Looking for Answers about GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer - White?

Customer Questions & Answers for
GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer - White

Efficiently clean your laundry with this GE 3.9 cu. ft. top-loading washer that features 16 wash cycles to accommodate a variety of fabrics and a HydroWave quiet agitator that delivers dual-wash action for gentle operation.
Customer Questions & Answers:
7 Questions
 | 
16 Answers
Overall Rating:
4.163 out of 5
4.2
out of
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Questions & Answers for GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer - White

Question

Does this washer require he laundry detergent?

I'm wondering if this washer requires high efficiency laundry detergent.
6 months ago
by
Posted by: 
Pete
 from
South Portland ME
on GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer - White
+1point
1out of 1found this question helpful.
3 answers
Answers
answer 1
No. Regular detergent
3 months, 1 week ago
by
Posted by: 
Horn1chris
 from
Austin, TX
0points
0out of 0found this answer helpful.
answer 2
Yes.
6 months ago
by
Posted by: 
CindyCRC
 from
Hampton, VA
+1point
1out of 1found this answer helpful.
answer 3
Hello Pete,
This is Joyce from GE. Tide HE has been optimized to work best in the low water levels of HE washers like the GE Profile™ Series Harmony. It is recommended but not required.

Liquid or powder HE or High Efficiency detergent deliver superior cleaning performance while saving water and energy. HE detergents are specially formulated for high efficiency washers (such as GE Profile™ Series Harmony) to provide excellent whitening, stain removal and clothes care.

A low-sudsing formula will allow you to use a full scoop of detergent to get your clothes clean without creating suds you don’t need.

Thanks so much for checking with us. Have a good day!
6 months ago
by
Posted by: 
GE_Answers
-3points
0out of 3found this answer helpful.
Question

Is the tub and drum stainless steel? It says so but one reviewer said it was plastic.

4 months, 3 weeks ago
by
Posted by: 
pt
 from
Az
on GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer - White
+2points
2out of 2found this question helpful.
3 answers
Answers
answer 1
Stainless steel
3 months, 1 week ago
by
Posted by: 
Horn1chris
 from
Austin, TX
0points
0out of 0found this answer helpful.
answer 2
They ARE stainless steel.
4 months, 2 weeks ago
by
Posted by: 
mkfisher1
 from
Tennessee
+1point
1out of 1found this answer helpful.
answer 3
Hello PT - this is Nancy at GE and I am happy to help you.

Yes, this washer has a stainless steel wash basket.

I hope this helps! Thank you for contacting GE!
4 months, 3 weeks ago
by
Posted by: 
GE_Answers
+1point
1out of 1found this answer helpful.
Question

Wash Cycle Time

Is there any place that lists the total washing time for each of the cycles?
7 months ago
by
Posted by: 
Anonymous
 from
Longwood, FL
on GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer - White
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0out of 0found this question helpful.
3 answers
Answers
answer 1
About 40 for quick wash, and 50 for the other cycles. Longer if you rinse twice, and auto soak...like 55min
3 months, 1 week ago
by
Posted by: 
Horn1chris
 from
Austin, TX
0points
0out of 0found this answer helpful.
answer 2
average time is 30-45 mins depending on the size of the load.
7 months ago
by
Posted by: 
thelaundrypro
 from
ocala, florida
0points
0out of 0found this answer helpful.
answer 3
Hi-this is Sue from GE. I am happy to assist you.

I have provided the approximate wash cycle times below. The actual times could be several minutes more or less. These times do not include any additional options or
fill times.

Whites Heavy: 50
Permanent Press Regular:46
Colors Regular:47
Speed Wash:33
Delicates:40
Handwash:43
Jeans:52
Towels/Sheets: 58
Quick Rinse:18
Drain&Spin:6

Thanks for checking with us.
7 months ago
by
Posted by: 
GE_Answers
+2points
2out of 2found this answer helpful.
Question

WATER LEVELS

my mother just bought this machine and she is not statisfied with the water not covering up the clothes in the machine what is wrong with it?
7 months ago
by
Posted by: 
Anonymous
on GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer - White
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0out of 0found this question helpful.
2 answers
Answers
answer 1
It is true that the water will not cover the clothes on the precise fill setting so if you don't like that set the water level higher on the selector and put in less clothes. I experimented with various methods because of the water level and determined that if I pretreated everything for spots,added a bit of clorox 2 and put in less clothes that setting will clean everything and save me money.
7 months ago
by
Posted by: 
luckyintc
 from
Traverse City,MI
0points
0out of 0found this answer helpful.
answer 2
Hi-this is Sue from GE. I am happy to assist you.

