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Customer Questions & Answers for
Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
This Samsung 55" LED HDTV features a 1080p display. To build a complete 3D home theater system, we recommend you purchase 3D glasses designed for this TV, a 3D Blu-ray player, high-speed HDMI cable and an A/V receiver that is compatible with 3D products. Smart TVGet a world of instant entertainment on this smart TV. Connect to the Internet and stream movies, listen to music and access a wide variety of other content on your HDTV. Learn more about smart products.NetflixPandora Facebook TwitterFlickr
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Questions & Answers for Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
Question
What's the difference between this and the UN55ES7500FXZA model?
1 year, 2 months ago
on Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
by
Posted by:
Anonymous
+3points
3out of 3found this question helpful.
2 answers
Answers
answer 1
The major differences between these TVs are the es8000 has the Micro-
Micro-dimming "ultimate" local dimming (better than micro-dimming plus) , silver metallic finish, touch pad remote, and U-Shaped stand. The es7500 has dimming plus local dimming and standard features that you see on the es8000 excluding the above mentioned features.
Micro-dimming "ultimate" local dimming (better than micro-dimming plus) , silver metallic finish, touch pad remote, and U-Shaped stand. The es7500 has dimming plus local dimming and standard features that you see on the es8000 excluding the above mentioned features.
1 year, 2 months ago
by
Posted by:
bigraytk
from
honolulu, Hi
+3points
3out of 3found this answer helpful.
answer 2
From the current available information, the main differences between the UN55ES8000 and the UN55ES7500 are:
1. The stand on the ES8000 will offer a different design than the one found on the ES7500
2. Clear Motion Rate: The ES8000 will offer a CMR of 960, while the ES7500 offers a CMR of 840. A higher CMR will equate to a sharper, higher quality picture
3. The ES8000 will offer Micro Dimming Ultimate, while the ES7500 will offer Micro Dimming Plus. Micro Dimming Ultimate will offer enhanced backlight processing allowing for darker black levels and more accurate color representation.
-MrSamsung
1. The stand on the ES8000 will offer a different design than the one found on the ES7500
2. Clear Motion Rate: The ES8000 will offer a CMR of 960, while the ES7500 offers a CMR of 840. A higher CMR will equate to a sharper, higher quality picture
3. The ES8000 will offer Micro Dimming Ultimate, while the ES7500 will offer Micro Dimming Plus. Micro Dimming Ultimate will offer enhanced backlight processing allowing for darker black levels and more accurate color representation.
-MrSamsung
1 year, 2 months ago
by
Posted by:
MrSamsung
from
SamsungHQ
+14points
14out of 14found this answer helpful.
Question
skype ready?
1 year, 2 months ago
on Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
by
Posted by:
AB
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
This TV is definitely Skype ready. All you have to do is download it from the Samsung App Store.
1 year, 2 months ago
by
Posted by:
bigraytk
from
Honolulu, Hi
+3points
3out of 3found this answer helpful.
answer 2
As a matter of fact, the UN55ES8000 will offer Skype and comes with a built in camera.
-MrSamsung
-MrSamsung
1 year, 2 months ago
by
Posted by:
MrSamsung
from
SamsungHQ
+4points
4out of 4found this answer helpful.
Question
Is this tv wall or 'wall like stand' mountable? Samsung UN55ES8000FXZA
1 year, 2 months ago
on Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
by
Posted by:
TR
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
Yes you can do either. I currently have it mounted on a wall like tv stand. Just ensure your stand can handle that size.
1 year, 2 months ago
by
Posted by:
bigraytk
from
honolulu, hi
0points
0out of 0found this answer helpful.
answer 2
As a matter of fact, the UN55ES8000 can be wall mounted with any universal wall mount that offers a Vesa bracket size of 400mm x 400mm.
-MrSamsung
-MrSamsung
1 year, 2 months ago
by
Posted by:
MrSamsung
from
SamsungHQ
+4points
4out of 4found this answer helpful.
Question
Will the es8000 have an audio return channel(arc)?
1 year, 2 months ago
on Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
by
Posted by:
soontobeowner
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
The ARC is on HDMI IN 2 (Page 20 of the Quick Guide available on Samsung's website)
1 year, 1 month ago
by
Posted by:
Raider186
from
Portland, OR
+1point
1out of 1found this answer helpful.
answer 2
From the available information, the UN55ES8000 should offer ARC through the HDMI 2 port.
-MrSamsung
-MrSamsung
1 year, 2 months ago
by
Posted by:
MrSamsung
from
SamsungHQ
+3points
3out of 3found this answer helpful.
Question
FEATURE Differences between UN55ES8000FXZA, 7500 & 7100
It shows that the 8000 and 7100 both have DLNA but website shows that the UN55ES7500FXZA does NOT have the DLNA...
But what about all other Major NEW and AWESOME FEATURES.
What about Remote, do all of them have same remote as the 8000 which has built in Voice Control? Will Others still Support Voice Control (Like the 8000) even if u had to or could purchase the Same Remote as the 8000 would they support all features?
Do they all have the Motion Control and Voice Control and Face Recognition Features?
