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Customer Questions & Answers for
Samsung - Galaxy Note 10.1 - 16GB - Gray

Samsung Galaxy Note 10.1: Great for artists and designers who are constantly on the go, this tablet lets you illustrate, edit your photos, make charts and share your creations with the world. The included pressure-sensitive S Pen lets you draw, write and scribble on the HD touch screen as if you were holding a real pen, and the multiscreen feature lets you view content on one side of the screen while taking notes on the other.
Customer Questions & Answers:
293 Questions
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569 Answers
Overall Rating:
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Questions & Answers for Samsung - Galaxy Note 10.1 - 16GB - Gray

Question

Do you need any anti-virus apps when connected to internet?

i never used a tablet before so this must a lame question.
8 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 - 16GB - Gray
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2 answers
Answers
answer 1
Most content is safe, and you only want to connect to networks that you trust. Check with your Best Buy Mobile salesperson for information on the latest when it comes to security options with your Tablet.

Thanks for your interest in Samsung products.

--Mr. Samsung
8 months ago
by
Posted by: 
Anonymous
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answer 2
No that is a good question, you don't have to get anti virus for tablets but you can download one from the playstore.
8 months ago
by
Posted by: 
spex
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Question

Is samsung note 10.1 compatible with micro sdhc memory cards?

8 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 - 16GB - Gray
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2 answers
Answers
answer 1
yes
8 months ago
by
Posted by: 
EDMAY415
 from
S.F.CA.
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answer 2
This model supports microSD cards, as well as microSDHC up to 64 GB.

Thanks for your interest in Samsung products.

--Mr. Samsung
8 months ago
by
Posted by: 
Anonymous
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Question

what is the use of small steal pin?

In box I have found one steal pin and white small rubber pin. What is the usages in tab?
9 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 - 16GB - Gray
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2 answers
Answers
answer 1
They are replacement tips for the S Pen ( lower right back of tablet) The metal part is the "tool" to remove the old tip.
7 months ago
by
Posted by: 
JBisME
 from
Yorba Linda, Ca.
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answer 2
We're unsure what you might be referring to.

Please reach out with more information and we'll be happy to assist.

Thanks for your interest in Samsung products.

--Mr.Samsung
9 months ago
by
Posted by: 
Anonymous
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Question

Which Samsung Tablet can you use 4g with?

9 months ago
by
Posted by: 
KittyKat
 from
MD
on Samsung - Galaxy Note 10.1 - 16GB - Gray
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Answers
answer 1
The Samsung Galaxy Tab 2, 3, 10.1 2014 edition as well as the Note 8.0, 10.1.
Hope this helps you out.
7 months ago
by
Posted by: 
clevansville
 from
Evansville, In
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answer 2
Some Tablets are available through certain carriers for cell service.

Please check with your carrier to confirm availability.

Thanks for your interest in Samsung Tablets.

--Mr.Samsung
9 months ago
by
Posted by: 
Anonymous
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Question

using a mouse

A BB employee told me I needed the Samsung usb adapter for the mouse to work. it does, however it sticks out too far on the bottom. This creates two issues, one you can't use a cover with it, two if you use the Belkin BT keyboard/folio you have to fold the keyboard base back after removing the keyboard. One you do that the Tablet won't stay in a angle to view the tablet. Has anyone found a way of using a mouse? Samsung says they don't have any adapters or any other componets to use a mouse with the tablet.
8 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 - 16GB - Gray
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Answers
answer 1
I did buy a BT mouse by Logitech. I have to use a adapter to connect the receiver to the Tablet. When I do that the usb adapter sticks out too far, making the BT keyboard unusable, I have to remove the keyboard. The keyboard is by Belkin as I could not find one by Samsung. From what I can see the adapter connects to the bottom and really sticks out too far. I also have to use the adapter to connect the keyboard so it will charge. When the power cord is plugged in, it also sticks out too far to charge the tablet and use the tablet with keyboard or cover. Am I correct?
8 months ago
by
Posted by: 
thomasr1950
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answer 2
An adapter would be the only way.

