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Customer Questions & Answers for
Bose - Limited Edition QuietComfort 15 Noise Cancelling Headphones - Blue

Enjoy clear, dynamic audio with these Bose Limited Edition QuietComfort 15 headphones, which feature Acoustic Noise Cancelling technology to help reduce unwanted sound and a TriPort design that delivers balanced performance.
Customer Questions & Answers:
72 Questions
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315 Answers
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Questions & Answers for Bose - Limited Edition QuietComfort 15 Noise Cancelling Headphones - Blue

Question

is the bose qc 15 inliine remote compatible with my ipod nano 7g?

1 year, 10 months ago
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Posted by: 
Anonymous
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answer 1
Hi, thank you for your question.

The QuietComfort 15 headphones are certainly compatible with the 7th generation iPod Nano.
1 year, 10 months ago
by
Posted by: 
BoseAnswers
 from
Framingham, MA
+2points
2out of 2found this answer helpful.
Question

Compatible with Samsung android phones?

Are these headphones compatible with Samsung android phones?
1 year, 7 months ago
by
Posted by: 
GadgetWoman
 from
Massachusetts
on Bose - Limited Edition QuietComfort 15 Noise Cancelling Headphones - Blue
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answer 1
Yes, I have the Samsung Galaxy S and they work fine.
1 year, 7 months ago
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Posted by: 
Transcriptionist123
 from
Bishop, GA
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answer 2
Hi, thanks for your question.

The QuietComfort 15 headphones are compatible with any audio device which uses a standard 3.5mm headphone output, including Android based phones.
1 year, 7 months ago
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Posted by: 
BoseAnswers
 from
Framingham, MA
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Question

audio wireless

do you have a wireless head phone for watching TV?
2 years, 11 months ago
by
Posted by: 
Anonymous
on Bose - Limited Edition QuietComfort 15 Noise Cancelling Headphones - Blue
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answer 1
Yes - Rocketfish RF-WHP01. They work great.
2 years, 7 months ago
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Posted by: 
Gino94
 from
Virginia
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answer 2
Thanks for your question!

Bose does not make wireless headphones. If your TV has a headphone jack or RCA (red and white) audio outputs though, you could connect a set of Bose headphones directly to the TV to receive audio.
You may need to go into the TV’s setup menu to disable its internal speakers. Headphones can be connected with a very common adapter cable. An extension cable can be added, if needed.

If you need help making these connections, Bose Product and Technical Support department is always available to help.
2 years, 11 months ago
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Posted by: 
BoseAnswers
 from
Framingham, MA
+2points
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Question

Use of QC 15 with iPhone and also a Sony HDTV

The product blurb on the Best Buy website says: "Additional cable with inline remote and microphone for convenient control of select Apple® products." Does this mean there are two cables with the QC 15, one for Apple and one for other devices? Would the "other" be better to use with a Sony television through its audio out jack?
2 years, 11 months ago
by
Posted by: 
ChapelHillGolferJim
on Bose - Limited Edition QuietComfort 15 Noise Cancelling Headphones - Blue
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2 answers
Answers
answer 1
Thank you for your question!
Yes, you do receive two different cables with the purchase of a QC15; one for use with Apple products, and one for all other types of audio products. You can use either cable with a Sony TV’s headphone output. If you do utilize the Apple cable it would work just like the non-Apple cable, but none of the functions of the “inline remote” or microphone would have any effect.
2 years, 11 months ago
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Posted by: 
BoseAnswers
 from
Framingham, MA
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answer 2
The QC15 does come with two audio cables. One works great with the iPhone/iPad/iPod. The other has no inline remote and works great with everything else. I do not believe either would be wrong to use with the Sony TV, but just simply that the inline remote in specifically for use with Apple products and would probably not be able to change the volume on your Sony TV.

Hope this helps!
2 years, 11 months ago
by
Posted by: 
AkFrequentFlyer
 from
Alaska
+3points
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Question

Which version of the QC15 is this

There are two versions of the Bose QC15, the older version (model 322403-0010) and the newer version (model 48595), which one is this?
2 years, 11 months ago
by
Posted by: 
Quiet Needed
 from
Albuquerque
on Bose - Limited Edition QuietComfort 15 Noise Cancelling Headphones - Blue
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2 answers
Answers
answer 1
model 48595
2 years, 8 months ago
by
Posted by: 
badgee
 from
Shiloh, IL
+2points
2out of 2found this answer helpful.
answer 2
While there is only one version of the QC15 headphones, All Stock ordered From the Best Buy website should be the newest stock that does include the Apple Remote and Mic Accessory in the box. Hope this answers your question!
2 years, 11 months ago
by
Posted by: 
BoseAnswers
 from
Framingham, MA
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Question

What's the difference between the QC15 and QC3 (aside from over-ear/on-ear)?

1. Okay, so the QC3 is ON-ear, while the QC15 is OVER-ear, right?
2. And included with the QC3 is a rechargeable AAA battery, yea?

The QC3 is $349 and the QC15 is $299.

