Looking for Answers about Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel?

Customer Questions & Answers for
Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel

This refrigerator features an LCD touch screen with apps for easy operation and an independently controlled mid-drawer. The Twin Cooling Plus system ensures thorough temperature management. Product specs and dimensions (PDF)
Customer Questions & Answers:
31 Questions
 | 
57 Answers
Overall Rating:
4.256 out of 5
4.3
out of
5
(133 Reviews)133

Questions & Answers for Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel

Question

Software Updates on the Display

How often and what are some examples of what the updates would do? Temp display issues? Ice/water display issues?
3 years, 1 month ago
by
Posted by: 
RoJoW
 from
Carolinas
on Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
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answer 1
Software updates are likely to involve changes to or expansion of the Apps menu and possible integration of the Smart Grid energy management technology when it becomes available, though it's possible there could be changes to other functions, as well. I can't tell you how often these updates might occur, but when they do an icon appears on the main screen to make you aware of it.

Thanks for the question!
Ms. Samsung
3 years, 1 month ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
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Question

are you able to purchase just the LCD to upgrade last years model to LCD?

As you can tell I purchased the RF4287 last year and would really like to be able to add the new functionality. Are you able to purchase the LCD control and would you be able to connect to the older fridge?
3 years ago
by
Posted by: 
Taco_Bob
 from
San Diego
on Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
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answer 1
Thank you for the question. Unfortunately, the parts used for the RF4289 are not interchangeable with the RF4287, despite the similarities in appearance.

- Ms. Samsung
3 years ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
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Question

does this come in a 33 inch wide or close model

3 years ago
by
Posted by: 
Anonymous
on Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
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answer 1
The RF4289HARS is not currently available in a 33" wide version with the LCD screen and WiFi. The 33" RF4267HARS does have many of the same features as the RF4289HARS, including the Flex Zone Drawer, flexible shelving, LED lighting and a premium LED control panel, but no LCD, WiFi or Apps.

Thank you for your interest,
Ms. Samsung
3 years ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
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Question

How can I adjust the size of the letterings when writing memos?

1 year, 10 months ago
by
Posted by: 
Sam
on Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
+1point
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answer 1
There are three different font sizes that can be selected prior to typing the letters. To choose the size, press the "T" at the top right of the screen to indicate you're using the keyboard rather than the stylus option to write, then choose one of the three circles to the right of the memo pad indicating small, medium or large size font. Once you've typed in a particular size it can't be changed but you can erase and start over or use a different size for the next item you type.

Thanks for the question,
Ms. Samsung
1 year, 10 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
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Question

Watching TV on the Fridge's LCD?

I saw on a youtube video (https://www.youtube.com/watch?v=ZAhiHY5KtXk) - at the release of this fridge at CES - displaying the capability of watching TV (as long as you have a smart Samsung TV, is this possible? If so how? If not, why was this feature removed?
1 year, 1 month ago
by
Posted by: 
Scorpion006
 from
Austin, TX
on Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
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Answers
answer 1
Thanks for your question. It isn't unusual for products or features to change between the time the concept is introduced at the Consumer Electronics Show and when it's actually available to purchase, and there are a number of factors that come into play that influence those changes.

At this point in time the apps that come pre-installed on the RF4289 are the only ones that are available, and are ideally suited for the kitchen: manage the contents of your refrigerator with the Grocery Manager app; search for recipes on Epicurious or view photos from a memory card or your online Picasa photo album; check the day's weather through WeatherBug, the latest news headlines on AP News, or your family's schedule from Google Calendar; follow your favorites on Twitter or listen to them on Pandora Radio; and leave notes and reminders for yourself or your family with the Memo feature. I can't tell you whether the selection will be expanded in the future, but if it is, instructions for adding them will be made available.

We do appreciate your interest and I'll be sure to share your comments with the appropriate team.
- Ms. Samsung
1 year, 1 month ago
by
Posted by: 
Anonymous
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Question

Send data from Samsung RF4289HARS to Samsung smart phone?

Can you download/send the memos and/or shopping lists from the LCD screen on the refrigerator to a samsung smart phone? I read on another site that Samsung only allows data 'in' but not 'out' of the LCD screen/apps (but can not confirm this). It would make sense that the refrigerator should be able to send things to my smart phone thru the wi-fi connection, but I have not seen anything specific indicating that it can or can not. Thank you for any information!
 
