Looking for Answers about Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White?

Customer Questions & Answers for
Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White

This high-efficiency washer features a 4.7 cu. ft. stainless-steel wash basket so you can clean large loads. The automatic temperature control and 11 wash cycles offer customized care for durable and delicate fabrics.Have questions about this product?Ask Mr. Samsung, fellow shoppers and Best Buy staff. Share your answers.
Customer Questions & Answers:
33 Questions
 | 
63 Answers
Overall Rating:
4.186 out of 5
4.2
out of
5
(86 Reviews)86

Questions & Answers for Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White

Question

How is this machine's water use efficiency compared to a front load washer?

3 years, 7 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
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2 answers
Answers
answer 1
I just bough this machine a week ago. Uses almost no water, which is not a good thing.
3 years, 6 months ago
by
Posted by: 
bb894838
 from
Metuchen, NJ
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answer 2
The WA5451 uses approximately 16-19 gallons of water per cycle compared to Samsung HE front loaders which use about 13-15 gallons per cycle.

Thank you for your interest,
Ms. Samsung
3 years, 7 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

Will my old washer be picked up and taken away when my new washer is delivered?

3 years, 6 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
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2 answers
Answers
answer 1
yes, the guys hook up your machine, make sure it works, and take you old one.
But if your worried, keep your old one until your happy, then just drag it to the curb. The scrappers driving around in old beat up pickup trucks will grab it in less than a day.
3 years, 6 months ago
by
Posted by: 
spb192
 from
St Pete, fl
+1point
1out of 1found this answer helpful.
answer 2
Thanks for the question. I would suggest contacting your local Best Buy appliance associates or calling 888-BEST BUY for questions regarding delivery of your new washer and pick up of your old one.

- Ms. Samsung
3 years, 6 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Any way to manually adjust the water level?

I did read and manual, talk to the sales personal in the store and read the other posts here so I know the water level is automatically set by the washer w/ the weight of the load one of the water level factors. I do also understand it is designed to use less water.
Despite this, is there any way for me to manually increase the amount of water it uses? If not by the controls I was considering adding a "heavy object" to increase the weight of the clothes to get more water in the tub.
Thanks.
3 years, 6 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
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2 answers
Answers
answer 1
Bad idea why mess with a product that is designed to save you money. Do your clothes come out clean that would be my consern
3 years, 5 months ago
by
Posted by: 
Washwomen
 from
Lenexa Kansas
-2points
0out of 2found this answer helpful.
answer 2
Thanks for the question. I would not suggest adding a "heavy object" that is not otherwise intended to be placed in a washing machine. While the load weight can impact the amount of water that is added, other factors like selecting Heavy Duty (or Heavy soil level) or Extra Rinse can also increase the water use. The WA5451, like other high efficiency (HE) top load washers, is not designed to submerge clothes in water, but rather to circulate the clothes through the water and the water back over the clothes. This is made possible by the stainless steel pulsator which creates a "blossoming" action as it tumbles the clothes, and Samsung's recirculating pump which takes the water from the bottom of the drum and circulates it back over the top of the clothes during each portion of the cycle. Because of this, placing a heavy object in the machine would likely interfere with the washer's ability to function properly during both the wash and spin phases of the cycle.

In addition, please keep in mind that the maximum amount of water over the course of multiple wash/rinse portions of the cycle is 19 gallons, which is only 3 gallons more over the course of the cycle than the base amount of 16 gallons.

- Ms. Samsung
3 years, 6 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+2points
4out of 6found this answer helpful.
Question

No water filled up in normal wash cycle?

Hi, I got my washer and tried normal cycle for the first time...but it seems like 1~2 minutes into the cycle, the water just keep pouring out and the drum keep spinning in slow speed, the center clothe didn't get wet at all the whole time and no water fill up either....can you tell me what is the washer trying to do? I had to cancel the cycle right away because I feel like the water is going wasted....how is the normal cycle operate and what does it actually do, I cannot find this answer anywhere on the internet
2 years, 9 months ago
by
Posted by: 
pikacindy
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
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2 answers
Answers
answer 1
I think the machine is trying to calculate how much water it needs, so dumps water in then spins it around to see if there's enough based on your load size. I would let it do it's job and when it starts the wash cycle, take a look through the glass top and see if there seems to be way too much water in the tub. Mine does the same thing but seems to be measuring the necessary amount of water, not wasting water.
2 years, 7 months ago
by
Posted by: 
Melissa43
 from
Carol Stream, IL
+1point
1out of 1found this answer helpful.
answer 2
Thank you for the question. The WA5451, like other high efficiency (HE) top load washers, is not designed to submerge clothes in a full tub of water like conventional top loaders do, but rather to circulate the clothes through the water and the water back over the clothes. The stainless steel pulsator creates a "blossoming" action as it tumbles the clothes throughout the wash cycle, and the recirculating pump takes the water from the bottom of the drum and circulates it back over the top of the clothes. This process enables the HE washers to use far less water in most cycles compared to their non-HE counterparts, though the cycle selected and the built-in weight sensors actually determine how much water is needed.