There are some wireless mice that have a very low profile USB connection - that may be a solution.

--Mr. Samsung
8 months ago
by
Posted by: 
Anonymous
+1point
1out of 1found this answer helpful.
Question

Does the S-Pen allow me to write free txt in pre-installed Office?

Hi Does the S-Pen with Note allow me to write free txt in pre-installed Office documents and then recognise the writing and convert it into typed words easily ?
8 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 - 16GB - Gray
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1 answer
Answers
answer 1
Yes, this will translate the words you write into text "on-the-fly" using the S-Pen.

Thanks for your interest in Samsung products.

--Mr. Samsung
8 months ago
by
Posted by: 
Anonymous
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Question

My son wants the New 2014 version he said not the 2013 version is this it?

Is this the newest version
8 months ago
by
Posted by: 
Anonymous
 from
TN
on Samsung - Galaxy Note 10.1 - 16GB - Gray
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2 answers
Answers
answer 1
The 2014 models can be found here:

(You may need to copy and paste the following URL in your browser's address bar)

http://www.bestbuy.com/site/searchpage.jsp?_dyncharset=ISO-8859-1&_dynSessConf=8065058620278637516&id=pcat17071&type=page&st=Note+2014&sc=Global&cp=1&nrp=15&sp=&qp=&list=n&iht=y&fs=saas&usc=All+Categories&keys=keys&ks=960&saas=saas

Thanks for your interest in Samsung products.

--Mr. Samsung
8 months ago
by
Posted by: 
Anonymous
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answer 2
No it is the 2013 model.
8 months ago
by
Posted by: 
spex
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Question

can you run a Note 10 with a POE injector

8 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 - 16GB - Gray
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1 answer
Answers
answer 1
No, not that we're aware of.

Thanks for your interest in Samsung Tablets.

--Mr. Samsung
8 months ago
by
Posted by: 
Anonymous
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Question

Galaxy Note 10.1 vs Galaxy Tab 3

What are the major differences between Note and the Tab 3 tablets, and would the Tab 3 have the programming that would operate with the S Pen stylus
9 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 - 16GB - Gray
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2 answers
Answers
answer 1
The note has a stylus pen built in, no need to purchase a separate one. The note is also geared toward business, has built in S note to take notes, add documents to the device to right on take notes or even to sign documents write on the note with the built in stylus pen.
8 months ago
by
Posted by: 
marycos
 from
Merrillville Indiana
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answer 2
For the most part they are the same the Cameras are a little different one is 3 megapixels and the other on is 5 megapixels. Check out this link and see if it helps you.
http://www.phonearena.com/phones/compare/Samsung-GALAXY-Note-10.1,Samsung-Galaxy-Tab-3-10.1-inch/phones/6935,7870
9 months ago
by
Posted by: 
spex
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Question

compare note 10.1 to 10.1 2014 edition

What is the difference between Samsung Galaxy note 10.1 tablet 32 gb and the Galaxy note 10.1 2014 edition 16 gb memory.
9 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy Note 10.1 - 16GB - Gray
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2 answers
Answers
answer 1
Well, I was under the impression the 2014 edition was a newer model, so I suspect it has a faster CPU, GPU, and all that, but of course, it only has 16Gb of internal storage as apposed to 32Gb. I would be concerned by that though as you can add storage with a MicroSD card.
2 months, 3 weeks ago
by
Posted by: 
BlackNightshade
 from
Houston
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answer 2
The 2014 model will have the 4.3 upgrade, and will have a lot of the new user options.

That's a compelling reason to upgrade, among other reasons. You might also get more features and a demonstration in-store at your local Best Buy, where all the new features can be shown to you.

Thanks for your interest in Samsung products.

--Mr.Samsung
9 months ago
by
Posted by: 
Anonymous
+1point
1out of 1found this answer helpful.
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