Looking for Answers about Rocketfish - Bluetooth Music Receiver?

Customer Questions & Answers for
Rocketfish - Bluetooth Music Receiver

Easily listen to music stored on your Apple® iPhone®, iPad® or other Bluetooth-enabled device through your home audio equipment, with this Rocketfish™ music receiver that features Bluetooth technology for wireless streaming up to 33'.
Customer Questions & Answers:
50 Questions
 | 
83 Answers
Overall Rating:
4.011 out of 5
4
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Questions & Answers for Rocketfish - Bluetooth Music Receiver

Question

can this device be used to plug into a cars mp3 jack also how is the receiver powered

4 weeks, 1 day ago
by
Posted by: 
Anonymous
 from
anchorage
on Rocketfish - Bluetooth Music Receiver
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0out of 0found this question helpful.
2 answers
Answers
answer 1
Cannot be connected to auto. Device plugs into standard electrical outlet.
2 weeks, 5 days ago
by
Posted by: 
SnapperJack
 from
Monroe, NC
0points
0out of 0found this answer helpful.
answer 2
This unit is designed to run off of 110v power supply. It would not be a viable installation in a vehicle.
4 weeks ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

Pair an RF-RBUSB and rf-btr212 receiver

I would like to pair these units with each other but have had no success. I have successfully turned on the rf-rbusb and started the pairing process, yet the rf-btr212 never acknowledges the sender. I do have the sender set up with audio input and hub status enabled.
1 year, 11 months ago
by
Posted by: 
Ron
 from
Highlands Ranch
on Rocketfish - Bluetooth Music Receiver
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
RF-RBUSB (and all other Rocketboost products from Rocketfish) transmit on a proprietary 2.4GHz frequency - not Bluetooth. These products are intended to offer different wireless audio solutions, depending on your needs/preferences, but are not intended to work together.
1 year, 10 months ago
by
Posted by: 
Anonymous
-1point
0out of 1found this answer helpful.
Question

What version of apt-X technology is supported with this device?

From my research there is standard apt-X, Enhanced apt-X, apt-X Live and apt-x Lossless. What versions does this device support?

If I were to stream a 320 kbps MP3 from my Bluetooth 4.0 enabled phone what would this device translate the signal to?

Can this device play a 5.1 through the appropriate apt-X version?
1 year, 10 months ago
by
Posted by: 
Anonymous
on Rocketfish - Bluetooth Music Receiver
+8points
8out of 8found this question helpful.
1 answer
Answers
answer 1
I would recommend that you post your situation on our Rocketfish Community Forums: http://community.rocketfishproducts..., so that we can research your issue further and reply accordingly.
1 year, 10 months ago
by
Posted by: 
JustinRF
-9points
1out of 11found this answer helpful.
Question

How can I get my computer to see the device?

I was able to connect with my smartphone, but I cannot get my computer to even see the device, why not?
1 year, 9 months ago
by
Posted by: 
Tej
 from
New Jersey
on Rocketfish - Bluetooth Music Receiver
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Tej, try turning off the phone's bluetooth so that the phone disconnects from the Music Receiver. When the unit's blue light is flashing again (indicating that it is no longer connected to anything), try searching for it using your computer's bluetooth radio.
1 year, 9 months ago
by
Posted by: 
ETCMSSJoe
 from
New Hampshire
-2points
0out of 2found this answer helpful.
Question

How can I get my computer to see the device? I have disconnected/unpaired other devices.

I asked this question earlier and should have clarified. I have the device properly hooked up to my stereo and have good results using my smartphone.

However, I can not get my computer to recognize the device. I am only trying to connect the computer AFTER I turn off and disconnect my other devices.

Trayce
1 year, 9 months ago
by
Posted by: 
Tej
 from
New Jersey
on Rocketfish - Bluetooth Music Receiver
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
1. Make sure that a compatible Bluetooth device (like a music player or phone) is turned on and within 33 feet (10 meters) of your Bluetooth Music Receiver.

