Looking for Answers about Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel?

Customer Questions & Answers for
Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel

This gas range features a 5.8 cu. ft. capacity and true convection baking and roasting, so you can efficiently cook large amounts of delicious food. The self-cleaning function makes it easy to maintain a tidy oven.Have questions about this product?Ask Mr. Samsung, fellow shoppers and Best Buy staff. Share your answers.
Customer Questions & Answers:
43 Questions
 | 
56 Answers
Overall Rating:
4.486 out of 5
4.5
out of
5
(72 Reviews)72

Questions & Answers for Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel

Question

does this range have sealed gas burners with removable drip trays for easy cleaning?

7 months ago
by
Posted by: 
td
 from
NY
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes. Only thing visible, barely, is the igniter. There are no drip trays to remove and clean. The grills and burner elements all remove and the surface is VERY easy to clean.
7 months ago
by
Posted by: 
mithtr
 from
Lino Lakes, MN
0points
0out of 0found this answer helpful.
answer 2
Thanks for your interest in the FX710BGS. Samsung's Gas Ranges do have sealed burners, but they do not come with removable drip trays.

- Ms. Samsung
7 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
Question

griddle plate

Does the DG61-00563A griddle plate fit the NX583GOVBSR range?
7 months ago
by
Posted by: 
lilshimpd
 from
New Orleans
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Yes.
6 months ago
by
Posted by: 
Keepit
 from
Montgomery Al
0points
0out of 0found this answer helpful.
answer 2
Yes, DG61-00563A is the correct part number for the griddle that fits the NX583G0VBSR, as well as other Samsung Gas Ranges.

- Ms. Samsung
7 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
Question

FX710BGS oven temp issues resolved?

I've read numerous reviews for this and the fx510bgs dated from 2 years ago to as recent as 6 months ago, with complaints around the oven temp stability. Has anything been done to address this design flaw in manufacturing? I do not want to purchase a range with an oven that I need to test and re-calibrate - I want an oven that heats to the noted temp and stays that way, out of the box. Thanks!
5 months, 1 week ago
by
Posted by: 
Anonymous
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
So nothing has been done to the actual design to fix this issue? It has been a consistent complaint on every website I've seen in my research. Not normal to have to recalibrate an oven, especially a brand new one. Please advise. Thank you
4 months, 4 weeks ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
answer 2
Thanks for your interest in the FX710BGS. The thermostats in this and other Samsung Ranges are designed to measure the temperature accurately and maintain it, right "out of the box". However, if issues do arise, it may be necessary to make a one-time manual adjustment or have a service technician assess the situation on a case by case basis.

Samsung is committed to producing high quality products and providing excellent customer service. The manufacturer's warranty which covers parts and labor for one year is there to help ensure your satisfaction in the event issues do arise. For more information and warranty coverage, please refer to the written warranty on page 77 of the User Manual which can be downloaded as a pdf file from Samsung's website.

- Ms. Samsung
5 months, 1 week ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
Question

What material are the knobs made of?

2 years, 11 months ago
by
Posted by: 
UTFan
 from
Austin, Texas
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The knobs on the FX710BGS gas range are made primarily of a high temperature plastic, and are weighted for durability and ‘feel’, then chrome-coated and brushed for a “stainless look”. This design ensures an optimal combination of durability, safety and aesthetics.

Thank you for your interest,
Ms. Samsung
2 years, 11 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Are there any plans in the near future to produce a Samsung Gas Convection Range (with the warming drawer) to include the Flex Duo oven?

2 years, 11 months ago
by
Posted by: 
Jim
 from
IA
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
At this time the Samsung gas ranges do not include the Flex Duo feature, and I can't tell you whether this option will be available in the future. I appreciate your interest and will be happy to pass your comment along to the product development team, however!

- Ms. Samsung
2 years, 11 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

Samsung Gas Range Release date?

When will the Samsung FX510BGS or FX710BGS be available for purchase?
2 years, 11 months ago
by
Posted by: 
Anonymous
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your interest. For assistance determining the specific date of availability of Samsung's new gas ranges in your area, please contact your local Best Buy appliance associates.

- Ms. Samsung
2 years, 11 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

is the convection fan supposed to run continually?

just bought this model, but the fan runs a few seconds, turns off for minutes then on few seconds.
2 years, 8 months ago
by
Posted by: 
peggy
 from
oswego
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. The convection fan in the FX710BGS is designed to cycle on and off as needed to maintain the set temperature. The fan should also turn off when the door is opened to prevent the hot air from being blown out into the room.

- Ms. Samsung
2 years, 8 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+3points
3out of 3found this answer helpful.
Question

Samsung 710 gas range - is it normal to have a very faint gas smell when not in use?

I have had the Samsung 710 range for about 1 month, and it has been converted to propane. When not in use, I notice a very very faint gas smell. This is my first gas range. Is it normal to have a very minor smell? I don't think we have a leak since it has been like this since it was first installed and we haven't had any problems.
2 years, 8 months ago
by
Posted by: 
Michelle
 from
South Dakota
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It may not be unusual to have some residual gas smell, but when in doubt it's a good idea to have the gas connection checked by a qualified technician to ensure it is secure and there are no leaks.

- Ms. Samsung
2 years, 8 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What are the dimensions of the warming tray?

Planning a purchase in the near future, could not find specs on the size of warming tray
2 years, 6 months ago
by
Posted by: 
Susananne
 from
NY
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The warming drawer in the FX710BGS measures 15-3/4" deep by 23-1/2" wide; the maximum height of an item placed inside is about 3-1/2".

- Ms. Samsung
2 years, 6 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Did both the FX510 and FX710 come out at the same time or is one an upgrade of the other

2 years, 5 months ago
by
Posted by: 
Anonymous
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The FX510 and FX710 were released simultaneously. The FX510 features a 5-burner cooktop including a 17,000 BTU Power Burner, regular convection oven and storage drawer. The FX710 has an upgraded 18,000 BTU Dual Power Burner, a griddle accessory for the center oval burner, true convection oven, and warming drawer.

Thanks for your interest,
Ms. Samsung
2 years, 5 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
<<prev 1 2 3 4 5 next>>