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Customer Questions & Answers for
Samsung - Galaxy S II 4G Cell Phone - White (Sprint)

Samsung Galaxy S II SPHD710WTS Cell Phone for Sprint: Slim, powerful and easy to use, the Samsung Galaxy II offers advanced smartphone features in a pocket-sized design. The 4.3" Super AMOLED Plus touch screen boasts vibrant colors and crisp images, and Full HD 1080p video is perfect for capturing special moments on your phone. Sprint Easy Pay option available in store. Learn more ›
Customer Questions & Answers:
57 Questions
 | 
182 Answers
Overall Rating:
4.428 out of 5
4.4
out of
5
(388 Reviews)388

Questions & Answers for Samsung - Galaxy S II 4G Cell Phone - White (Sprint)

Question

will this use 3G

3G useable
2 years ago
by
Posted by: 
Anonymous
on Samsung - Galaxy S II 4G Cell Phone - White (Sprint)
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5 answers
Answers
answer 1
Yes it' 3G or 4G usable.
1 year, 5 months ago
by
Posted by: 
fwoodward
 from
Phoenix, AZ
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answer 2
Yes it is 3G and it also has 4g capability
1 year, 11 months ago
by
Posted by: 
mommyb06
0points
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answer 3
Yes this phone is 3G useable as well as 4G and Wi-Fi.
1 year, 11 months ago
by
Posted by: 
jenmur
 from
Porterville, CA
0points
0out of 0found this answer helpful.
answer 4
Yes it will.
2 years ago
by
Posted by: 
DRay84
 from
TN
0points
0out of 0found this answer helpful.
answer 5
Hi! Thanks for your question.

Yes, this will work on Sprint's 3G network as well as the 4G WiMax.

If you have any further questions on this issue or would like to speak with a live agent, please call: 1-888-BESTBUY
2 years ago
by
Posted by: 
jenBBYMobile
0points
0out of 0found this answer helpful.
Question

Does the Epic Touch have the AllShare feature?

I have a Samsung Smart TV and want a phone that is compatible with it so I can use the AllShare feature. Does the Epic Touch have the ability to connect to my TV using AllShare?
2 years ago
by
Posted by: 
hotsha
 from
Upland
on Samsung - Galaxy S II 4G Cell Phone - White (Sprint)
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0out of 0found this question helpful.
3 answers
Answers
answer 1
Yes it does.
1 year, 5 months ago
by
Posted by: 
fwoodward
 from
Phoienix, AZ
0points
0out of 0found this answer helpful.
answer 2
Hi! Thanks for your question.

AllShare is Samsung’s content sharing service that allows you to search for and play video, photo, and music files freely across many devices that support AllShare services, such as PC, TV, mobile phone, and digital camera. You can do this either wirelessly or with a cable.

Yes, you sure can get this feature on the Epic Touch, and the Samsung Galaxy S 3.

If you have any further questions on this issue or would like to speak with a live agent, please call: 1-888-BESTBUY
1 year, 8 months ago
by
Posted by: 
jenBBYMobile
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answer 3
As a matter of fact, the Epic 4G Touch should offer AllShare built into the unit.

-MrSamsung
2 years ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

bluetooth compatibility with 2010 GLK 350 mercedes benz

I have a 4G my touch phone however I can not import all the names and phone number to our GLK address book, will this model Samsung Galaxy S11 do the trick? Is there any other Samsung ceel phone that will be compatible with GLK other than the Galaxy S11?
1 year, 7 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy S II 4G Cell Phone - White (Sprint)
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2 answers
Answers
answer 1
i have had no problems with the galaxy note2 importing to my 2012 ml 350
my wife has has no problem importing to her 2011 ml 350 w/ her iphone 4s
ps the blue tooth in the 2011 only does contacts and phone
the blu tooth in my 2012 does contacts phone txts and streams music ie pandora -i heart radio or you tube
1 year, 5 months ago
by
Posted by: 
gizmoesandgadgets
 from
stonybrook ny
0points
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answer 2
Hi! Thanks for your question.

You will have to be able to log into the Mercedes website below, for more information.
www.mercedes-benz-mobile.com

If you have any further questions on this issue or would like to speak with a live agent, please call: 1-888-BESTBUY
1 year, 7 months ago
by
Posted by: 
jenBBYMobile
0points
0out of 0found this answer helpful.
Question

Is this facetime capable?

I'm new to the whole facetime concept, but will this phone be able to make phone calls when we can see each other if the receiving end's phone also has the ability?
1 year, 6 months ago
by
Posted by: 
Cam
on Samsung - Galaxy S II 4G Cell Phone - White (Sprint)
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
i thought facetime was an apple thing- you couls always do skype
1 year, 5 months ago
by
Posted by: 
gizmoesandgadgets
 from
stonybrook ny
0points
0out of 0found this answer helpful.
answer 2
Facetime is actually a Apple feature that is not compatible with other manufacture's products. However, the Samsung Galaxy S 2 will be compatible with Skype, which will offer the same experience and same features as Facetime. With Skype, you can even chat with others across platforms (like to PCs or Apple Products that have Skype installed).

-MrSamsung
1 year, 6 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

trying to find a hardbody otterbox case for samsung galaxy s2 t989 family mobile.need some help please

trying to find a hardbody otterbox case for samsung galaxy s2 t989 family mobile phone.can anybody help?
1 year, 7 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy S II 4G Cell Phone - White (Sprint)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question.

