Looking for Answers about Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel?

Customer Questions & Answers for
Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel

This gas range features a 5.8 cu. ft. capacity and true convection baking and roasting, so you can efficiently cook large amounts of delicious food. The self-cleaning function makes it easy to maintain a tidy oven.Have questions about this product?Ask Mr. Samsung, fellow shoppers and Best Buy staff. Share your answers.
Customer Questions & Answers:
43 Questions
 | 
56 Answers
Overall Rating:
4.481 out of 5
4.5
out of
5
(77 Reviews)77

Questions & Answers for Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel

Question

What material is that on the display panel for fx 710 gas range? I heard it wrinkled.

What material is that on the display panel for fx 710 gas range? I heard it wrinkled from one of the review.
1 year, 1 month ago
by
Posted by: 
Maggie
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
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2 answers
Answers
answer 1
Incidentally, in addition to the previous information provided with regard to the plastic membrane covering on the control panel, I would be remiss if I didn't also suggest that if you were to experience an issue with this or other parts, you should contact Best Buy or call 800-SAMSUNG to speak with an agent who can help determine the appropriate remedy.

Thank you,
Ms. Samsung
1 year, 1 month ago
by
Posted by: 
Anonymous
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answer 2
Thanks for the question. The control panel on the FX710 has a plastic membrane covering it; the membrane is durable and designed to maintain its appearance when used and maintained properly. Like other types of surfaces, however, it could become damaged if instructions are not followed.

We appreciate your interest in Samsung,
Ms. Samsung
1 year, 1 month ago
by
Posted by: 
Anonymous
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Question

does this range have sealed gas burners with removable drip trays for easy cleaning?

8 months ago
by
Posted by: 
td
 from
NY
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
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2 answers
Answers
answer 1
Yes. Only thing visible, barely, is the igniter. There are no drip trays to remove and clean. The grills and burner elements all remove and the surface is VERY easy to clean.
8 months ago
by
Posted by: 
mithtr
 from
Lino Lakes, MN
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answer 2
Thanks for your interest in the FX710BGS. Samsung's Gas Ranges do have sealed burners, but they do not come with removable drip trays.

- Ms. Samsung
8 months ago
by
Posted by: 
Anonymous
0points
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Question

griddle plate

Does the DG61-00563A griddle plate fit the NX583GOVBSR range?
8 months ago
by
Posted by: 
lilshimpd
 from
New Orleans
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Yes.
8 months ago
by
Posted by: 
Keepit
 from
Montgomery Al
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answer 2
Yes, DG61-00563A is the correct part number for the griddle that fits the NX583G0VBSR, as well as other Samsung Gas Ranges.

- Ms. Samsung
8 months ago
by
Posted by: 
Anonymous
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Question

Are there any plans in the near future to produce a Samsung Gas Convection Range (with the warming drawer) to include the Flex Duo oven?

3 years, 1 month ago
by
Posted by: 
Jim
 from
IA
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
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1 answer
Answers
answer 1
At this time the Samsung gas ranges do not include the Flex Duo feature, and I can't tell you whether this option will be available in the future. I appreciate your interest and will be happy to pass your comment along to the product development team, however!

- Ms. Samsung
3 years, 1 month ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

Samsung Gas Range Release date?

When will the Samsung FX510BGS or FX710BGS be available for purchase?
3 years ago
by
Posted by: 
Anonymous
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
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1 answer
Answers
answer 1
Thanks for your interest. For assistance determining the specific date of availability of Samsung's new gas ranges in your area, please contact your local Best Buy appliance associates.

- Ms. Samsung
3 years ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

is the convection fan supposed to run continually?

just bought this model, but the fan runs a few seconds, turns off for minutes then on few seconds.
2 years, 9 months ago
by
Posted by: 
peggy
 from
oswego
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
+1point
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1 answer
Answers
answer 1
Thanks for the question. The convection fan in the FX710BGS is designed to cycle on and off as needed to maintain the set temperature. The fan should also turn off when the door is opened to prevent the hot air from being blown out into the room.

- Ms. Samsung
2 years, 9 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+3points
3out of 3found this answer helpful.
Question

What are the dimensions of the warming tray?

Planning a purchase in the near future, could not find specs on the size of warming tray
2 years, 8 months ago
by
Posted by: 
Susananne
 from
NY
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
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1 answer
Answers
answer 1
The warming drawer in the FX710BGS measures 15-3/4" deep by 23-1/2" wide; the maximum height of an item placed inside is about 3-1/2".

- Ms. Samsung
2 years, 8 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
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Question

Did both the FX510 and FX710 come out at the same time or is one an upgrade of the other

2 years, 7 months ago
by
Posted by: 
Anonymous
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
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1 answer
Answers
answer 1
The FX510 and FX710 were released simultaneously. The FX510 features a 5-burner cooktop including a 17,000 BTU Power Burner, regular convection oven and storage drawer. The FX710 has an upgraded 18,000 BTU Dual Power Burner, a griddle accessory for the center oval burner, true convection oven, and warming drawer.

Thanks for your interest,
Ms. Samsung
2 years, 7 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is the convection fan malfunctioning?

The convection fan comes on for only a few seconds at a time. I have had other ranges where the fan stays on continually. is this normal. I called customer service and they told me it was normal but that is hard to believe.
2 years, 6 months ago
by
Posted by: 
Carol
 from
Sacramento, CA
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. The customer service agent you spoke with is correct. The convection fan in Samsung ranges, including the FX710BGS, is designed to turn on and off intermittently in order to maintain the set temperature.

- Ms. Samsung
2 years, 6 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Does either model have a flame failure safety device?

2 years, 2 months ago
by
Posted by: 
Anonymous
on Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
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1 answer
Answers
answer 1
Thank you for your interest. Neither the FX710 nor the FX510 gas ranges have a flame failure safety device.

- Ms. Samsung
2 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
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