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Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
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8 months ago
by
Posted by: 
vlkshopper
 from
metro Washington area
on Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
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Answers
answer 1
Thanks for your interest in the RF4289HARS. The Memo app on the LCD screen cannot be sent to your phone or other device. We appreciate your comments and I'll be happy to share the suggestion with the appropriate team.

- Ms. Samsung
8 months ago
by
Posted by: 
Anonymous
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Question

Why does condensation appear on doors when energy saver is on?

How can we conserve energy and avoid condensation on doors of our 338 French door?
2 years ago
by
Posted by: 
Anonymous
on Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
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answer 1
Thanks for the question. The Energy Saver feature disables the low-wattage heater between the doors on Samsung's French Door refrigerators which helps to conserve a small amount of energy. If there is enough moisture in the air in your kitchen to cause condensation to form between the doors of the fridge, then I would suggest turning the Energy Saver feature off. The best way to conserve energy is to keep the fridge and freezer closed as much as possible, avoid using the Power Freeze and Power Cool options if they aren't necessary, and keep the fridge and freezer set at or close to the recommended 38ºF and -2ºF, respectively, for this model.

- Ms. Samsung
2 years ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
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Question

Can you get more Apps for the Fridge, if so where?

Can you get more apps for the Fridge if so from where? And you can download them directly with the built in wi fi or do you need to download them to a flash drive and then upload them with the flash drive to the fridge?
3 years, 4 months ago
by
Posted by: 
Anonymous
on Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
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2 answers
Answers
answer 1
It comes pre-loaded with the available apps. As Samsung makes more apps available they can be downloaded through your wireless network. You can load pictures from an SD card or your Picasa album though.
3 years, 3 months ago
by
Posted by: 
Appliance Rep
 from
Clarksville, TN
+2points
2out of 2found this answer helpful.
answer 2
At this point in time the only available apps for the RF4289 are those that come pre-loaded: Memo, Epicurious Recipes, Picasa Photos, WeatherBug, Calendar, AP News, Pandora and Twitter. However, it is possible that more could be made available in the future, at which time it will be determined which of the available tools (WiFi, SD card, etc.) would be used to access them.

Thank you for your interest!
Ms. Samsung
3 years, 4 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+3points
4out of 5found this answer helpful.
Question

Does the Fridge have a speaker?

In your answer to the question what warrents the $500 price increase you responded with this

"The Apps that come pre-loaded are ideally suited for the kitchen: search for recipes on Epicurious or view photos from a memory card or your online Picasa photo album; check the day's weather through WeatherBug, the latest news headlines on AP News, or your family's schedule from Google Calendar; follow your favorites on Twitter or listen to them on Pandora Radio;"

You included Pandora Radio as on of the apps you could lsiten to. So if you can use Pandora Radio on the fridge does this mean there is some sort of built in speaker in the fridge or if not then what exactly did you mean on how one could listen to Pandora Radio with the Fridge?
3 years, 4 months ago
by
Posted by: 
Anonymous
on Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
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2 answers
Answers
answer 1
The control panel comes with built in speakers.
3 years, 3 months ago
by
Posted by: 
Appliance Rep
 from
Clarksville, TN
+2points
2out of 2found this answer helpful.
answer 2
Another good question...yes, the RF4289 does have a speaker built-in so you can listen to your favorite Pandora Radio mixes right from the fridge!

- Ms. Samsung
3 years, 4 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+5points
5out of 5found this answer helpful.
Question

How does the unit connect to a network?

So it has apps, which is pretty cool. How does it connect to a network?
3 years, 3 months ago
by
Posted by: 
Keith
 from
Holly Springs, NC
on Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
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2 answers
Answers
answer 1
It connects through wireless internet. You can purchase Home Networking Made Easy through Best Buy and they can hook it up for you.
3 years, 3 months ago
by
Posted by: 
Appliance Rep
 from
Clarksville, TN
-1point
0out of 1found this answer helpful.
answer 2
The RF4289HARS also features built-in wifi, which can easily connect to your home's wireless network in order to access the available apps, including Pandora Radio, Google Calendar, Epicurious Recipes, Picasa Photo Album, WeatherBug, AP News and Twitter, in addition to the Memo feature.

Thanks for your interest!
Ms. Samsung
3 years, 3 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+4points
4out of 4found this answer helpful.
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