Looking for Answers about Rocketfish™ - Bluetooth Music Receiver?

Customer Questions & Answers for
Rocketfish™ - Bluetooth Music Receiver

Easily listen to music stored on your Apple® iPhone®, iPad® or other Bluetooth-enabled device through your home audio equipment, with this Rocketfish™ music receiver that features Bluetooth technology for wireless streaming up to 33'.
Customer Questions & Answers:
74 Questions
 | 
154 Answers
Overall Rating:
4.072 out of 5
4.1
out of
5
(640 Reviews)640

Questions & Answers for Rocketfish™ - Bluetooth Music Receiver

Question

Downloadable Drivers

My laptop wont automatically download the drivers when paired. Is there a way to download them directly from the internet?
2 years, 9 months ago
by
Posted by: 
Anonymous
on Rocketfish™ - Bluetooth Music Receiver
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2 answers
Answers
answer 1
From the Manufacturers website. You may can call their Customer Service to find the driver you need. May be a bad receiver. Driver should install unless antivirus is blocking or a port is not open.
1 year, 3 months ago
by
Posted by: 
JVZW
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answer 2
The drivers that you computer may be trying to download will be for the Bluetooth adapter installed on the computer and not for the RF-BTR212. It will depend on who makes the adapter to know which drivers should be installed for it. If you are using our RF-MRBTAD adapter the drivers for it would be available at http://www.broadcom.com/support/bluetooth/update.php
2 years, 8 months ago
by
Posted by: 
RocketfishCustomerSupport
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Question

Can you broadcast to multiple Bluetooth Music Recievers from one device (ie iPhone, computer)?

2 years, 9 months ago
by
Posted by: 
Skuch
 from
California
on Rocketfish™ - Bluetooth Music Receiver
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answer 1
You can but not at the same time.
2 years, 8 months ago
by
Posted by: 
gaciego6
 from
Miami, FL
+1point
1out of 1found this answer helpful.
answer 2
NO.
Bluetooth is a "paired" applications protocol and as the term implies is one source and one receiver.
2 years, 8 months ago
by
Posted by: 
jpomeroy
 from
Portland, OR
-2points
2out of 6found this answer helpful.
Question

razr m pairing

I was in Best Buy today to try out the bluetooth receiver. I did ALL of the steps to pair my new Motorola Razr M to the bluetooth receiver. I was never able to get the two to pair. The phone never listed 'music receiver' as an option to pair with. The sales associate at Best Buy had no idea how to solve the problem. I want to purchase the Bluetooth receiver but not if it will not pair with my Android Motorola bluetooth Razr M phone. Please explain how to solve the problem.
2 years, 7 months ago
by
Posted by: 
dav
 from
Atlanta Ga
on Rocketfish™ - Bluetooth Music Receiver
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2 answers
Answers
answer 1
Unplug the the power adapter from the wall and leave it unplugged for a full 30 seconds. Plug the power cable back into the wall and the Bluetooth receiver and it should start flashing to indicate it is in pairing mode and allowing you to connect your Bluetooth device to it at that time.

If the Bluetooth receiver doesn't light up at all I would recommend returning with your RF-BTR212 and a copy of your receipt to your place of purchase in order to pursue the possibility of warranty repair or replacement.
2 years, 7 months ago
by
Posted by: 
RocketfishCustomerSupport
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answer 2
Dav - I have an iPhone, and I have not had any trouble connecting to this device. When powered, the Rocketfish Bluetooth device should be looking for a device to pair with. Make sure that your phone is in "discovery" mode. If it is not, it won't be able to find the Rocketfish device. There should be some notification on your phone that says "Now Discoverable". You should then be able to link with "Music Receiver", which is how the Rocketfish device appears in the Bluetooth list. Good luck... I hope it works!
2 years, 7 months ago
by
Posted by: 
Jeffrey2013
 from
Dallas, TX
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Question

Reciever and 4th Gen Ipad connection issue

Noticed a connection issue after the new IOS7 update to apple software. The Ipad works great with every other bluetooth device example wireless keyboard. Has anyone else had a similar issue?
2 years, 6 months ago
by
Posted by: 
Anonymous
on Rocketfish™ - Bluetooth Music Receiver
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2 answers
Answers
answer 1
I have the iPad Air 2 and it connects with the Rocketfish Bluetooth music receiver without any issues. Except you have to be within 20 feet and in line of site of receiver. Don't know if your issue is not being able to pair up with receiver or staying connected?
1 year, 3 months ago
by
Posted by: 
Bluetooth
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answer 2
Try deleting the pairing information from the iPad and the pairing the devices again. Sometimes redoing the connection between the devices will fix issues such as this. Also keep in mind that the range of Bluetooth is only 33ft so anything exceeding that will start to cut out.

I would also suggest trying another Bluetooth device with the RF-BTR212 just to ensure the issue isn't with it. I would recommend moving the receiver out from behind the TV. Any objects between the iPad and RF-BTR212 can shorten the distance it will be effective and if that object is an electronic device it could also cause interference.
2 years, 6 months ago
by
Posted by: 
RocketfishCustomerSupport
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Question

TV not compatible with rocket fish music receiver

I purchased a home surround system for for my TV but my TV does not have Bluetooth sales rep from best buy told me to purchase this product rocket fish Bluetooth music receiver and connect to TV and it will be Bluetooth ready I tried but it does not seen to function am I doing something wrong or this product does work this way.

