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Customer Questions & Answers for
Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail

Seagate Backup Plus, easy backup for your digital life on your computer and the cloud The Seagate® Backup Plus desktop drive simplifies backup for consumers who want to protect their entire digital life locally, in the cloud or from social networks. Via the Seagate Dashboard, use the Protect function to set up a one-click plan or customize your scheduled local backup. Keep multiple copies of your files in case disaster strikes. With the Save feature, user-generated content can be backed up from your favorite social networks. Many people now use their smartphones to capture priceless moments. While these devices are handy and readily available, storage is not their strong suit. Capture a memory, post it on a social networking site and let the Seagate Dashboard automatically back up any content posted. Even if the file gets accidentally deleted from the device, another copy can be waiting.
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76 Answers
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Questions & Answers for Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail

Question

How Can i use the thunderbolt cable to connect with my mac?

the thunderbolt cable obviously fits on the macbook but do you need to buy a separate adapter for the other side of the cable where it connects to the external hard drive ?
 
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2 months ago
by
Posted by: 
Anonymous
on Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail
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2 answers
Answers
answer 1
Yes
1 month, 1 week ago
by
Posted by: 
Mando773
 from
Chicago, IL
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answer 2
Unfortunately yes, you do require a separate adapter. Even more unfortunate, is the cost. Seagate does offer the adapter you are looking for, but it is roughly $150 just for the adapter, which does not come with a cable so you would need to buy the cable as well if you do not have one. Search for Seagate Thunderbolt Adapter, they sell it right here at Best Buy.
1 month, 2 weeks ago
by
Posted by: 
bkFlorida
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Question

How many rpms does the 3T Backup Plus work?

5500rpm or 7200rpm?? We would like to use it as a regular hard disk for MAC (not only for Backup), so we would need to buy the thunderbolt cable. But also we would like to know the speed of the hard disk itself (revolutions per minute) not only the spped of transfer due to the ports. Thanks
2 months, 2 weeks ago
by
Posted by: 
kalmsis
 from
NY
on Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail
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3 answers
Answers
answer 1
7200
1 month, 1 week ago
by
Posted by: 
Mando773
 from
Chicago, IL
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answer 2
7200 rpm.
1 month, 1 week ago
by
Posted by: 
Mando773
 from
Chicago, IL
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answer 3
Im pretty sure its 5400rpm. You should be able to use right out of the box using the provided base and usb 3.0 cable. I also will swap it on and off my thunderbolt adapter when im moving a lot of large files. Speed is a little faster using thunderbolt. Problem is that the drive can only handle so much transfer speed and thunderbolt is much faster. So youre not going to get TB speeds simply by using an adapter.
2 months, 1 week ago
by
Posted by: 
KenCL
 from
Fenton MO
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Question

I use photoshop on both mac and pc to edit photos... thus I am interested in Mac os.X and Win utilization without formatting ! Possible?

2 months, 2 weeks ago
by
Posted by: 
Anonymous
on Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail
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2 answers
Answers
answer 1
Yes!
#CelebrityStatus.US
2 months ago
by
Posted by: 
CelebrityStatus
 from
Chicago
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answer 2
Not recently. Most (if not all) external drives are auto formatted with NTFS or a Mac base that only allows one to read/write while the other is read only. Older drives were formatted using the classic FAT 32 system which allowed both Mac and PC OS's to communicate, however, the FAT 32 system does not recognize files over 4GB and won't allow them to be copied to the drive.

I personally haven't looked too far into being able to access the HD from both OSs, if there is something I've needed to back up I throw it on a flash drive and put it on the other computer that has access to the external drive, but that could obviously get irritating after a while.

So long story short, sadly no, these Seagate drives do not support both OSs at the same time.
2 months, 1 week ago
by
Posted by: 
alaskatechgirl
 from
Alaska
+1point
1out of 1found this answer helpful.
Question