2. Turn on your Bluetooth Music Receiver by plugging in the AC/DC adapter. The LED indicator blinks on and off slowly. Your Bluetooth Music Receiver is in pairing mode.

3 Go to the Bluetooth manager by doing the following:

4. On the Bluetooth device, select Music Receiver in the list of found devices.

5. On the Bluetooth device, enter 0000 as the PIN, if prompted. The LED indicator lights blue on the Bluetooth Music Receiver.

6. If you are pairing with a computer, make sure that your Bluetooth Music Receiver is selected as the computer’s default playback device. See the computer’s documentation for instructions.
11 months ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

How to adjust settings- iMac and BT Receiver make popping noise.

Sometimes I get popping noises that cut in and out with some or most music. Can I make any adjustments to work this out?

w
1 year, 9 months ago
by
Posted by: 
Wilgore
on Rocketfish - Bluetooth Music Receiver
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If your device is making popping noises, I would first determine whether it is coming out of the receiver or the iMac. Then once you determine where it's coming from, I would seek repair/replacement options.
11 months ago
by
Posted by: 
RocketfishCustomerSupport
-1point
0out of 1found this answer helpful.
Question

do you have a 12v option for this device? Like for car.

Instead of AC/DC transformer, how about just a straight up 12v DC version?
1 year, 8 months ago
by
Posted by: 
Chad
 from
Dallas
on Rocketfish - Bluetooth Music Receiver
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I would welcome you to look through our products available in-store or online at http://www.bestbuy.com/ for alternative options.
1 year ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

Compatability with a Motorola EX24G TracFone

My Motorola EX124G Will pair with my Honda Entertainment System or phone calls and with Mt Panasonic 2Cell phone system. But I cannot get the phone to pair with my Music Receiver to listen to MP3 songs stored on the phone. My IPod Touch does connect and play well. Is there anything I can do to pair my phone and my Rocketfish Music Receiver?
1 year, 8 months ago
by
Posted by: 
Bob
 from
Home
on Rocketfish - Bluetooth Music Receiver
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
1 Make sure that a compatible Bluetooth device (like a music player or phone) is turned on and within 33 feet (10 meters) of your Bluetooth Music Receiver.

2 Turn on your Bluetooth Music Receiver by plugging in the AC/DC adapter. The LED indicator blinks on and off slowly. Your Bluetooth Music Receiver is in pairing mode.

3 Go to the Bluetooth manager by doing the following:

For iPad/iPhone/iPod touch:

i. From your iPad/iPhone/iPod touch home page, click Settings.
ii. From Settings, click General.
iii. From General, click Bluetooth.
11 months ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

communication with my Samsung tablet 10.1

My tablet sees and pairs with the bluetooth music receiver but it cannot communicate with it. The samsung is an android operated device just like my motorola droid x. It hesitated to connect but did so after a few tries. Samsung did not.

Thanks for your help
1 year, 7 months ago
by
Posted by: 
marco
 from
miami fl
on Rocketfish - Bluetooth Music Receiver
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
1. Make sure that a compatible Bluetooth device (like a music player or phone) is turned on and within 33 feet (10 meters) of your Bluetooth Music Receiver.

2. Turn on your Bluetooth Music Receiver by plugging in the AC/DC adapter. The LED indicator blinks on and off slowly. Your Bluetooth Music Receiver is in pairing mode.
3. Go to the Bluetooth manager by doing the following:

For Android Phone/Tablet:
i. From your smart phone/tablet home page, click Settings.
ii. From the Settings menu, click Wireless and networks.
iii. Click to activate Bluetooth.
iv. Click Bluetooth settings.
4. On the Bluetooth device, select Music Receiver in the list of found devices.
5. On the Bluetooth device, enter 0000 as the PIN, if prompted. The LED indicator lights blue on
the Bluetooth Music Receiver.
11 months ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

Will this allow the iphone 4s to play over the bose sounddock?

model RF-BTR212
1 year, 7 months ago
by
Posted by: 
kto
 from
ct
on Rocketfish - Bluetooth Music Receiver
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
yes it should be compatible
1 year ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
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