Looking for Answers about Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver?

Customer Questions & Answers for
Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver

Connect to the Internet without wires with this laptop's embedded 4G WiMAX mobile broadband (service contract required). The 640GB hard drive lets you easily store your special photos, videos, music and more.Windows 7 Home Premium installed Learn more.Intel® 4G WiMAX chipset built in for Internet access to go at next-generation mobile broadband speeds. Learn more about WiMAX. Wireless service plan required; sold separately. WiMAX service not available in all areas. Learn more about Intel® Wireless Display. Learn more about the 2nd Gen i5. (Flash demo)
Customer Questions & Answers:
15 Questions
 | 
29 Answers
Overall Rating:
4.4 out of 5
4.4
out of
5
(45 Reviews)45

Questions & Answers for Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver

Question

Multitouch not activated?

Hi, does the laptop come with the multitouch feature activated or should I follow some steps to activate the features?
I have purchased the laptop today. The store sample clickpad responded to multitouch gestures, but the one I brought home from Best Buy does not seem to recognize the gestures.
2 years, 11 months ago
by
Posted by: 
Anonymous
on Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver
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5 answers
Answers
answer 1
The multi-touch does work. I had the same problem, but after 2 days of use I got it to work. I hear you can adjust the sensitivity level in the control panel. So, maybe that'll work for you. Good luck!
2 years, 10 months ago
by
Posted by: 
WhoDyaXpct
 from
Brooklyn, NY
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answer 2
Mine was enabled, but I did have to adjust it.
2 years, 10 months ago
by
Posted by: 
Anonymous
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answer 3
I comes with multitouch, but it isn't as sensitive as a MacBook. Sometimes you have to spread your fingers for it to recognize the motion.
2 years, 10 months ago
by
Posted by: 
JDogg89
 from
Huntsville, AL
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answer 4
It should be working. They all work out of the box with multi touch. Could be a defect or if you have one finger over the left click or right click while you multitouch it won't work. It's really sensitive. Do it with one hand off the comp and see if it works
2 years, 10 months ago
by
Posted by: 
Atmchale
 from
Philadelphia
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answer 5
Thank you for the question. Although I do not have the information you requested, this question would be best asked of a dedicated Best Buy representative. Please click on the customer service link for more details.

-MrSamsung
2 years, 10 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
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Question

Does this model have the quick start "technology"?

2 years, 11 months ago
by
Posted by: 
Anonymous
on Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver
-1point
0out of 1found this question helpful.
3 answers
Answers
answer 1
Yes it does. It quick starts during sleep mode.
2 years, 10 months ago
by
Posted by: 
WhoDyaXpct
 from
Brooklyn, NY
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answer 2
yes
2 years, 10 months ago
by
Posted by: 
Anonymous
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answer 3
From the available information, the NP-QX411-W01UB will not offer a "quick start" technology.

-MrSamsung
2 years, 11 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
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Question

lit keyboard

does the keboard light up on this model
2 years, 10 months ago
by
Posted by: 
rixx333
 from
phx
on Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver
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3 answers
Answers
answer 1
No it does not...
2 years, 10 months ago
by
Posted by: 
bigblueone
 from
w pa
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answer 2
No, the keyboard does not light up on the Samsung QX411.
2 years, 10 months ago
by
Posted by: 
Jocco
 from
Milwaukee, WI
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answer 3
From the available inforamtion, the NP-QX411-W01UB will not offer back-lit keyboard keys.

-MrSamsung
2 years, 10 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
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0out of 0found this answer helpful.
Question

does this model have bluetooth connectivity?

2 years, 11 months ago
by
Posted by: 
Anonymous
on Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver
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2 answers
Answers
answer 1
No, it does not.
2 years, 10 months ago
by
Posted by: 
Jocco
 from
Milwaukee, WI
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answer 2
From the available information , the NP-QX411-W01UB will not offer built in Bluetooth connectivity.

-MrSamsung
2 years, 11 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

NVIDIA GEForce

Hi, when I double-click the NVIDIA GeForce from the Control Panel, it gives me a message "not installed" .
Do I have to install?

