Looking for Answers about Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones?

Customer Questions & Answers for
Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones

Listen to your favorite music with the freedom to move around with these Rocketfish™ RF-WHP212 over-the-ear digital headphones that utilize 2.4GHz wireless technology to offer a range up to 98' with quality sound.
Customer Questions & Answers:
62 Questions
 | 
91 Answers
Overall Rating:
4.163 out of 5
4.2
out of
5
(196 Reviews)196

Questions & Answers for Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones

Question

Headphones won't pair to docking station. Could they be pairing to something else?Like my roku?The blue light keeps flashing on the station but solid

Solid blue on headphonesb
1 year, 9 months ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
I have the same problem but the stations blue light is solid and my headphones light stays blinking.. I have tried it every which way possible and no luck. I have also owned other wireless headphones and had no problem pairing. Problem is I cant find the receipt.. Any help would be much appreciated!
1 year, 6 months ago
by
Posted by: 
Jazpaul
 from
Canada
-1point
1out of 3found this answer helpful.
answer 2
I have the same problem and RocketFish product support told me that I probably have a faulty unit and should return it. I also was wondering if there was something else that was preventing the unit from pairing up? I hope someone can post a reason for this soon or mine are going back to Best Buy.
1 year, 9 months ago
by
Posted by: 
goben
 from
IL
-1point
0out of 1found this answer helpful.
Question

How do I connect two headphones to one charging station?

My wife and I bought two of these headphones. We attached one charging station to the TV in the living room and the other to the TV in the den. We charged them both, and they both work with the charger they came with, but we are not able to watch the same TV using both headsets. How do we connect both headphones to one station?
1 year, 3 months ago
by
Posted by: 
aspidernamedspike
 from
Springfield, MO
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Try to pair both of them with one charging station
1 year, 1 month ago
by
Posted by: 
cmuu
 from
New York, NY
0points
0out of 0found this answer helpful.
answer 2
The headset and base are paired to each other at the factory and cannot be paired to other devices. Each headset must be used with its corresponding base.
1 year, 2 months ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

Can I pair either the headset or the base with a differnt bluetooth device?

The headset does become uncomfortable when I'm lying down I would like to switch to a Bluetooth speaker if I can.
1 year, 2 months ago
by
Posted by: 
spocknot
 from
deer park, TX
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
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0out of 0found this question helpful.
2 answers
Answers
answer 1
This uses wifi, not blue tooth, so that wouldn't work with this setup. Unless there is a wifi -> bluetooth converter... which I've never heard of.
1 year, 1 month ago
by
Posted by: 
monkey4rewards
 from
Rockford, IL
0points
0out of 0found this answer helpful.
answer 2
The RF-WHP212 is not a Bluetooth device. The headset and base are paired to each other at the factory and cannot be paired to other devices.
1 year, 2 months ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

Need Parts

The headband for the headset has broken and I was wanting to purchase a replacement part. However, when I look at the BestBuy parts (partstore.com) it shows no results. I assume that is because they don't carry parts for the this product?

Please let me know how to purchase replacement parts.

Thank you for your time and support.
1 year, 2 months ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I would go first to the manufacturer. Most of them have a website. Of course if you bought a maintenance contract, then go to Best Buy.I looked up the website for Rocketfish:
Http://www.rocketfishproducts.com
1 year, 1 month ago
by
Posted by: 
RHSuz
 from
Carthage, Texas
0points
0out of 0found this answer helpful.
answer 2
If the headband is broken, unfortunately, we do not carry a replacement parts. Therefore, I would recommend if you are still within warranty coverage, you may take your item and receipt back to the place of purchase to pursue replacement. Otherwise, you may have to purchase another set.
1 year, 2 months ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

can these headset work on a tv with hdmi connection in use?