If you canceled the cycle after only a couple of minutes, it's likely that this process was interrupted. I would suggest running another cycle, and allowing it to run its course. To help ensure your washer is using the right amount of water, check the inlet hose screens on the back of the washer for blockage, and make sure the hoses are not bent or kinked, the water valves are turned on all the way, and your home's water pressure is at the recommended 20-116 psi.

- Ms. Samsung
2 years, 9 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Do I need to buy this too?

I purchased this washer. Is every required part included or will I need to purchase the stainless steel washing machine fill hose? It shows as a required accessory online but I was not told I needed one from the sales rep.
Thanks
2 years, 9 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
We purchased the stainless steel hose because we were told they don't include hoses anymore. It did come with the regular hose when we got it home but we kept that as a backup and used the stainless one.
2 years, 8 months ago
by
Posted by: 
hdlutzfan
 from
Florida
0points
0out of 0found this answer helpful.
answer 2
The WA5451ANW comes with the hot and cold water supply hoses, as well as the drain hose which is factory-installed.

Thanks for choosing Samsung!
- Ms. Samsung
2 years, 9 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Do the larger Samsung top loaders have an extra rinse cycle?

3 years, 4 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
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0out of 0found this question helpful.
2 answers
Answers
answer 1
The Samsung WA5451 does have an extra rinse cycle. Not sure about other top loaders in their line.
3 years, 3 months ago
by
Posted by: 
MelInTN
0points
0out of 0found this answer helpful.
answer 2
Both the WA5451 and the WA5471 have an Extra Rinse cycle.

- Ms. Samsung
3 years, 3 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How many pair of medium sized jeans can be washed at one time?

3 years, 3 months ago
by
Posted by: 
Dcoop
 from
Fayetteville Ga
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I would say about 5 pairs.
3 years, 3 months ago
by
Posted by: 
armywifehosK
 from
clarksville, tn
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0out of 0found this answer helpful.
answer 2
The WA5451 is large enough to fit a king size comforter and sheet set, or the equivalent of 33 standard 24" x 44" bath towels, which is the standard for comparison. I can't tell you how many pairs of medium sized jeans this would be equivalent to.

- Ms. Samsung
3 years, 3 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Are the water line hoses stainless-steel or rubber?

3 years, 3 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The water hoses are plastic
3 years, 1 month ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
answer 2
The hoses that come with the WA5451ANW are rubber.

- Ms. Samsung
3 years, 3 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I also want an old-fashioned top loader washer that uses a full tub of water.

I have tried the initial front-loader model. I've tried the HE options. Nobody is persuading me these washers, top or front loading are getting my clothes as clean as the old standard full-tub washer. Does anyone still make these? Do manufacturers recognize that there are a lot of us out there that don't want HE washers? I asked....7 of 9 of my friends would choose a traditional washer over those available today.
3 years, 1 month ago
by
Posted by: 
Gina
 from
Arlington, TX
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Nothing these days is made as good as they used to do. Its all a matter of finding the best available now. They do still make them but the capasity is small.
3 years ago
by
Posted by: 
sally1099
 from
eatonton ga
0points
0out of 0found this answer helpful.
answer 2
Thanks for the question. Samsung makes only high efficiency (HE) top load and front load washers, which help to save water and energy while getting clothes clean. For information on conventional models, please call 888-BEST BUY or visit your local Best Buy store.

- Ms. Samsung
3 years, 1 month ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

does this top loader wrinkles more than front loader?

I wash a lot of tshirts and delicaates, and i hate when the washer stops, the clothes are clinging to the drum and come out all tangled and wrinkled. does this top loader do that?
3 years, 1 month ago
by
Posted by: 
washwoman
 from
tampa,fl
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It does do that but the dryer takes the wrinkles out. Try reducing the spin speed.
3 years ago
by
Posted by: 
sally1099
 from
eatonton ga
0points
0out of 0found this answer helpful.
answer 2
The WA5451 has a maximum spin speed of 1100 RPM, which is comparable to other Samsung front load washers. However, like the front loaders, it also has the ability to set the Spin cycle on Low or No Spin. It is the high spin speed settings of high efficiency top and front load washers that enables them to extract so much more water than conventional models so they spend less time in the dryer, thereby helping to save energy. The force of these high spin speeds are what causes the clothes to "cling" to the drum. If you wish to avoid this, you can simply adjust the spin setting.

- Ms. Samsung
3 years, 1 month ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
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