Looking for Answers about Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White?

Customer Questions & Answers for
Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White

This dryer features sensor drying technology and 9 drying cycles to properly dry a variety of fabrics. Noise-reduction technology ensures quiet operation so you're not disturbed when doing other activities.
Customer Questions & Answers:
20 Questions
 | 
26 Answers
Overall Rating:
4.395 out of 5
4.4
out of
5
(38 Reviews)38

Questions & Answers for Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White

Question

What are the electrical requirements for this dryer?

3 years, 8 months ago
by
Posted by: 
Anonymous
on Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. The DV331AEW is rated for 240V, 60 Hz and 30 amps.

- Ms. Samsung
3 years, 8 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

does this dryer have a water tank or must it have a water line connection

3 years, 8 months ago
by
Posted by: 
Anonymous
on Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
The DV331, like other Samsung Steam Dryers, comes with a 'Y' connector to split the cold water feed from the washer to the dryer, or from the water supply itself, to ensure fresh water is supplied each time the Steam feature is used.

Thanks for your interest,
Ms. Samsung
3 years, 8 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What it is the difference between this model and the WF 330

The new model samsung WF331 is offer like a combo price almost the half price I paid for the WF330, same size and caracteristic. I paid more than 1600 Do you think this is fair?
3 years, 8 months ago
by
Posted by: 
Martha
 from
Lewisville
on Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. Samsung has recently introduced the 2011 line up of washers and dryers designed to fit customers' requests for particular features, color choices and design elements. For questions and comments related to pricing and promotions, I would suggest contacting your local Best Buy Appliance Associates or calling 888-BEST BUY to speak with an agent.

- Ms. Samsung
3 years, 8 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
-3points
0out of 3found this answer helpful.
Question

Why the switch to a "powdercoat interior" instead of a stainless steel drum?

I want to purchase a matching pair and like the features of the new 331 but I have concerns about the powdercoat's durability as opposed to stainless. I know I could simply buy a different model with the stainless drum, but then my pieces won't match. Why did you change the new model to powdercoat?
3 years, 8 months ago
by
Posted by: 
Anonymous
on Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. Samsung offers a full line-up of products to fit different needs and preferences. The drum material in the DV331 was not "changed", but was designed from the start with a particular set of features, including the powder coated drum. If having a stainless steel drum is important to you, you may want to consider the DV330 which is very similar in design to the DV331 and also features the stainless drum.

- Ms. Samsung
3 years, 8 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

does the stacking kit Model: SK-5A/XAA work on the 331 washer and dryer

does the stacking kit Model: SK-5A/XAA work on the 331 washer and dryer
3 years, 7 months ago
by
Posted by: 
Anonymous
on Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, the SK-5A Stacking Kit accessory is compatible with the WF331 and DV331 washer and dryer, as well as most other Samsung front load models currently available.

Thanks for your interest,
Ms. Samsung
3 years, 7 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where is vent located on the back of the Samsung DDV331AEW/XAA - Do you have a picture of the back?

3 years, 6 months ago
by
Posted by: 
Anonymous
on Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. Please refer to the attached photo of the back of a Samsung dryer showing the location dimensions of the rear vent. Keep in mind that the DV331AEW can also be vented out the bottom, left or right side, if you prefer, by installing the DV-1A vent kit accessory.

- Ms. Samsung
Images for this Answer
(click to see full-size image)
User submitted photo
3 years, 6 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How hot is the heat that comes out of the vent?

3 years, 6 months ago
by
Posted by: 
Anonymous
on Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I cannot tell you what temperature the air would be as it exits the vent on the DV331 Steam Dryer partially because it would vary depending on the cycle and the length of the vent, among other things. The temperature inside the dryer could be as high as about 150° based on NSF protocol for sanitizing.

- Ms. Samsung
3 years, 6 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

steam tray

where can we purchase the tray for the steam cycle. I see other machines that have them and this machine has the setup but the tray is not included.
3 years, 5 months ago
by
Posted by: 
Anonymous
on Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. The dryer rack, which can be used during any of the cycles for items that should ideally be dried flat, is not included with the DV331, but can be purchased through Samsung. Please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung
3 years, 5 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is energy efficiency rating of this product

3 years, 4 months ago
by
Posted by: 
Anonymous
on Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. Energy Star does not currently have a system for rating the efficiency of dryers, though they may reevaluate the need for such a program in the future. However, it's worth noting that the high spin speeds available on Samsung washing machines, along with the Sensor Dry options on the dryers themselves, do help to reduce the amount of energy used to dry your laundry.

- Ms. Samsung
3 years, 4 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

capacity differences?

Best Buy lists the wf331 as 4.3 cu ft, and the wf330 as 4.3 cu ft. Samsung's website lists the wf331 as 3.7cu ft, and the wf330 as 4.3 cu ft (similarly, the wf431 is 3.9 on samsung.com and 4.5 on bestbuy).

I'm just trying to figure out if the 331 is smaller than the 330 capacity wise. Samsung.com seems to say so, but best buy does not.
3 years, 7 months ago
by
Posted by: 
issor
 from
utah
on Samsung - 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. While the capacity of Samsung’s clothes washers has not changed, the method by which manufacturers industrywide measure clothes washer capacity has. The industry standard is now that of the U.S. Department of Energy instead of the International Electrotechnical Commission (IEC). Based on the current U.S. Department of Energy methodology, the WF330 and WF331 are both 3.7 cubic feet, and the WF431 is 3.9.

- Ms. Samsung
3 years, 1 month ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
1 2 next>>