: 
RocketfishCustomerSupport
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