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Customer Questions & Answers for
Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black

Samsung Galaxy Note 10.1 2014 Edition: This sleek, stylish tablet comes with a 10.1" Full HD touch screen to display movies, Web sites and more with impressive visual fidelity. The included S Pen is pressure sensitive and allows you to draw, write, edit and more as easily as if you were using a real pen.
Customer Questions & Answers:
47 Questions
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102 Answers
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Questions & Answers for Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black

Question

partrs and service warranty

does the best buy 1 year parts and service warranty cover a broken screen
1 week, 4 days ago
by
Posted by: 
nick
 from
pinole, ca
on Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black
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2 answers
Answers
answer 1
Careful with that when they sell you the product depending in who it is s one will promise you the moon and stars if you buy the coverage but a few honest reps will tell you the devil is in the details. So read the condition and all the other small print. As I understand it does cover cracked screens just make sure you tell them it was an accident. Do not say it was on purpose like some reps have told me in the past was ok.
1 week, 3 days ago
by
Posted by: 
iknownothing
 from
temecula ca
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answer 2
The base 1-year factory warranty provided by Samsung covers repairs required due to hardware failure and factory defect, but not physical damage. Accidental Damage from Handling (ADH) coverage is only available under select Geek Squad Protection plans.
1 week, 4 days ago
by
Posted by: 
AaronGS
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Question

What is the return policy on this product

Hi, i bought the Galaxy Note 10.1 on Jun 1st and i need to replace it with a Surface Pro 3. what is the return and exchange policy on the tablet products? can i still still return the galaxy and get a surface pro 3?
 
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1 month, 3 weeks ago
by
Posted by: 
Thaer
 from
Michigan
on Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black
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2 answers
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answer 1
Depends on what kind of account you have with best buy if you have elite there are additional amount of days past the normal standard return on electronics. The best thing to do is take it in and ask manger.
1 week, 5 days ago
by
Posted by: 
tshades
 from
Warner Robins, Georgia
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answer 2
Hello,
You are able to return the Samsung-Galaxy Note within the 15 days of purchase with receipt and all the items that were included with your Galaxy Note.
1 month, 3 weeks ago
by
Posted by: 
Trish
 from
Humble
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Question

Is it available with a Verizon cell card?

Is the tablet available with a cell card with Verizon or AT&T?
3 months, 3 weeks ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black
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2 answers
Answers
answer 1
No. The one I bought does not have built in cell phone capability
2 months, 3 weeks ago
by
Posted by: 
paslug
 from
Kennett Sq, Pa
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answer 2
Yes you can get it with both.
3 months, 3 weeks ago
by
Posted by: 
rentskiwiz
 from
syracuse, ny
-1point
0out of 1found this answer helpful.
Question

Galaxy Note 10.1 2014 Edition or a Laptop

Hi everyone. I will start my college soon , I'm not sure which one to buy , this or a new laptop , I was hoping someone can help me here , I'm looking for something that help me do most of the college work .so I'm not sure about the galaxy note , I never owned a tablet before , I have been using laptops all the time but from what I saw this galaxy note will be more easy to use in the college and more easy to carry around , so my question is , can I depend on the Galaxy Note 10.1 2014 Edition to do all or at least 90% of the college work? and does it have any good keyboard that I can use to type for long times without the feeling that I wish this was a real computer keyboard? also sorry for the noob question I never looked at the tablets before (as I wasn't interested in them before), is this Galaxy Note 10.1 2014 Edition is the newest tablet from samsung? or there is newer Galaxy note ?
4 months ago
by
Posted by: 
zack
on Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black
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2 answers
Answers
answer 1
I do college online and have a laptop and the Note 2014 edition. For school work I prefer my laptop(17.3" screen). If I had to carry it around everywhere I'd probably feel differently. The note can do most of things that a laptop can do but if your classes need specific programs like MS Word or Excel or Office than a laptop in any size is your best bet(just make sure that cpu/memory/storage is upto par. Android devices are evolving and it won't be long before they truly surpass what a good pc can do, but they're not there yet(but this one is very close). This tablet is great for audio/video/games/web browsing. It does come with many apps that mirror the MS Office suite, but they don't have all the features. The ability to write notes with this tablet is neat but if you're already good at typing it won't make much of a difference. I have a bluetooth keyboard/case for my note but the keyboard has to be in use for about a minute or two before the tablet will stay connected otherwise if you stop typing for a second or two it will disconnect which is really annoying. A new thing with these tablet is that you can finally print to a printer via your wifi if the printer is also wifi. This tablet is great but I do recomend a reasonable laptop for school.
3 months ago
by
Posted by: 
thriving
 from
new mexico
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answer 2
My galaxy note is great, however, the amount of time you are going to use the note to do term papers and other documents will be hard on you. The keyboard is not the best. It might be good for taking down fast notes at a class or lecture, but not to do in the long term such as writing an essay. I find that typing fast on the note leads to misspellings.
3 months, 3 weeks ago
by
Posted by: 
Bluemn
 from
Houston
+1point
1out of 1found this answer helpful.
Question

gps

Does gps work with out wifi like a tom tom would?
4 months, 1 week ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black
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2 answers
Answers
answer 1
Gps does not need Wi fi to work. However your mapping program might need wifi or data service for the maps.
2 months ago
by
Posted by: 
shrek241
 from
Denver, Co
+1point
1out of 1found this answer helpful.
answer 2
in my experience , gps works great. It latches on in less than a minute. and the signal is strong.
3 months ago
by
Posted by: 
rgm2014
 from
seattle
+1point
1out of 1found this answer helpful.
Question

Can I email with this product?