Otterbox - Commuter Case for Samsung Galaxy S II Skyrocket - Black, Blue
Model: SAM4-I727X-H1SKU: 5377842

The OtterBox Commuter Series is a perfect on-the-go accessory for everyday handheld technology. Safeguarding the screen from scratches and the corners from bumps and shocks, this style of case offers unique design with reliable strength.

If you have any further questions on this issue or would like to speak with a live agent, please call: 1-888-BESTBUY
1 year, 7 months ago
by
Posted by: 
jenBBYMobile
0points
0out of 0found this answer helpful.
Question

international use

does this phone have worldwide/international capabilities?
1 year, 8 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy S II 4G Cell Phone - White (Sprint)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your interest in this Samsung Cell Phone. Although I do not have the information you requested, a dedicated Best Buy Mobile representative may be able to assist you better with this question. Unfortunately, since I am not affiliated with any US Service Providers, I cannot provide any additional information on carriers, carrier compatibility, contracts, or pricing. However, a Best Buy Mobile representative should have all of the information you require to make your cell phone purchase. Please click on the Customer Service link for more details.

-MrSamsung
1 year, 8 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Of all the Samsung Galaxy S series phones, is the Galaxy S2 the ONLY phone that's HAC?

The reason I need the answer to this question is because I am hearing impaired and wear a hearing aid in my right ear. So before I buy a Samsung Galaxy S series phone, I need to have this question answered. Also, is there any way I can purchase the S2 (IF it's the only HAC one) directly from the Straight Talk network/carrier? I'm trying to purchase it prepaid via Walmart--is this possible? Thank you.
1 year, 8 months ago
by
Posted by: 
Amiryah
 from
GA
on Samsung - Galaxy S II 4G Cell Phone - White (Sprint)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question.

I recommend checking out the link below, for which models have HAC, and then call us to order the right phones.

http://www.samsung.com/us/consumer/...

If you have any further questions on this issue or would like to speak with a live agent, please call: 1-888-BESTBUY
1 year, 8 months ago
by
Posted by: 
jenBBYMobile
0points
0out of 0found this answer helpful.
Question

Samsun2 vs Samsung3

1 year, 8 months ago
by
Posted by: 
Mikail
 from
Corona, Ca.
on Samsung - Galaxy S II 4G Cell Phone - White (Sprint)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although there are many differences between the Sprint version of these two phones, I will list the major differences here:

1. Screen- The SGS2 will offers a screen resolution of 480 x 800 pixels at 4.3 inches, while the SGS3 will offer 720 x 1280 pixels at 4.8 inches

2. CPU- The SGS2 offers a Dual-core 1.2 GHz CPU, while the SGS3 offers a Dual-core 1.5 GHz CPU

3. Internal Memory- The SGS2 offers 1 GB of internal system memory, while the SGS3 offers 2 GB

The SGS3 should also support Sprint's LTE network, where as the SGS2 will not.

-MrSamsung
1 year, 8 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

What's the cost?

What is the current price for the Everything Data Plan (Monthly) ?
1 year, 9 months ago
by
Posted by: 
Richard
 from
Strasburg, Va
on Samsung - Galaxy S II 4G Cell Phone - White (Sprint)
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
$79.99 + $10 if you have 4G(WiMaxx) phone + taxes.
1 year, 8 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
answer 2
Hi! Thanks for your question.

$79.99, is the Everything Data 450 for Sprint for smartphones like this Galaxy S phone.

If you have any further questions on this issue or would like to speak with a live agent, please call: 1-888-BESTBUY
1 year, 9 months ago
by
Posted by: 
jenBBYMobile
0points
0out of 0found this answer helpful.
Question

Pulse Indicator Light PROBLEM ~ HELP PLZ

Purchased phone end of August 2012, worked fine until about 3 weeks ago. The red Pulse Indicator Light in the top right corner stopped coming on when a new text came thru. Checked the setting, it's fine. Took it to the store, they took the battery out, put it back in, the light worked again when receiving a text. After an hour, a couple hours, maybe a 1/2 day, it stops coming on again when a text comes thru. If I don't do anything on the phone (use back key, etc) the light will keep working. If I take the battery out, it works again fine. When I google the problem it seems to be happening with a lot of people. Any insight into this?? Some funky trick I'm missing?? (Yes, the box is checked under Display) .... I fear trading it in for a new one only to get the same problem. Thoughts??
1 year, 8 months ago
by
Posted by: 
Penny
 from
FL
on Samsung - Galaxy S II 4G Cell Phone - White (Sprint)
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Thanks Mr Samsung.... I am trying one more route before returning it, which is I did a, not sure of the term, put the phone back to how it was when it left the factory.... Factory reset? I'm sure you know what I mean.... It deleted all my info of course but the light is back to flashing when texts come in, for now, only did that today so we'll see..... Next time it goes out, it's going back to the store... Only 3 months old is not old enough to have such a problem.
Thank you for your reply, Mr Samsung (I'm unfamiliar with this site so if my response doesn't go in the right order, my apologies).
1 year, 8 months ago
by
Posted by: 
Penny
 from
FL
0points
0out of 0found this answer helpful.
answer 2
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; contacting the Geek Squad or Samsung Support (refer to your device's manual for more information or visit Samsung's website) would be your best next course of action.

-MrSamsung
1 year, 8 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
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