What other differences are there to justify the price gap?

Sound quality?
Noise cancellation? (a regard in which I would assume the OVER-ear QC15 would outstrip the QC3)
Comfort? (again, expected the over-ear headphones to be better)
2 years, 11 months ago
by
Posted by: 
Anonymous
on Bose - Limited Edition QuietComfort 15 Noise Cancelling Headphones - Blue
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answer 1
Difference- The QC-15's are claimed to be the best by Bose. I personally think that the QC15's are more comfortable for long term use. (My first choice- but I also had a recent quality issue with the QC15 that Bose didn't even respond to, so i'm a bit leary of them now).
2 years, 10 months ago
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Posted by: 
TSS
 from
Michigan
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answer 2
Great question! While there are differences in fit, both headphones offer premium comfort as well as outstanding sound quality. The QuietComfort 3 headphones are a smaller, on-ear version and offer a rechargeable lithium ion battery and charging kit. The QC15 headphones fit around the ears and have a noticeable improvement in noise reduction while providing equal audio performance to the QC3.
2 years, 11 months ago
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BoseAnswers
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Framingham, MA
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Question

is a life time guarenteed

2 years, 10 months ago
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Posted by: 
Anonymous
on Bose - Limited Edition QuietComfort 15 Noise Cancelling Headphones - Blue
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Answers
answer 1
No lifetime, One year warranty.
2 years, 10 months ago
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Posted by: 
GolfAddict
 from
Utah
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answer 2
The Bose IE2 Audio Headphones come with a one year warranty from the date of purchase.
Thank you for the question!

(This answer is true for all Bose end consumer headphones as well.)
2 years, 10 months ago
by
Posted by: 
BoseAnswers
 from
Framingham, MA
+2points
2out of 2found this answer helpful.
Question

Bose trade-in program available at Best Buy?

Bose allows trade-in credit at their retail stores. Is this also available at Best Buy?
2 years ago
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Posted by: 
Anonymous
on Bose - Limited Edition QuietComfort 15 Noise Cancelling Headphones - Blue
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answer 1
Unfortunately, I do not believe that is a service Best Buy offers. They have their Geek Squad Protection (GSP) plan for if the headphones ever go bad, but I do not believe they trade-in the headphones otherwise.
1 year ago
by
Posted by: 
cool29801
 from
San Antonio, TX
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answer 2
Please contact your local Best Buy store for information on their available trade-in programs.
2 years ago
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Posted by: 
BoseAnswers
 from
Framingham, MA
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Question

QC 15 headphones and my Samsung TV

When I use my QC headphones with my Samsung TV I can hear things, but cannot control the volume. Lo is too low, Hi is too loud. Would a small amplifier help?
1 year, 10 months ago
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Posted by: 
Anonymous
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answer 1
These headphones require a good battery to operate due to the Noise Cancellation processor and external microphones. Check to see if your battery is low, that could resolve your issue. Also, verify that your headphone jack is capable of supporting a 3-Ring 3.5mm plugin. Most headphones have 2 rings on the 3.5mm tip, for stereo connections. This pair has 3 rings due to the volume/mic command buttons, so it does not fully work with some pairs of speakers. I.E., when I plug these headphones into my laptop, things sound great, but when I plug them into my Klipsch speakers, there isn't a solid connection and things tend to sound odd. (Vocals might be missing, Hi's/Low's might be tin-can sounding or hollow)
1 year ago
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Posted by: 
cool29801
 from
San Antonio, TX
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answer 2
An amplifier will not solve this problem for you. Connecting a volume attenuator between the TV and the headset will allow you to adjust the volume to your desired level. Our technical support team has this accessory available for purchase. They can be reached at 1-800-380-4831. Thanks!
1 year, 10 months ago
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BoseAnswers
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Framingham, MA
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Question

Are there certain noises that can damage or break the noise canceling feature

I work in a Machine shop on cnc machines and I use compressed air from a air hose to blow off material all day. The first time when I used the air the headphones made a crackling noise as I used them throughout the day the cracking noise diminished and only happened certain times when the air hit a surface at a certain angle. I'm afraid I'm damaging the noise canceling feature
1 year, 10 months ago
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Posted by: 
EMERSON KNIVES famous in the worst places
on Bose - Limited Edition QuietComfort 15 Noise Cancelling Headphones - Blue
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Answers
answer 1
The noise canceling technology does not work well for extremely loud or sudden noises. I've noticed distortion and crackling noises in certain situations as well. I don't think it will damage the headphones, it's just an electrical limitation of the headphones. It's similar to the effect you get when you speak too loudly into a microphone and your voice distorts.
1 year, 2 months ago
by
Posted by: 
benski
 from
Ashburn, VA
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answer 2
The QC15 headphones are not designed for use in that specific type of environment. To discuss the issue further please contact our technical support group at 1-800-380-4831; hours are 8:30AM-10:00PM M-F, Sat 9-7:00 EST. Thank you.
1 year, 10 months ago
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Posted by: 
BoseAnswers
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Framingham, MA
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