Looking for Answers about Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White?

Customer Questions & Answers for
Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White

This high-efficiency washer features a 4.7 cu. ft. stainless-steel wash basket so you can clean large loads. The automatic temperature control and 11 wash cycles offer customized care for durable and delicate fabrics.Have questions about this product?Ask Mr. Samsung, fellow shoppers and Best Buy staff. Share your answers.
Customer Questions & Answers:
33 Questions
 | 
63 Answers
Overall Rating:
4.186 out of 5
4.2
out of
5
(86 Reviews)86

Questions & Answers for Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White

Question

Are the water line hoses stainless-steel or rubber?

3 years, 7 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
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2 answers
Answers
answer 1
The water hoses are plastic
3 years, 5 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
answer 2
The hoses that come with the WA5451ANW are rubber.

- Ms. Samsung
3 years, 7 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Water Level

Hi,

I purchased this washer, and I like it, but have yet to figure out the cycles. I know that the water level is set by the weight of the clothes, and the cycle, but it would be nice to have some documentation that states how the choice of the cycle effects the water level. I put a load of jeans in the washer and chose the Heavy Duty cycle. The water level was so unbelievably low that several pairs of jeans remained above the water level the whole time. And following the wash cycle, these pants had soap residue on them. I tried this again, with jeans on the normal cycle, and they seemed to fair better.

Is there any info that will show how the WATER LEVEL is effected by the choice of the cycle, & the choice of the Soil Level??

Thanks!
3 years, 11 months ago
by
Posted by: 
Margie
 from
TExas
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
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0out of 0found this question helpful.
2 answers
Answers
answer 1
Couldn't agree more. I read the manual (I love manuals) and was really disappointed with its content. It said things like 'heavy duty' for heavily soiled clothes. Or 'sanitize' to sanitize your clothes. Seriously, I get better manuals from mechanical pencils! I still don't know how most of the features work and what they do to my clothes and their website doesn't help much either. Their manual is the only thing that left me regretting the purchase.
3 years, 11 months ago
by
Posted by: 
Shlurpee
0points
2out of 4found this answer helpful.
answer 2
You're correct that Samsung's HE top loaders, including the WA5451ANW, use weight sensors to help determine how much water to add to the wash, and that the cycles and options can also impact the amount of water that is used, which ranges from about 16-19 gallons per cycle. There is no chart available, however, that correlates the effect of the various factors to the specific amount of water.

It's important to note that the amount of water used in HE top load washers is significantly less than traditional top loaders which can use as much as 45 gallons or more during a typical cycle. These new washers are not designed to submerge clothes in water, but rather to circulate the clothes through the water and the water back over the clothes. This is made possible by the stainless steel pulsator which creates a "blossoming" action as it tumbles the clothes, and Samsung's recirculating pump which takes the water from the bottom of the drum and circulates it back over the top of the clothes during each portion of the cycle. In some cases, it may be helpful to reduce the size of the load to ensure proper performance, which may be the case with heavy items like jeans.

To ensure your washer is using the right amount of water, check the inlet hose screens on the back of the washer for blockage, and make sure the hoses are not bent or kinked, the water valves are turned on all the way, and your home's water pressure is at the recommended 20-116 psi.

Thank you,
Ms. Samsung
3 years, 11 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+3points
4out of 5found this answer helpful.
Question

How is this machine's water use efficiency compared to a front load washer?

3 years, 11 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I just bough this machine a week ago. Uses almost no water, which is not a good thing.
3 years, 11 months ago
by
Posted by: 
bb894838
 from
Metuchen, NJ
0points
0out of 0found this answer helpful.
answer 2
The WA5451 uses approximately 16-19 gallons of water per cycle compared to Samsung HE front loaders which use about 13-15 gallons per cycle.

Thank you for your interest,
Ms. Samsung
3 years, 11 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

I also want an old-fashioned top loader washer that uses a full tub of water.

I have tried the initial front-loader model. I've tried the HE options. Nobody is persuading me these washers, top or front loading are getting my clothes as clean as the old standard full-tub washer. Does anyone still make these? Do manufacturers recognize that there are a lot of us out there that don't want HE washers? I asked....7 of 9 of my friends would choose a traditional washer over those available today.
3 years, 5 months ago
by
Posted by: 
Gina
 from
Arlington, TX
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Nothing these days is made as good as they used to do. Its all a matter of finding the best available now. They do still make them but the capasity is small.
3 years, 4 months ago
by
Posted by: 
sally1099
 from
eatonton ga
0points
0out of 0found this answer helpful.
answer 2
Thanks for the question. Samsung makes only high efficiency (HE) top load and front load washers, which help to save water and energy while getting clothes clean. For information on conventional models, please call 888-BEST BUY or visit your local Best Buy store.

- Ms. Samsung
3 years, 5 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

How many pair of medium sized jeans can be washed at one time?

