Looking for Answers about Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones?

Customer Questions & Answers for
Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones

Listen to your favorite music with the freedom to move around with these Rocketfish™ RF-WHP212 over-the-ear digital headphones that utilize 2.4GHz wireless technology to offer a range up to 98' with quality sound.
Customer Questions & Answers:
62 Questions
 | 
91 Answers
Overall Rating:
4.163 out of 5
4.2
out of
5
(196 Reviews)196

Questions & Answers for Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones

Question

Will my tv sound turn off when I plug the docking station in?

1 year, 6 months ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
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2 answers
Answers
answer 1
TV volume on my set is independent of headphone volume settings. But this may not be the case for all TV audio outputs. :{
11 months ago
by
Posted by: 
McCaptain
 from
New Jersey
0points
0out of 0found this answer helpful.
answer 2
The TV sound does not turn off nor does it control the volume to the headset. Assuming that you are connecting the headset base to the source (TV or stereo) using audio cables (which are provided).
1 year, 3 months ago
by
Posted by: 
JackStratocaster
 from
chicago,il
0points
0out of 0found this answer helpful.
Question

question about rocketfish rf-whp212

is it really wireless no need to hook up to tv
1 year, 5 months ago
by
Posted by: 
stacey
 from
colorado
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
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2 answers
Answers
answer 1
A black box: charger, storage stand, & transmitter does get plugged into the audio output from your chosen source, in my case a TV. From there the headphones are wireless
11 months ago
by
Posted by: 
McCaptain
 from
New Jersey
0points
0out of 0found this answer helpful.
answer 2
The headset base must be connected to the TV or stereo amplifier using the provided (or purchased) Left/Right audio cables (RCA jacks). The headset itself is wireless, but the base it is paired to must be connected to the source (TV or stereo) using audio cables.
1 year, 3 months ago
by
Posted by: 
JackStratocaster
 from
chicago,il
0points
0out of 0found this answer helpful.
Question

audio from both TV and headphones possible at once?

We got a pair for my hard of hearing uncle So the rest of the apartment doesn't have to listen to a loud tv. Most of the time more than one of us are watching. Headphone Jack seems to cut TVs speaker audio. Is there any way to have dual audio?
1 year, 5 months ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
I do this with my computer, where I have both the headphones and the speakers running at the same time. I can turn the speakers on and off as needed, but never have to mess with plugs. You just need to buy a splitter, to turn your one headphone jack into two. They are only a couple bucks.
1 year, 3 months ago
by
Posted by: 
Andrew
 from
Baltimore
+1point
1out of 1found this answer helpful.
answer 2
Plug them into the cable box instead of the TV
1 year, 3 months ago
by
Posted by: 
indbones
 from
Fishers, Indiana
0points
1out of 2found this answer helpful.
Question

How do you use 2 sets at one time without interference?

I am trying to use two sets (RF-WHP212-A) side by side but they appear to be interfering with each other. Either works fine if the other is off. Connect is somewhat broken when both are on.
1 year, 3 months ago
by
Posted by: 
Bill
 from
Galloway, Oh
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
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2 answers
Answers
answer 1
I was told by best buy that two sets must be purchased and would work fine. if yours do not I would bring them back
1 year ago
by
Posted by: 
markg599
 from
meriden ct
0points
0out of 0found this answer helpful.
answer 2
Follow the "Sound Interference" troubleshooting tips found in the user manual: http://www.rocketfishproducts.com/products/home-theater/RF-WHP212.html.
1 year ago
by
Posted by: 
RocketfishCustomerSupport
-2points
0out of 2found this answer helpful.
Question

Can I use my iPod with this product ?

1 year, 1 month ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
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2 answers
Answers
answer 1
Yes, it comes with a standard 1/8 inch headphone jack. You'll just want to connect the base to the ipod using this and you're good to go!
1 year ago
by
Posted by: 
monkey4rewards
 from
Rockford, IL
+1point
1out of 1found this answer helpful.
answer 2
Yes, that is what my husband use it with.
1 year, 1 month ago
by
Posted by: 
ttoy
 from
Houston, TX
0points
0out of 0found this answer helpful.
Question

How do I connect two headphones to one charging station?

