Looking for Answers about Samsung Wi-Fi Built-In Blu-ray Player?

Customer Questions & Answers for
Samsung Wi-Fi Built-In Blu-ray Player

This Blu-ray player delivers enhanced picture quality for an amazing entertainment experience when watching your favorite movies. Dolby Digital, Dolby Digital Plus decoders and more provide a lush soundscape. Smart Blu-ray Player Get a world of instant entertainment with this smart Blu-ray player. Connect to the Internet and stream movies, listen to music and access a wide variety of other content on your HDTV. Learn more about smart products. Netflix Pandora Facebook YouTube
Customer Questions & Answers:
74 Questions
 | 
138 Answers
Overall Rating:
3.83 out of 5
3.8
out of
5
(382 Reviews)382

Questions & Answers for Samsung Wi-Fi Built-In Blu-ray Player

Question

Can this play VCD?

Someone gave me a VCD disk, can this play it?
3 years, 4 months ago
by
Posted by: 
BG
 from
84123
on Samsung Wi-Fi Built-In Blu-ray Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I'm looking at the manual and I don't see VCD listed for supported format OR formats not supported. Since it's not listed in either case I'm going to have to guess this unit doesn't support it. Perhaps Samsung's site will give more info?
3 years, 2 months ago
by
Posted by: 
Esch
 from
St. Louis, MO.
0points
0out of 0found this answer helpful.
answer 2
From the available information, it seems that the BD-D5700 will not be able to play VCDs.

-MrSamsung
3 years, 4 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Does this unit require additional memory via USB to access and view some online content like streaming movies?

3 years, 3 months ago
by
Posted by: 
Anonymous
on Samsung Wi-Fi Built-In Blu-ray Player
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
No this unit doesn't need anything extra to stream movies and stuff off the internet.
3 years, 2 months ago
by
Posted by: 
Esch
 from
St. Louis, MO.
+2points
2out of 2found this answer helpful.
answer 2
Additional USB memory is not required for normal operation of the BD-D5700.

-MrSamsung
3 years, 3 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
+3points
3out of 3found this answer helpful.
Question

Why is the audio choppy on the MLBTV app?

According to MLB tv, it's a Samsung issue...but I can't find anything on it. The audio on every game goes in and out about every 5 seconds.
3 years, 3 months ago
by
Posted by: 
Anonymous
on Samsung Wi-Fi Built-In Blu-ray Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Make sure to upgrade your firmware first. This may resolve the issue as this unit apparently has a problem with choppy video/audio when using online services like Netflix, etc. The firmware update fixes this issue. Check your manual on how to update it.

If that doesn't fix it then you may not have enough bandwidth to handle the game's video and audio. The MLB plugin should allow you to downgrade the quality of the video (to free up bandwidth), and that may help you too. Good luck!
3 years, 2 months ago
by
Posted by: 
Esch
 from
St. Louis, MO.
0points
1out of 2found this answer helpful.
answer 2
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; contacting Samsung Service (refer to your device's manual for more information or visit Samsung's website) would be your best next course of action.

-MrSamsung
3 years, 3 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
-2points
0out of 2found this answer helpful.
Question

I don't have HDTV - can I still use this product?

I have an old TV that isn't HDTV -- can I still use this product? I want it mainly for watching DVD's and streaming Netfix.
3 years, 3 months ago
by
Posted by: 
Anonymous
on Samsung Wi-Fi Built-In Blu-ray Player
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
All Bluray players can play on older non-HDTVs! All of these players have a built in setting that detects what type of TV you have so it will downsample the video so it will play on older TVs. Also on the back is standard video/audio connections that you can use as well as a HDMI port for when you do upgrade to a new HDTV. (HDMI is a must for a digital signal to a HDTV)
3 years, 2 months ago
by
Posted by: 
Esch
 from
St. Louis, MO.
+6points
6out of 6found this answer helpful.
answer 2
Although having an HDTV is recommended, you should still be able to use this product with an SDTV and use all of its features, including Netflix.

-MrSamsung
3 years, 3 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
+5points
5out of 5found this answer helpful.
Question

Does this player also have a recording option???