Are there any Differences between them in regards to the SMART TV Capabilities and SKYPE Capabilities.
I am not too worried about the Picture Quality / Refresh Rate / Clear Motion Rate All of THESE seem to be pretty CLEAR as to the Differences between one Model to the Next.
BUT, it is NOT so clear as to all the Cool little FEATURES that are NEW in the top of the line 8000 model for 2012 Which of these Awesome little Features and such will NOT be on the OTHER Models and which ones might Still be Supported on the OTHER Models by simply an Upgrade (ie: the 8000 comes with the built in Skype Camera but others can have it added on and do the same thing?) (and: Even though the 8000 comes with the Better Remote with Voice Control and such, with the Others "Even if they don't come packaged with THAT Remote" atleast Support All the Features if you were to purchase the Upgraded Remote for them?)
Thank You so much for all your help.
Scott
But what about all other Major NEW and AWESOME FEATURES.
What about Remote, do all of them have same remote as the 8000 which has built in Voice Control? Will Others still Support Voice Control (Like the 8000) even if u had to or could purchase the Same Remote as the 8000 would they support all features?
Do they all have the Motion Control and Voice Control and Face Recognition Features?
Are there any Differences between them in regards to the SMART TV Capabilities and SKYPE Capabilities.
I am not too worried about the Picture Quality / Refresh Rate / Clear Motion Rate All of THESE seem to be pretty CLEAR as to the Differences between one Model to the Next.
BUT, it is NOT so clear as to all the Cool little FEATURES that are NEW in the top of the line 8000 model for 2012 Which of these Awesome little Features and such will NOT be on the OTHER Models and which ones might Still be Supported on the OTHER Models by simply an Upgrade (ie: the 8000 comes with the built in Skype Camera but others can have it added on and do the same thing?) (and: Even though the 8000 comes with the Better Remote with Voice Control and such, with the Others "Even if they don't come packaged with THAT Remote" atleast Support All the Features if you were to purchase the Upgraded Remote for them?)
Thank You so much for all your help.
Scott
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(603)1 year ago
on Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
by
Posted by:
SlimShadySkip
from
Florence, Az
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Scott, just set up my 8000, sound controll and motion controll are only usefull if your using the installed speakers and chanel tuner, if you are like most high end users, connecting to a cable/ satalite/ dish eliminates the option of changing stations, and using an amp for sound eliminatest the usefullness of the tv controlling sound as it wont controll your amp. guess the built in camera for skype is usefull, but havnt set it up as of yet, but dont see any samsung aps am interested in as dont use netflix and doubt will surf via tv when a laptop is more convienent and faster. best of luck choosing, only settled on mine because of open box pricing.
7 months ago
by
Posted by:
Buster
from
Jacksonville. FL
0points
0out of 0found this answer helpful.
answer 2
I would be happy to assist you with this information! Actually, aside from picture quality differences (which I will not go into since this is not what you wanted to know) there are a few feature similarities and differences between the ES8000, ES7500 and ES7100:
1. WiFi- All three of these models will offer the same built-in WiFi
2. Skype- All three of these models will offer the same Skype connectivity
3. Keyboard- All three of these TVs will be compatible with Samsung's Smart Wireless Keyboard (sold separately) and also a generic USB keyboard
4. Web Cam- Only the ES7500 and higher will offer the built in Web Cam, while the ES7100 will require you to purchase the Samsung Web Cam separately
5. Smart Interaction- Although both the ES7500 and ES8000 offer Smart Interaction, the ES7100 will not and thus will not be compatible with the Smart Touch Remote
Aside from that, they all offer the same AllShare features, Smart TV features, and ConnectShare Movie features.
-MrSamsung
1. WiFi- All three of these models will offer the same built-in WiFi
2. Skype- All three of these models will offer the same Skype connectivity
3. Keyboard- All three of these TVs will be compatible with Samsung's Smart Wireless Keyboard (sold separately) and also a generic USB keyboard
4. Web Cam- Only the ES7500 and higher will offer the built in Web Cam, while the ES7100 will require you to purchase the Samsung Web Cam separately
5. Smart Interaction- Although both the ES7500 and ES8000 offer Smart Interaction, the ES7100 will not and thus will not be compatible with the Smart Touch Remote
Aside from that, they all offer the same AllShare features, Smart TV features, and ConnectShare Movie features.
-MrSamsung
1 year ago
by
Posted by:
MrSamsung
from
SamsungHQ
+4points
4out of 4found this answer helpful.
Question
Will the voice control work with a cable box or satelite box
10 months ago
on Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
by
Posted by:
Anonymous
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
No. The voice control only controls the TV functions.
9 months ago
by
Posted by:
CajunTechie
from
Dallas, TX
+1point
1out of 1found this answer helpful.
answer 2
All of the Smart Interaction features available to the UN55ES8000 will only be compatible with the TV's on-board systems and will not allow you to directly control a set top box or other 3rd party device.
-MrSamsung
-MrSamsung
10 months ago
by
Posted by:
MrSamsung
from
SamsungHQ
+2points
2out of 2found this answer helpful.
Question
What is the Voltage of this TV? Auto-volt, 110v or 220v?
Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
1 year ago
on Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
by
Posted by:
Jc
from
California
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
110V
1 year ago
by
Posted by:
AFOne
+1point
1out of 1found this answer helpful.
answer 2
All UN, PN and LN units (North American Units) will only have support for NTSC/ATSC/QAM broadcasting systems and NA power systems. Since the NA TVs will not accept a PAL signal or Non-NA voltages, you will not only need a converter for the broadcast, but also for the power if you would like to use the TV in a PAL country. Unfortunately, I will not be able to recommend a specific converter since Samsung cannot offer support for products we do not manufacture.
-MrSamsung
-MrSamsung
1 year ago
by
Posted by:
MrSamsung
from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question
Viewing distance..
Debating on the 46 or 55 in a apartment with about 12-14 ft from wall to couch. Will the 55 be ok and not hurt ur eyes ??
10 months ago
on Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
by
Posted by:
Jdenham
from
Austin
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Its a convinience issue. if you are comfortable then thats all it matters . i cant think of any reason why it will hurt your eyes
thanks
thanks
9 months ago
by
Posted by:
thirdi
from
richmon,va
+1point
1out of 1found this answer helpful.
answer 2
It's really up to the individual as to which size "is the best".
For movie viewers: We recommend that you sit back as far as you're going to sit in your house from the store's display. Measure the distance, and then see if you can see the whole screen without constantly moving your eyes. The less you move your eyes, the less eye strain you'll experience over long periods of viewing. That's one option.
The other option is the "bigger is better" theory, where your primary goal is to have a huge set, and impress your friends, and allow for everyone in a large room to watch the TV from different areas. This is a good theory, as some people want to do just that. Now, it won't "hurt your eyes" if the screen is actually too big, but you will likely enjoy the overall experience less if you're constantly moving your eyes while watching a show.
We appreciate your interest in Samsung products, and hope this helps give you some insight. The key to long viewing is having a screen that fits your preference.
--Mr.Samsung
For movie viewers: We recommend that you sit back as far as you're going to sit in your house from the store's display. Measure the distance, and then see if you can see the whole screen without constantly moving your eyes. The less you move your eyes, the less eye strain you'll experience over long periods of viewing. That's one option.
The other option is the "bigger is better" theory, where your primary goal is to have a huge set, and impress your friends, and allow for everyone in a large room to watch the TV from different areas. This is a good theory, as some people want to do just that. Now, it won't "hurt your eyes" if the screen is actually too big, but you will likely enjoy the overall experience less if you're constantly moving your eyes while watching a show.
We appreciate your interest in Samsung products, and hope this helps give you some insight. The key to long viewing is having a screen that fits your preference.
--Mr.Samsung
10 months ago
by
Posted by:
MrSamsung
from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question
is the es8000 dual voltage, i want to send it to south africa
9 months ago
on Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
by
Posted by:
Anonymous
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, the unit is free voltage
8 months ago
by
Posted by:
NJGolfer
from
NJ
+1point
1out of 1found this answer helpful.
answer 2
All UN, PN and LN units (North American Units) will only have support for NTSC/ATSC/QAM broadcasting systems and NA power systems. Since the NA TVs will not accept a PAL signal or Non-NA voltages, you will not only need a converter for the broadcast, but also for the power if you would like to use the TV in a PAL country. Unfortunately, I will not be able to recommend a specific converter since Samsung cannot offer support for products we do not manufacture.
-MrSamsung
-MrSamsung
9 months ago
by
Posted by:
MrSamsung
from
SamsungHQ
+1point
1out of 1found this answer helpful.
Question
What's the difference between the samsung ES7100M and the ES7500M?
4 months, 2 weeks ago
on Samsung - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
by
Posted by:
Anonymous
from
Adelaide
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
differences that the 7500 has over the 7100 are... the local dimming, Contrast ratio, Clear Motion Rate, the built-camera, Hand gestures, voice activation, the option of the evolution kit. ( any Home Theater employee should know this only have to ask )
3 months, 2 weeks ago
by
Posted by:
Anonymous
+1point
1out of 1found this answer helpful.
answer 2
There are a few differences between the ES7100 and the ES7500:
1. Dynamic Contrast Ratio: The ES7100 offers 20,000,000:1, while the ES7500 offers 25,000,000:1
2. Clear Motion Rate: The ES7100 offers a CMR of 720, while the ES7500 offers a CMR of 840
3. Other: The ES7500 will also have the following features that are not offered on the ES7100- Built-in Web Cam, Smart Touch Remote, Smart Interactions with Voice and Gesture control
-MrSamsung
1. Dynamic Contrast Ratio: The ES7100 offers 20,000,000:1, while the ES7500 offers 25,000,000:1
2. Clear Motion Rate: The ES7100 offers a CMR of 720, while the ES7500 offers a CMR of 840
3. Other: The ES7500 will also have the following features that are not offered on the ES7100- Built-in Web Cam, Smart Touch Remote, Smart Interactions with Voice and Gesture control
-MrSamsung
4 months, 1 week ago
by
Posted by:
MrSamsung
from
SamsungHQ
+1point
1out of 1found this answer helpful.