Model GTWN4250DWS ENERGY STAR® qualified; therefore, it meets or exceeds federal guidelines for energy efficiency and provides year-round energy and money savings. This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal. It features PreciseFill with the option of 5 water level selections. PreciseFill will automatically measure the load size and add just the right amount of water for the load. Or, you can manually choose from one of the 5 water level settings, Small, Medium, Large, Extra Large, or Super.

Thanks for checking with us!
7 months ago
by
Posted by: 
GE_Answers
+2points
2out of 2found this answer helpful.
Question

Fill takes to long

Any reason why the fill takes so long before it starts to wash, also it fills and then it starts flashing and I have to hit the start button again to start the wash.
5 months, 3 weeks ago
by
Posted by: 
Anonymous
on GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer - White
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Did you call a technician? My washer does not have any of these problems, sounds like something is wrong.
5 months ago
by
Posted by: 
Janiewany
 from
Canton, Oh
+1point
1out of 1found this answer helpful.
answer 2
Hi-this is Sue from GE. I am happy to address the concerns with your washer.

Slow fill can result when the water pressure is too low. To check your water pressure, contact your water company. Try using the washer when no other water sources in the home are being used. If the washer is in the fill mode too long, it will stop. That is most likely why the light flashes and you have to hit the start button again to start the wash. Slow fill can also result from stopped up screens in the washer water valve. To check your screens:
Unplug the washer from the wall outlet.
Turn off the water at inlet faucets.
Pull the washer away from the wall to allow enough room to get behind.
Locate the hose connections on your washer, take a pair of slip-joint pliers and turn the metal hose connections counter clockwise to remove.
Allow the hoses to hang into a bucket to catch water. Inside the fitting on the washer are the screens.
Clean the screens.
Metal screens need to be gently pried out with a small pocket screwdriver.
Plastic screens can be pulled using a pair of long nosed pliers.
In some instances, you may have to replace the screens, re-attach the hoses, turn the water on and check for leaks.
Plug the washer into wall outlet. Slide the washer back into place.

The washer will not start to fill with lid open on Auto Load sensing settings. If the electronics need to be reset, unplug the washer, wait 2 minutes, plug back in and press START.

If the above suggestions do not correct the situations, service may be required. You can contact GE Consumer Service at 1-800-432-2737.

I hope this is helpful. Thanks for checking with us!
5 months, 3 weeks ago
by
Posted by: 
GE_Answers
+2points
2out of 2found this answer helpful.
Question

How loud is this washing machine?

How loud is this washing machine? Is there a decibel specification? Thank you.
2 months, 3 weeks ago
by
Posted by: 
qguy
 from
California
on GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer - White
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0out of 0found this question helpful.
2 answers
Answers
answer 1
mine is very quiet.
3 weeks, 4 days ago
by
Posted by: 
brynnann
 from
lincoln mt
0points
0out of 0found this answer helpful.
answer 2
Hello Qguy - this is Nancy at GE and I am happy to help you.

GE does not have a decibel rating on our washing machines. This washer uses the HydroWave wash, which is a very quiet agitator wash system. Sounds you may hear include a metallic clicking when the shifter mechanism is engaging or disengaging, back and forth swoosh during agitation, water flow changes during the fill, and humming or gurgling when the water drain pump is running,

I hope this helps! Thanks for checking with us!
2 months, 3 weeks ago
by
Posted by: 
GE_Answers
+1point
1out of 1found this answer helpful.
Question

why is this washer loud during spin cycle?

1 month, 1 week ago
by
Posted by: 
Anonymous
on GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer - White
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello- This is Lisa from GE. I am happy to assist you. Make sure your shipping rod has not been left in. Also moving the washer without the rod in place or the washer not being leveled properly will cause noise issues. You may hear the following normal noises during the spin cycle:

Sucking/Slurping/Gurgling
These noises during the drain and early in the spin cycle are caused by the pump extracting water from the clothes.
The noise will diminish toward the end of the spin once the pump has removed all the water from the clothes.

Swishing/Swooshing/Roaring/Train
These noises are caused by the water and/or suds being trapped between the basket and the tub during the spin cycle.
These noises should go away as the pump eliminates all the remaining water and/or suds.
If your noise is excessive, feel free to contact GE Factory Service at 800.432.2737. I hope this helps. Thanks for checking!
1 month, 1 week ago
by
Posted by: 
GE_Answers
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