Looking for Answers about Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel?

Yes, Samsung's new FX710BGS gas range can be converted for use with liquid propane. The LP conversion kit is included with the range, and Samsung recommends having it installed by a licensed professional.

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Ms. Samsung

The FX710 gas range was just launched this past month, so it isn't surprising that you don't see reviews posted just yet. As you may have noticed in the specifications, this model features a large, True Convection, 5.8 cubic foot capacity oven with 3 chrome racks, including one split rack to help accommodate large pots beneath it; a 5 burner cooktop with a dual 18,000 BTU power burner and a large oval burner for cooking with the included griddle or other over-size pots; continuous matte grates; a warming drawer, and many other convenient cooking features.

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Ms. Samsung

Thanks for the question. The FX710BGS will automatically adjust the temperature when Convection Bake is selected by lowering the set temperature by 25°F. The Convection function will not adjust the time, however, since many baked items require a certain amount of time to cook in order to rise or to set properly. If you wish to continue to use the higher temperature, you can either select Bake without the convection, or select Convection Bake and set the temperature 25°F higher than the recipe calls for since it will convert down by 25°F when you press Start. Keep in mind, however, that the items will likely cook faster than the recipe says.

- Ms. Samsung

Yes, the stove top burners can be lit manually.

- Ms. Samsung

Thanks for the question. The FX510BGS features regular Convection to help circulate air throughout the oven cavity. The FX710BGS has True Convection, which means there is a heating element around the fan to provide an additional source of heat to be circulated by the convection fan.

- Ms. Samsung

Thanks for the question. The FX710BGS has a warming drawer; the drawer in the FX510BGS is for storage.

- Ms. Samsung

I'm sorry to hear you're having trouble with your range. It's normal for the convection bake setting to automatically convert the temperature by reducing it 25 degrees, but if you're setting the controls correctly and they're being lowered more than that and shutting off intermittently on its own, it may require service. Please call 888-BEST BUY or 800-SAMSUNG for assistance resolving this issue.

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Ms. Samsung

It's important to wipe up spills as they happen in order to prevent the cooktop from becoming dull. Certain types of foods high in acid or sugar will cause dullness if allowed to sit for too long. Samsung does recommend using soap and water to clean the burners and the cooktop, then wiping away excess soap and polishing with a clean, dry cloth. For more information, please refer to pages 57-60 of the user manual.

- Ms. Samsung

Thanks for the question. It isn't unusual for the oven to cycle on and off in order to maintain the set temperature, but if yours doesn't seem to be functioning correctly, please contact 800-SAMSUNG in the U.S. or Samsung's customer service team in the region where you're located for assistance. Models can vary by region and country, and you should be able to download a user manual from Samsung's website in your region.

- Ms. Samsung

The knobs on the FX710BGS gas range are made primarily of a high temperature plastic, and are weighted for durability and ‘feel’, then chrome-coated and brushed for a “stainless look”. This design ensures an optimal combination of durability, safety and aesthetics.

Thank you for your interest,
Ms. Samsung