My wife and I bought two of these headphones. We attached one charging station to the TV in the living room and the other to the TV in the den. We charged them both, and they both work with the charger they came with, but we are not able to watch the same TV using both headsets. How do we connect both headphones to one station?
1 year, 1 month ago
by
Posted by: 
aspidernamedspike
 from
Springfield, MO
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Try to pair both of them with one charging station
1 year ago
by
Posted by: 
cmuu
 from
New York, NY
0points
0out of 0found this answer helpful.
answer 2
The headset and base are paired to each other at the factory and cannot be paired to other devices. Each headset must be used with its corresponding base.
1 year ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

Can I pair either the headset or the base with a differnt bluetooth device?

The headset does become uncomfortable when I'm lying down I would like to switch to a Bluetooth speaker if I can.
1 year ago
by
Posted by: 
spocknot
 from
deer park, TX
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
This uses wifi, not blue tooth, so that wouldn't work with this setup. Unless there is a wifi -> bluetooth converter... which I've never heard of.
1 year ago
by
Posted by: 
monkey4rewards
 from
Rockford, IL
0points
0out of 0found this answer helpful.
answer 2
The RF-WHP212 is not a Bluetooth device. The headset and base are paired to each other at the factory and cannot be paired to other devices.
1 year ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

Need Parts

The headband for the headset has broken and I was wanting to purchase a replacement part. However, when I look at the BestBuy parts (partstore.com) it shows no results. I assume that is because they don't carry parts for the this product?

Please let me know how to purchase replacement parts.

Thank you for your time and support.
1 year ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I would go first to the manufacturer. Most of them have a website. Of course if you bought a maintenance contract, then go to Best Buy.I looked up the website for Rocketfish:
Http://www.rocketfishproducts.com
1 year ago
by
Posted by: 
RHSuz
 from
Carthage, Texas
0points
0out of 0found this answer helpful.
answer 2
If the headband is broken, unfortunately, we do not carry a replacement parts. Therefore, I would recommend if you are still within warranty coverage, you may take your item and receipt back to the place of purchase to pursue replacement. Otherwise, you may have to purchase another set.
1 year ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

can these headset work on a tv with hdmi connection in use?

my tv has a audio in connection attached to hdmi, but instructions for headset said and audio out is needed on tv. is there an adapter or any other way around this?
1 year ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The base for the headphones only accepts rca connections (the old red/white connection). So you will need an audio out on your tv to connect to the base.
1 year ago
by
Posted by: 
monkey4rewards
 from
Rockford, IL
0points
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answer 2
The headset be connected to an audio output from the TV or a connected source device. If you don't have a 3.5mm or RCA audio output on the TV you can try connecting it to an audio output of your Cable/Satellite box to get sound to the headset instead.
1 year ago
by
Posted by: 
RocketfishCustomerSupport
-1point
0out of 1found this answer helpful.
Question

compatibility

how can i tell if these or any wireless headphones are compatible with my tv??
11 months ago
by
Posted by: 
Anonymous
on Rocketfish - Over-the-Ear 2.4GHz Digital Wireless Stereo Headphones
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Almost any TV should be compatible. As long as your TV has the RCA inputs (White, Red, and Yellow) audio/video inputs on it, it will work.
11 months ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
answer 2
It will depend on the inputs that the headphones have, and the types of outputs that are on the television. This headphone set is connected by an RCA cable or a 3.5mm standard headphone jack cable so it will work with televisions that have either of those outlets. There are some televisions and headphones that are able to connect to each other via Bluetooth as well.
11 months ago
by
Posted by: 
NigelBBY
 from
Best Buy
0points
0out of 0found this answer helpful.
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