my tv has a audio in connection attached to hdmi, but instructions for headset said and audio out is needed on tv. is there an adapter or any other way around this?
1 year, 2 months ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The base for the headphones only accepts rca connections (the old red/white connection). So you will need an audio out on your tv to connect to the base.
1 year, 1 month ago
by
Posted by: 
monkey4rewards
 from
Rockford, IL
0points
0out of 0found this answer helpful.
answer 2
The headset be connected to an audio output from the TV or a connected source device. If you don't have a 3.5mm or RCA audio output on the TV you can try connecting it to an audio output of your Cable/Satellite box to get sound to the headset instead.
1 year, 2 months ago
by
Posted by: 
RocketfishCustomerSupport
-1point
0out of 1found this answer helpful.
Question

compatibility

how can i tell if these or any wireless headphones are compatible with my tv??
1 year, 1 month ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Almost any TV should be compatible. As long as your TV has the RCA inputs (White, Red, and Yellow) audio/video inputs on it, it will work.
1 year ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
answer 2
It will depend on the inputs that the headphones have, and the types of outputs that are on the television. This headphone set is connected by an RCA cable or a 3.5mm standard headphone jack cable so it will work with televisions that have either of those outlets. There are some televisions and headphones that are able to connect to each other via Bluetooth as well.
1 year, 1 month ago
by
Posted by: 
NigelBBY
 from
Best Buy
0points
0out of 0found this answer helpful.
Question

Do these headphones charge via Direct Contact?

10 months ago
by
Posted by: 
MikeH
 from
Suffield, CT
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
When not in use the headphones sit in a base which charges them.
10 months ago
by
Posted by: 
Drew62
 from
Santa cruz CA
0points
0out of 0found this answer helpful.
answer 2
Yes. The headphones set in a docking station and charge from a set of contacts at the bottom of the left ear piece. If they are put in backwards they will not charge and the "charge in progress" light will not come on.
10 months ago
by
Posted by: 
Pseudotech
 from
South Lebanon, OH
0points
0out of 0found this answer helpful.
Question

Does it work on tablet?

I was wondering if these work for iPads? If so how?
9 months ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes. Tablets have bluetooth connectivity. Connect your tablet to the headphones via Bluetooth.
9 months ago
by
Posted by: 
DataWarehouseProgrammer
 from
Tampa, FL
0points
1out of 2found this answer helpful.
answer 2
Yes they does work with the ipad, i currently own an ipad, ipod and iphone 5S. And I am also able to make calls using the mic also.
9 months ago
by
Posted by: 
Douksmanie
 from
Minneapolis
+1point
1out of 1found this answer helpful.
Question

Override speakers on stereo system?

When I use these on a receiver for a stereo system will it override the speakers? What I mean is will the speakers go mute and you can only hear sound if you are wearing the headphones?
10 months ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No it will not.
9 months ago
by
Posted by: 
FireMan1967
 from
Velarde, NM
0points
0out of 0found this answer helpful.
answer 2
It depends on the stereo system, not the headphones. Most stereo systems will output sound to either the speakers or the headphones, not both. If you have a pair of other headphones handy plug them into your stereo and see what it does.
9 months ago
by
Posted by: 
jkatz419
 from
Burbank, CA
0points
0out of 0found this answer helpful.
Question

What to use for 6 pairs of wireless headphones--infrared? RF? Blu tooth? What will work best?

can six pairs of these be used in the same room listening to different audio sources or TV's?
would that cause major interference? I need 6 pairs to work simultaneously off of 6 different TV's. Would this work or is infrared or blu tooth headphones a better answer?
9 months ago
by
Posted by: 
untypical setup
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Blu tooth will probably give you the least interference, but RF should work as well.
9 months ago
by
Posted by: 
GSMike
 from
Florida
0points
0out of 0found this answer helpful.
answer 2
we used three so far and had absolutely no problems at all.
9 months ago
by
Posted by: 
wrights3
 from
Baltimore, md
0points
0out of 0found this answer helpful.
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