Thanks
2 years, 11 months ago
by
Posted by: 
Anonymous
on Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver
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0out of 0found this question helpful.
2 answers
Answers
answer 1
what this is, is a video card. this model computer does not have one. that is why that message is coming up. just go to the control panel and programs and remove that software. you dont need it.
2 years, 10 months ago
by
Posted by: 
Anonymous
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answer 2
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; contacting Samsung Service (refer to your device's manual for more information or visit Samsung's website) would be your best next course of action.

-MrSamsung
2 years, 10 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
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Question

Can I connect to a wireless network with this laptop, without Wimax(as it requires a service plan?)

2 years, 10 months ago
by
Posted by: 
Anonymous
on Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver
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2 answers
Answers
answer 1
The WiMax adapter is there as an option not a requirement. So you can connect to any WIFI network that you want. The only negative here is that the way that the Best Buy Connect software is set up in such a way that if you want to get a service like Clear you have to do it through Best Buy Connect. This is because the program that drives the WiMax is configured to only allow connection to Clear via Best Buy Connect. At first I was mad as I don't know what about this. Then I figured out that Best Buy Connect is actually a cheaper way to get Clear than going directly through Clear in the first place.
2 years, 10 months ago
by
Posted by: 
finsfan67
 from
Nashville, TN
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answer 2
As a matter of fact, the NP-QX411-W01UB will offer standard WiFi (802.11 B/G/N) as well as WiMax connectivity.

-MrSamsung
2 years, 10 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
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Question

Can this laptop handle Gaming?

Can this laptop run games such as World of warcraft and call of duty? Please answer, i really need to know.
2 years, 11 months ago
by
Posted by: 
NateNeedsAnAnswer
 from
Michigan
on Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver
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2 answers
Answers
answer 1
This model does not have a dedicated graphics card but the other model which I think maybe a $100.00 more does. But you can play any game on it, just that the graphics level would be low. If you like this model, I suggest getting the one with the graphics card for a $100.00 more.
2 years, 10 months ago
by
Posted by: 
WhoDyaXpct
 from
Brooklyn, NY
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answer 2
Thank you for the question. Although I do not have the information you requested, this question would be best asked of a dedicated Best Buy representative. Please click on the customer service link for more details.

-MrSamsung
2 years, 11 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

Does this laptop play blue ray? A week ago I was told yes and now no?

I asked a week ago if this laptop plays blue ray and I got an answer that it has a drive and will play blue ray, now I see that the blue ray drive is gone in the specs. What gives???
2 years, 11 months ago
by
Posted by: 
Anonymous
on Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
This brand does not play blue ray. And this brand has never played blue ray. Maybe they were talking about the Sony Vaio? I've researched this laptop brand for 2 years and never once did it offer blue ray. I don't even think you can get blue ray straight from the manufacturer. But you can go to their website and see if they do.
2 years, 10 months ago
by
Posted by: 
WhoDyaXpct
 from
Brooklyn, NY
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answer 2
You might encounter a situation like this if BestBuy.com received an updated specification sheet from the manufacturer. We endeavor to provide the most current information about our products. Unfortunately, this model does not have a Blu-ray drive.
2 years, 11 months ago
by
Posted by: 
JohnBBY
0points
1out of 2found this answer helpful.
Question

sims 3?

would The Sims 3 work well on this laptop?
2 years, 10 months ago
by
Posted by: 
Mark23
 from
Iowa
on Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver
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0out of 0found this question helpful.
2 answers
Answers
answer 1
yes it does
2 years, 10 months ago
by
Posted by: 
Anonymous
+1point
1out of 1found this answer helpful.
answer 2
There is no reason why it won't! Happy Times!
2 years, 10 months ago
by
Posted by: 
finsfan67
 from
Nashville, TN
0points
0out of 0found this answer helpful.
Question

does it have nvidia optimus technology?

3 years ago
by
Posted by: 
vigour
 from
ghana
on Samsung Laptop / Intel® Core™ i5 Processor / 14" Display / 6GB Memory - Silver
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
From the available information, the NP-QX411-W01 will not offer an Nvidia graphics chipset or accompanying software.

-MrSamsung
3 years ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
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