3 years, 8 months ago
by
Posted by: 
Dcoop
 from
Fayetteville Ga
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I would say about 5 pairs.
3 years, 7 months ago
by
Posted by: 
armywifehosK
 from
clarksville, tn
0points
0out of 0found this answer helpful.
answer 2
The WA5451 is large enough to fit a king size comforter and sheet set, or the equivalent of 33 standard 24" x 44" bath towels, which is the standard for comparison. I can't tell you how many pairs of medium sized jeans this would be equivalent to.

- Ms. Samsung
3 years, 7 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How long is the wash cycle?

3 years, 9 months ago
by
Posted by: 
Tessy
 from
Alton
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
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2 answers
Answers
answer 1
It depends on which cycle. On average about 48 min, however, some settings which actually heat the water to almost boiling to sterilize linens take up to 2 hours.
3 years, 9 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
answer 2
The wash cycles in the WA5451 range from approximately 34 minutes for a Quick Wash to 120 minutes for the Sanitize cycle. These estimates may vary somewhat depending on several factors such as supplied water pressure and temperature, options selected, load size and type of detergent used.

Thank you for your interest,
Ms. Samsung
3 years, 9 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Do the larger Samsung top loaders have an extra rinse cycle?

3 years, 8 months ago
by
Posted by: 
Anonymous
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The Samsung WA5451 does have an extra rinse cycle. Not sure about other top loaders in their line.
3 years, 8 months ago
by
Posted by: 
MelInTN
0points
0out of 0found this answer helpful.
answer 2
Both the WA5451 and the WA5471 have an Extra Rinse cycle.

- Ms. Samsung
3 years, 8 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What water temperature is used for the Pure Cycle feature?

I noticed an "extra hot" water temperature and wondered if that's used in the Pure Cycle.
3 years, 2 months ago
by
Posted by: 
Anonymous
 from
Shelby Twp., MI
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It uses hot water not the "extra hot" in the Pure Cycle.
3 years, 2 months ago
by
Posted by: 
Mrwasher
0points
0out of 0found this answer helpful.
answer 2
Yes, the Pure Cycle feature in the WA5451 uses the internal heater to boost the water temperature to above 150°F to clean and sanitize the drum.

- Ms. Samsung
3 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How good is the 5451 at washing away pet fur?

I have 3 cats and a 55 lb dog. The dog and one cat are longhaired. There is a lot of fur that gets on clothes, sheets, quilts, everywhere. I liked the filters on older washing machines that pumped the wash water through a plastic "brush" that could be pulled out and emptied. My current washing machine is terrible at getting the fur out. How does this model perform with fur?
3 years, 4 months ago
by
Posted by: 
irpgal
 from
Utah
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I have a dog and cats (long hair). I can now wash a very fury dog bed and it comes out clean and fur free. That has been my exsperience so far... Hope this helps.
3 years, 4 months ago
by
Posted by: 
Anonymous
+2points
2out of 2found this answer helpful.
answer 2
Thanks for your interest. The WA5451 has not been tested for effectiveness on removing pet hair specifically, and it does not have a debris filter.

- Ms. Samsung
3 years, 4 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

How do I get my washer to clean my clothes the first time?

I am not an auto mechanic or a roofer or gardener. I work at a desk all day. My clothes are not filthy, but when I wash my darks, there is ALWAYS misc. residue left over. I have to rinse my clothes 5-7 times before they even look slightly clean. This is not highly efficient. I have tried very light loads, and keeping my sweats and stuff separate from my silks and cottons. I have tried lighter amounts of detergent, and several different brands of HE detergent. If my darks are showing so much stuff on them, how much more is left behind on the other clothes that I can't see? GROSS. I was excited to get this washer, but less than a year later I am regretting the purchase.
3 years, 1 month ago
by
Posted by: 
BroBryce2009
 from
Portland, OR
on Samsung - 4.7 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
I have the same washer and do not have those issues. Is it possible you have a defective product? Have you had it serviced?
2 years, 10 months ago
by
Posted by: 
cp4145
 from
Decatur, Ga
0points
0out of 0found this answer helpful.
answer 2
I'm sorry to hear your clothes do not appear to be coming out clean. The remedy for the situation really depends on what type of "residue" you're referring to. If it's detergent residue, then you may be using too much detergent. A tip for determining whether you're using too much detergent is to run a Quick Wash or Rinse & Spin without adding detergent; if suds develop, you're using too much detergent. Try using less, and make sure the water pressure is sufficient and the inlet hose screens on the back of the washer are not clogged with debris. Selecting the Extra Rinse option may also help in terms of removing both detergent residue and lint. Many people find that placing items in the dryer, even at Very Low heat and for only a short time, can help to remove lint from clothes.

- Ms. Samsung
3 years, 1 month ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
-1point
0out of 1found this answer helpful.
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