Thanks,
2 years, 4 months ago
by
Posted by: 
Anonymous
on Rocketfish™ - Bluetooth Music Receiver
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2 answers
Answers
answer 1
It has taken me multiple attempts to pair, but will eventually. This device should make any audio device BT capable, assuming you are using the rights cables/adapters and connecting to the input of the device you are connecting it to.
2 years, 1 month ago
by
Posted by: 
LONGSTIK1
 from
CHRISTIANSBURG, VA
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0out of 0found this answer helpful.
answer 2
It will stream music if connected to your stereo. It may depend on your tv whether you can use with direct connection. I'd maybe recommend another device if you're wanting to stream through your tv, as others will also stream video.
 
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2 years, 4 months ago
by
Posted by: 
JohnnyJ79
 from
Iowa City,IA
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Question

Is my samsung note 3 compatible with Bluetooth music receiver rf-btr212?

My note 3 pairs and connects with the music receiver but no sounds comes through. It works with other devices but not this phone.
2 years, 3 months ago
by
Posted by: 
Anonymous
on Rocketfish™ - Bluetooth Music Receiver
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2 answers
Answers
answer 1
I have a Note 2 and it pairs fine. It may take a couple of tries. Pairing seems a bit difficult, but its not your phone.
2 years, 1 month ago
by
Posted by: 
LONGSTIK1
 from
CHRISTIANSBURG, VA
0points
0out of 0found this answer helpful.
answer 2
It should work just fine. I would try to uninstall this and then re-install it to see if that fixes the issue. If you're still experiencing issues, you can bring it & the receipt back to the place of purchase to pursue warranty options. This has a 1 year manufacturer's coverage.
2 years, 2 months ago
by
Posted by: 
RocketfishCustomerSupport
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Question

can I pair with a samsung galaxy 2 10.1 I have tried but didnt work

2 years, 3 months ago
by
Posted by: 
daveswan
 from
us
on Rocketfish™ - Bluetooth Music Receiver
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2 answers
Answers
answer 1
It pairs fine with my Motorola Droid Razr MAXX.
2 years, 1 month ago
by
Posted by: 
jluvs2ride
 from
Florence, SC
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answer 2
You need to buy the Onkyo blue tooth adapter to pair with your Samsung product as the usb port only works with apple products.
2 years, 3 months ago
by
Posted by: 
Pete0730
 from
Utica,NY
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Question

Compatibility with Android?

This device pairs with my two Android OS, but I get no sound. Acer B1-710 Android 4.1.2 Kernel 3.4 & Motorola Razr Maxx 4.1.2 Kernel 3.0.8.

I do get sound with Iphone and a three year old Blackberry.
It was purchased today.

All Rocketfish tech support had to offer was bring it back to the Best Buy store.
2 years, 3 months ago
by
Posted by: 
Anonymous
on Rocketfish™ - Bluetooth Music Receiver
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0out of 0found this question helpful.
2 answers
Answers
answer 1
Works with my Samsung tab 3, android 4.1.2 transmitts music files via Blue tooth to the Music Receiver fine with my tablet volume turned up halfway great.

As long as it (Bluetooth transmitter device) pairs with the Music Receiver ok it's working on the transmitter end. Sounds like your problems with what ever you plugged the Receiver into.

Hope this helps.
1 year, 9 months ago
by
Posted by: 
Bigrockjock
 from
N Chesterfield, VA
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answer 2
It is compatible with Andriod. Download the AirAudio app. It is basically Airplay for Andriod.

You can also connect via the MHL® (Mobile High-Definition Link), in order to play video and audio, from your Andriod phone.
2 years, 3 months ago
by
Posted by: 
pbmax542
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Question

Can I pair my Samsung TV (UN50F6350AF) with this BT reciever?

I have heard that Samsung TV's with BT only pair with Samsung sound bars? I would like to pair this Rocketfish device to my TV and use my older stereo system for sound.

Thanks.
2 years, 2 months ago
by
Posted by: 
Anonymous
on Rocketfish™ - Bluetooth Music Receiver
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0out of 0found this question helpful.
2 answers
Answers
answer 1
I do not see why not. I pair my BT to my stereo receiver. As long as you have the proper cables/adapters connected you should be able to connect the BT receiver to any device.
2 years, 1 month ago
by
Posted by: 
LONGSTIK1
 from
CHRISTIANSBURG, VA
0points
0out of 0found this answer helpful.
answer 2
Yes, you should be able to use this to pair it.
2 years, 2 months ago
by
Posted by: 
RocketfishCustomerSupport
0points
0out of 0found this answer helpful.
Question

Connecting to a battery for power source.

I would like to use my Rocketfish Bluetooth on my boat. For this I need to connect to the on-board 12v Battery, is there a DC voltage device that I can use that will break this voltage down to the 5vdc that the device requires?
2 years, 2 months ago
by
Posted by: 
Fountain
 from
Cayman Is
on Rocketfish™ - Bluetooth Music Receiver
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2 answers
Answers
answer 1
I'd recommend using a power inverter that works off a 12V DC source like ones that are for use in cars or boats and then use the AC/DC adapter that came with the receiver. That way you don't have to worry about getting the DC voltage down and also have the proper current that the device requires.
2 years, 2 months ago
by
Posted by: 
MovieBuff81
 from
Salt Lake City, UT
-1point
0out of 1found this answer helpful.
answer 2
You need a converter that takes the 12V to normal 120V and then you should be able to use the power adapter that comes with the unit.
2 years, 2 months ago
by
Posted by: 
Spyder4
 from
Texas
-1point
0out of 1found this answer helpful.
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