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Customer Questions & Answers for
Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White

This high-efficiency washer features a 4.7 cu. ft. stainless-steel wash basket so you can clean large loads. The automatic temperature control and 11 wash cycles offer customized care for durable and delicate fabrics.Have questions about this product?Ask Mr. Samsung, fellow shoppers and Best Buy staff. Share your answers.
Customer Questions & Answers:
33 Questions
 | 
63 Answers
Overall Rating:
4.186 out of 5
4.2
out of
5
(86 Reviews)86

Questions & Answers for Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White

Question

Any way to manually adjust the water level?

I did read and manual, talk to the sales personal in the store and read the other posts here so I know the water level is automatically set by the washer w/ the weight of the load one of the water level factors. I do also understand it is designed to use less water.
Despite this, is there any way for me to manually increase the amount of water it uses? If not by the controls I was considering adding a "heavy object" to increase the weight of the clothes to get more water in the tub.
Thanks.
4 years, 8 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
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0out of 0found this question helpful.
2 answers
Answers
answer 1
Bad idea why mess with a product that is designed to save you money. Do your clothes come out clean that would be my consern
4 years, 7 months ago
by
Posted by: 
Washwomen
 from
Lenexa Kansas
-2points
0out of 2found this answer helpful.
answer 2
Thanks for the question. I would not suggest adding a "heavy object" that is not otherwise intended to be placed in a washing machine. While the load weight can impact the amount of water that is added, other factors like selecting Heavy Duty (or Heavy soil level) or Extra Rinse can also increase the water use. The WA5451, like other high efficiency (HE) top load washers, is not designed to submerge clothes in water, but rather to circulate the clothes through the water and the water back over the clothes. This is made possible by the stainless steel pulsator which creates a "blossoming" action as it tumbles the clothes, and Samsung's recirculating pump which takes the water from the bottom of the drum and circulates it back over the top of the clothes during each portion of the cycle. Because of this, placing a heavy object in the machine would likely interfere with the washer's ability to function properly during both the wash and spin phases of the cycle.

In addition, please keep in mind that the maximum amount of water over the course of multiple wash/rinse portions of the cycle is 19 gallons, which is only 3 gallons more over the course of the cycle than the base amount of 16 gallons.

- Ms. Samsung
4 years, 7 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+2points
4out of 6found this answer helpful.
Question

Will my old washer be picked up and taken away when my new washer is delivered?

4 years, 8 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
yes, the guys hook up your machine, make sure it works, and take you old one.
But if your worried, keep your old one until your happy, then just drag it to the curb. The scrappers driving around in old beat up pickup trucks will grab it in less than a day.
4 years, 7 months ago
by
Posted by: 
spb192
 from
St Pete, fl
+1point
1out of 1found this answer helpful.
answer 2
Thanks for the question. I would suggest contacting your local Best Buy appliance associates or calling 888-BEST BUY for questions regarding delivery of your new washer and pick up of your old one.

- Ms. Samsung
4 years, 7 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How long is the wash cycle?

4 years, 6 months ago
by
Posted by: 
Tessy
 from
Alton
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
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0out of 0found this question helpful.
2 answers
Answers
answer 1
It depends on which cycle. On average about 48 min, however, some settings which actually heat the water to almost boiling to sterilize linens take up to 2 hours.
4 years, 6 months ago
by
Posted by: 
Anonymous
0points
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answer 2
The wash cycles in the WA5451 range from approximately 34 minutes for a Quick Wash to 120 minutes for the Sanitize cycle. These estimates may vary somewhat depending on several factors such as supplied water pressure and temperature, options selected, load size and type of detergent used.

Thank you for your interest,
Ms. Samsung
4 years, 6 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Do the larger Samsung top loaders have an extra rinse cycle?

4 years, 5 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The Samsung WA5451 does have an extra rinse cycle. Not sure about other top loaders in their line.
4 years, 5 months ago
by
Posted by: 
MelInTN
0points
0out of 0found this answer helpful.
answer 2
Both the WA5451 and the WA5471 have an Extra Rinse cycle.

- Ms. Samsung
4 years, 5 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How many pair of medium sized jeans can be washed at one time?