Will the backup software backup another external

Will I be able to use this drive and it's software to clone/backup another external drive that I have?
3 months, 2 weeks ago
by
Posted by: 
Greygoose
on Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail
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4 answers
Answers
answer 1
I did a standard Windows back up as well as allowed internal sftwr that comes w/ drive to do its version of a back up. Views files just as if internal HDD.as long as you can see the drives in OS it's fair game & should work w/ no issues.
2 months, 2 weeks ago
by
Posted by: 
LegitPreacher
 from
NC,NC
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answer 2
Yes. Backing up is a good idea; I had just backed up to this drive from an older one, then accidentally dropped the old one while using it. CRASH. Good thing I had just backed up.
2 months, 2 weeks ago
by
Posted by: 
hmt3
 from
San Antonio, TX
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answer 3
I transferred the data from my Toshiba 750G USB2 Portable external hard-drive onto the Seagate straight to each other via my laptop with no problems. The documents were still readable from the Seagate. If you're asking if the Seagate would continuously back up your computer/lap-top and another external hard-drive simultaneously is out of my league!!!
3 months, 2 weeks ago
by
Posted by: 
Waaat
 from
StLouis, MO
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answer 4
Use Seagate Disk Wizard(free download) to save an image of your hard drive. You can always retrieve any files you need from the image file. Great for recovering from a hard drive crash or a hijack of your files from malware.
3 months, 2 weeks ago
by
Posted by: 
rspend
 from
Newport News, Va
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Question

Can I keep and use my new External 3TB Seagate Hard Drive on its SIDE?

I just bought and HP 17.3 laptop at Best Buy and also an External 3TB Seagate drive to backup all files to it; I keep and use both on a small laptop stand on wheels.
My question is: Can I lay the Seagate on ITS SIDE and leave it this way? I worry it will fall! Thanks!!! D.
3 months, 4 weeks ago
by
Posted by: 
Daniela
 from
Virginia
on Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail
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5 answers
Answers
answer 1
Of course it's designed to stand tall but, there are no moving parts inside (that I can detect anyways) so laying on side shouldn't be a real issue. Most important thing to look out for as w/ all electronics is you don't cover vents & cause to over heat... Will shorten life dramatically.
2 months, 2 weeks ago
by
Posted by: 
LegitPreacher
 from
NC,NC
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answer 2
Yes you can. It should not tip over or fall unless it is hit in any way.
3 months, 3 weeks ago
by
Posted by: 
BigMike0362
 from
Arlington, MA
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answer 3
I would not recommend it
3 months, 3 weeks ago
by
Posted by: 
Rome775
 from
NEW YORK, NY
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answer 4
yes no problem, it has the vent holes on top...
3 months, 3 weeks ago
by
Posted by: 
Search
 from
Portland, OR
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answer 5
Yes, you can position the drive however is convenient for you. The only thing to be conscious of is the vent area of the drive. You will see some holes or a vent where heat is forced out by the fan, just make sure that isn't covered.
3 months, 3 weeks ago
by
Posted by: 
tolegittwoquit
 from
Orlando, FL
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Question

How many vidoes can be saved on this devise

I am wanting to purchase an external hard drive to save digit copies of movies. But before I purchase one I am curious on how many hours this unit will hold.
4 months, 4 weeks ago
by
Posted by: 
Anonymous
on Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail
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5 answers
Answers
answer 1
It 3TB which is huge so generic answer is a whole lot... But of course depends on size of video files.
2 months, 2 weeks ago
by
Posted by: 
LegitPreacher
 from
NC,NC
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answer 2
It's not so much a question of how many hours the drive will hold; it's what format you use to keep video files. Some codecs use less space than others. However, I've put about 40 iTunes films on a drive and it takes up about 100GB (1/10th of a 1TB drive). Hope that helps.
2 months, 2 weeks ago
by
Posted by: 
hmt3
 from
San Antonio, TX
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answer 3
I have digital copies of movies that come with DVDs and at around 2GB each (some could be larger), it will hold at least 1,000. So figure between 500 to 1000 dependent upon each files size.
3 months, 2 weeks ago
by
Posted by: 
TheReaper46
 from
Philadelphia,PA
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answer 4
I currently use this drive to srore the countless hours I have invested in recording videos and performances at concerts and events. Trust me that this device will do the trick. this will give you ultimate storage capacity for the best price. I also have over 100 3D movies stored
3 months, 3 weeks ago
by
Posted by: 
Rome775
 from
NEW YORK, NY
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answer 5
Seagate 1, 2 or 3 TB drive. You have room for everything and more. Especially film. Maybe 2 1TB if you want to double up your files just in case!!!
4 months, 3 weeks ago
by
Posted by: 
RichSunni
 from
La
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Question

Can i down load my pc games to this hard drive

4 months, 4 weeks ago
by
Posted by: 
Anonymous
on Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail
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3 answers
Answers
answer 1
It functions just like an internal HDD, as long as you can see it u can save it.
2 months, 2 weeks ago
by
Posted by: 
LegitPreacher
 from
NC,NC
0points
0out of 0found this answer helpful.
answer 2
Yes you can load pc games to this portable hard drive.
3 months, 3 weeks ago
by
Posted by: 
BigMike0362
 from
Arlington, MA
0points
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answer 3
As long as your PC recognizes the hard drive and you've done the proper steps like setting up a separate folder for the games to be saved on for the hard drive, you'll be fine!
4 months, 1 week ago
by
Posted by: 
DTJ02
0points
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Question

iPhone 5 pictures?