3 years, 2 months ago
by
Posted by: 
Anonymous
on Samsung Wi-Fi Built-In Blu-ray Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No.
2 years, 7 months ago
by
Posted by: 
JonMac
0points
0out of 0found this answer helpful.
answer 2
This is just a player, not a recorder.
3 years, 2 months ago
by
Posted by: 
Esch
 from
St. Louis, MO.
+1point
1out of 1found this answer helpful.
Question

Will it remember my network password?

I am currently in the process of returning the BD-D5500 because although it offers wifi access (if you purchase the LAN adapter) it does not remember my network password. Every time the unit is powered down it forgets the password and I have to re-enter it the next time I start it up. Samsung tech support informs me that there is no way to set the DVD player so that the password will be remembered (inconvenient enough to be a deal-breaker). Does this model allow you to set the password once or does the same problem exist? Do ANY Samsung models allow you to set a password just once?
3 years, 2 months ago
by
Posted by: 
Anonymous
on Samsung Wi-Fi Built-In Blu-ray Player
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
Absolutely.
2 years, 7 months ago
by
Posted by: 
JonMac
-1point
0out of 1found this answer helpful.
answer 2
After consulting support, it seems that the Samsung BD players are supposed to save the Passwords; however, if for whatever reason the router is intermittently resetting or loosing connection with the BD player, the password maybe lost. For additional information, please contact Samsung Service.

-MrSamsung
3 years, 2 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
-2points
1out of 4found this answer helpful.
Question

Why is my internet not working with the blu-ray player?

I was told when I purchased this particular model of blu ray player that I would not need any additoinal components to connect to the internet so that my Father could stream Netflix through the blu ray player. It has worked on and off (mostly not worked) since we got it. We have a wireless router and have our laptops in the house have no problem connecting so why does this?
3 years, 1 month ago
by
Posted by: 
JWil
on Samsung Wi-Fi Built-In Blu-ray Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You could have walls that sometimes keep the signal from reaching your router.You might even try turning your Blu-ray on and press the search button on your router.
2 years, 6 months ago
by
Posted by: 
Ray625
 from
Coleman,Tx
0points
0out of 0found this answer helpful.
answer 2
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; contacting Samsung Service (refer to your device's manual for more information or visit Samsung's website) would be your best next course of action.

-MrSamsung
3 years, 1 month ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can you access any site you want to online with this DVD player, or only sites like YouTube, Facebook, etc?

2 years, 11 months ago
by
Posted by: 
mbailey
 from
Florida
on Samsung Wi-Fi Built-In Blu-ray Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Internet viewing is limited to internal apps like YouTube - there is no "browser" like Safari, Explorer, or Chrome.
2 years, 11 months ago
by
Posted by: 
Nvpowerdoc
 from
Las Vegas / Henderson
+3points
3out of 3found this answer helpful.
answer 2
Although the Samsung Blu-Ray players can access app content through the Samsung Apps ecosystem; at this time, none of the Samsung BD Players will offer the Web Browser. The Browser is only available on select 2011 Samsung TVs at this time.

-MrSamsung
2 years, 11 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
+2points
3out of 4found this answer helpful.
Question

Wanting to use this to access an excercise program on internet website. Am I able to do this with this DVD player? My laptop screen is too small...

2 years, 11 months ago
by
Posted by: 
mbailey
 from
Florida
on Samsung Wi-Fi Built-In Blu-ray Player
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It will do only YOUTUBE VIDEOS< so if your weekly YOUTUBERS upload your Excercise program, then you can watch it.
2 years, 6 months ago
by
Posted by: 
PDXLAD
0points
0out of 0found this answer helpful.
answer 2
At this time, none of the Samsung BD Players will offer the Web Browser. The Browser is only available on select 2011 Samsung TVs at this time.

-MrSamsung
2 years, 11 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Does unit include a remote?

2 years, 11 months ago
by
Posted by: 
Anonymous
on Samsung Wi-Fi Built-In Blu-ray Player
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
Yes
2 years, 11 months ago
by
Posted by: 
Deacon70
 from
VA
+2points
2out of 2found this answer helpful.
answer 2
Yes, the BD-D5700ZA includes a remote control.

We appreciate your interest in Samsung products.

--HDTech
2 years, 11 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
+4points
4out of 4found this answer helpful.
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