4 years, 5 months ago
by
Posted by: 
Dcoop
 from
Fayetteville Ga
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I would say about 5 pairs.
4 years, 4 months ago
by
Posted by: 
armywifehosK
 from
clarksville, tn
0points
0out of 0found this answer helpful.
answer 2
The WA5451 is large enough to fit a king size comforter and sheet set, or the equivalent of 33 standard 24" x 44" bath towels, which is the standard for comparison. I can't tell you how many pairs of medium sized jeans this would be equivalent to.

- Ms. Samsung
4 years, 5 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Are the water line hoses stainless-steel or rubber?

4 years, 4 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The water hoses are plastic
4 years, 2 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
answer 2
The hoses that come with the WA5451ANW are rubber.

- Ms. Samsung
4 years, 4 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I also want an old-fashioned top loader washer that uses a full tub of water.

I have tried the initial front-loader model. I've tried the HE options. Nobody is persuading me these washers, top or front loading are getting my clothes as clean as the old standard full-tub washer. Does anyone still make these? Do manufacturers recognize that there are a lot of us out there that don't want HE washers? I asked....7 of 9 of my friends would choose a traditional washer over those available today.
4 years, 3 months ago
by
Posted by: 
Gina
 from
Arlington, TX
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Nothing these days is made as good as they used to do. Its all a matter of finding the best available now. They do still make them but the capasity is small.
4 years, 2 months ago
by
Posted by: 
sally1099
 from
eatonton ga
0points
0out of 0found this answer helpful.
answer 2
Thanks for the question. Samsung makes only high efficiency (HE) top load and front load washers, which help to save water and energy while getting clothes clean. For information on conventional models, please call 888-BEST BUY or visit your local Best Buy store.

- Ms. Samsung
4 years, 3 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

does this top loader wrinkles more than front loader?

I wash a lot of tshirts and delicaates, and i hate when the washer stops, the clothes are clinging to the drum and come out all tangled and wrinkled. does this top loader do that?
4 years, 2 months ago
by
Posted by: 
washwoman
 from
tampa,fl
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It does do that but the dryer takes the wrinkles out. Try reducing the spin speed.
4 years, 2 months ago
by
Posted by: 
sally1099
 from
eatonton ga
0points
0out of 0found this answer helpful.
answer 2
The WA5451 has a maximum spin speed of 1100 RPM, which is comparable to other Samsung front load washers. However, like the front loaders, it also has the ability to set the Spin cycle on Low or No Spin. It is the high spin speed settings of high efficiency top and front load washers that enables them to extract so much more water than conventional models so they spend less time in the dryer, thereby helping to save energy. The force of these high spin speeds are what causes the clothes to "cling" to the drum. If you wish to avoid this, you can simply adjust the spin setting.

- Ms. Samsung
4 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

My new Samsung WA5471 lid

It comes slamming down on my hand and will not stay open long enough to even load laundry without crashing down. It is broken? We understood it was to close slowly.
4 years, 2 months ago
by
Posted by: 
Laundry plus
 from
Virginia Beach
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Is your machine level? Push the lid all the way back (open). I have not had this problem.
4 years, 1 month ago
by
Posted by: 
kingszowner
 from
MN
0points
0out of 0found this answer helpful.
answer 2
The lid on the WA5471 should close gently. If yours is not, please call 888-BEST BUY or 800-SAMSUNG for assistance to determine whether service will be necessary.

Thank you,
Ms. Samsung
4 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How good is the 5451 at washing away pet fur?

I have 3 cats and a 55 lb dog. The dog and one cat are longhaired. There is a lot of fur that gets on clothes, sheets, quilts, everywhere. I liked the filters on older washing machines that pumped the wash water through a plastic "brush" that could be pulled out and emptied. My current washing machine is terrible at getting the fur out. How does this model perform with fur?
4 years, 1 month ago
by
Posted by: 
irpgal
 from
Utah
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I have a dog and cats (long hair). I can now wash a very fury dog bed and it comes out clean and fur free. That has been my exsperience so far... Hope this helps.
4 years, 1 month ago
by
Posted by: 
Anonymous
+2points
2out of 2found this answer helpful.
answer 2
Thanks for your interest. The WA5451 has not been tested for effectiveness on removing pet hair specifically, and it does not have a debris filter.

- Ms. Samsung
4 years, 1 month ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
-1point
0out of 1found this answer helpful.
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