Can I email with this?
4 months, 3 weeks ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black
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2 answers
Answers
answer 1
Yes! You can most definitely email with the Samsung Galaxy Note 10.1 2014 edition... Great Tablet!!!
4 months, 2 weeks ago
by
Posted by: 
coolhandbart
 from
Ringgold, Ga.
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answer 2
Yes, you would certainly be able to send and receive emails with this tablet.
4 months, 3 weeks ago
by
Posted by: 
MatthewSBBY
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Question

Android Email Defect

In the last two months.I have owned A Galaxy Note 8 and a Galaxy Note 10.1 2014 edition; I have returned both for the same reasons. The factory installed email program has two defects I can't live with. 1. I retain my emails on the server for three days. After I have downloaded emails and trashed them, the system continues to download them again over-and-over for three days. 2. I refuse to forward emails that have not been "cleaned up" of past names and email addresses. This email program will let you clean up such information, except for the information (email addresses/names) from the person who forwarded it to me without cleaning it up. It is not apparent that this happens because that information is not displayed as you prepare to forward the email; but it all shows up in the sent email. I have brought the tablets to the Samsung desk at Best Buy three times, and worked with Samsung tech support on the phone for nearly 90 minutes; they say they have never heard of this defect, confirm that it exists, try changing settings, but in the end cannot fix it. Otherwise I like the Galaxy Note tablets, particularly the S Pen. But I will not buy another until this defect is corrected. I would also like to send this information to the Google Android software people but cannot find a website to do so. Would appreciate your help.
4 months, 4 weeks ago
by
Posted by: 
Don
 from
Williamsburg, VA
on Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black
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2 answers
Answers
answer 1
I have the note 2014 edition no problems I believe your problem is how you set up email accounts and can be solved by going on Internet open your email account and go through the settings and somewhere there will be a setting that says what to do when deleting emails on different devices then go to settings on 2014 and do the same.

About cleaning up email I have no problem I do the same it's all in how you set up your account.
1 week, 5 days ago
by
Posted by: 
tshades
 from
Warner Robins, Georgia
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answer 2
I have a Note 2014 10.1 and a Galaxy S4. I use both of these devices for my personal and work email (exchange server). I have not experienced these issues with my phone or tablet. I at first had problem with email staying on the server after deleting, but after adjusting some settings it was corrected. Hope you can resolve your issues as well.
4 months, 3 weeks ago
by
Posted by: 
TubaStephen
 from
Knoxville TN
-1point
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Question

Does this have a slot for sim card so that it can be used as a phone also?

5 months, 2 weeks ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black
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2 answers
Answers
answer 1
No
5 months, 2 weeks ago
by
Posted by: 
Blahblahblah222222
 from
Mckinney, tx
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answer 2
No, however it does have a spot for a micro SD supports up to 64GB
5 months, 2 weeks ago
by
Posted by: 
Kibawolf93
 from
Oregon
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Question

Note 10.1 2014 Edition or Tab Pro?

I am stuck between the Note 10.1 2014 edition and the 10.1 Tab Pro and I dont know which one to get. The main thing I will be doing in storing movies and tv shows from Vudu/Flixster on the tablet so memory is very important to me. Does anybody have any suggestions/recommendations on why you would pick one over the other?
5 months, 2 weeks ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black
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2 answers
Answers
answer 1
I like the 2014 edition better. Slightly better specs from what I had read.
5 months, 1 week ago
by
Posted by: 
Salmanoid
 from
Seattle
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answer 2
I like my Note 10.1 2014, I have tried the Pro and it felt just oversized for a tablet
5 months, 2 weeks ago
by
Posted by: 
Kibawolf93
 from
Springfield, OR
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Question

What type of flash player can be used with this tablet?

What type of flash player can be used with this tablet? Example:(adobe) I'm looking for something similar to adobe flash player to watch some video content....Which type of flash player will work with this tablet?

0
6 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 2014 Edition - 32GB - Black
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2 answers
Answers
answer 1
I use boat browser
6 months ago
by
Posted by: 
spanky321
 from
columbus, oh
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answer 2
You should be able to go into your play store and download Adobe Flash player.
6 months ago
by
Posted by: 
spex
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