Can I download pictures from my iPhone 5 directly to the Seagate Hard Drive?
6 months ago
by
Posted by: 
Anonymous
on Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail
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3 answers
Answers
answer 1
You will need a separate computer to transfer your pictures
4 months, 3 weeks ago
by
Posted by: 
Anonymous
 from
Gresham
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answer 2
Pictures from your iPhone have to be downloaded through a computer, but can then be stored on this drive.
6 months ago
by
Posted by: 
Nemlu
 from
Vancouver, WA
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0out of 0found this answer helpful.
answer 3
No, you would need to connect the hard drive to a compatible device and move your pictures from that device after uploading them off of the iPhone 5.
6 months ago
by
Posted by: 
NigelBBY
 from
Best Buy
0points
0out of 0found this answer helpful.
Question

can i plug this into my seagate goflex nas drive?

i have a seagate go flex 3 tb drive with a usb port on it. i would like to add this hdd into it as duplicate backup in case of hdd failure. will this work? is there anything special id need to do to get them to communicate?
10 months ago
by
Posted by: 
Anonymous
on Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail
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2 answers
Answers
answer 1
You're wanting to back up your Go Flex to this HDD? So a backup of a backup? You will most likely need to use your PC to do so, and just select everything on the drive, click and drag from Go Flex to Backup Plus. Unless you find some freeware hdd cloning software. My opinion, data will only transfer so fast, so regardless of how you copy, it'll only copy as fast as your USB ports...
So, no, nothing special to make them communicate, just a computer, and plug both in at once.
5 months, 2 weeks ago
by
Posted by: 
EXboxNick
 from
Kankakee IL
0points
0out of 0found this answer helpful.
answer 2
It should work to plug this drive into the GoFlex's USB port, but check the GoFlex documentation to be sure that it accepts an NTFS-formatted 3 TB USB drive. You'll need to connect the Backup Plus drive using the special USB cable that comes with it.
5 months, 3 weeks ago
by
Posted by: 
Fuzzzface
 from
Silicon Valley, CA
0points
0out of 0found this answer helpful.
Question

can you back up a windows pc AND an ipad to this same external drive

We have both a windows pc and an iPad. Can both be backed up to this external hard drive? Should we copy the iPad data first to the pc using iTunes and next put it in a "folder" on the external hard drive?

What happens if we ever need to pull of the external drive back to the iPad? Have to use iTunes again?
1 year, 1 month ago
by
Posted by: 
sandys
 from
MI
on Seagate - Backup Plus 3 TB 3.5" External Hard Drive - Retail
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3 answers
Answers
answer 1
I have mine installed on a windows PC and was able to copy files from my macbook over the network to the drive.
7 months ago
by
Posted by: 
techBroke
 from
ky
0points
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answer 2
There is not any way to connect the iPad to the Hard drive. However, you are correct in connecting the iPad to the computer, and through iTunes, you can click "back up" and it saves that file on the computer. So if you back up your entire PC to the hard drive, you should be fine. If anything ever happens to the iPad, then you could retrieve the information from the PC, but you will need a PC to "Restore from backup." There are other options to back up your iPad. You can use iCloud, which is free from Apple, and is, honestly, the best way. go to apple.com/icloud for more information. The Last thing i'll say is that when you backup your iPad to iTunes, the backup information is stored in a folder, almost hidden, from you. Depending on which version of windows you are using, here is a list of where you can find the file, and restore the information, if need be.
Windows XP
C:\Documents and Settings\[username]\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista
C:\Users\[username]\AppData\Roaming\MobileSync\Backup\
Windows 7
C:\Users\[username]\AppData\Roaming\Apple Computer\MobileSync\Backup\

HOPE THIS HELPS!
(P.S. Buy a Mac, You'll be much happier)
8 months ago
by
Posted by: 
mcbreezy1
 from
Atlanta, GA
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answer 3
Yes, you have to use iTunes for getting data from/to the iPad. iTunes automatically backs up any iOS device you connect to it. However, iTunes does not let you select a drive for the backup archive file. Fortunately you can find the backup file yourself and copy it over to the external drive: http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US

You can use the drive for both the PC and iPad.
1 year ago
by
Posted by: 
Gabe
 from
CA
0points
0out of 0found this answer helpful.
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