Looking for Answers about Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV?

Customer Questions & Answers for
Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV

Watch your favorite TV shows in crisp high-definition with this Insignia™ LED HDTV that features 1080p resolution and a 15,000:1 dynamic contrast ratio for vibrant, detailed images. Two HDMI inputs make it easy to connect A/V components.
Customer Questions & Answers:
11 Questions
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17 Answers
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Questions & Answers for Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV

Question

Audio

I bought a NS-39D240A1. I( canno0t get the sound and picture working on one Shaw remote. which means I have to use the insignia remote to use the sound. athe TV is connected to a shaw HD Box with a HDMI cable.Can you help please.
1 year, 8 months ago
by
Posted by: 
Anonymous
on Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV
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Answers
answer 1
It sounds like your shaw remote needs to be progarmmed to send the proper signal to your TV. Check the manual for your shaw remote or contact manufacture on how to program that remote. It's usually easy to program those type of remotes.
1 year, 6 months ago
by
Posted by: 
SteveO123
 from
Hudson, OH
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Question

digital audio out

My tv will not make the digital audio out option available in the advanced audio onscreen menu even though I have the tv connected to a receiver with digital audio in
1 year, 8 months ago
by
Posted by: 
Anonymous
on Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV
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answer 1
Sounds like you need to set up the remote through the cable box-
1 year, 7 months ago
by
Posted by: 
loppy
 from
ny
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Question

where do i find auto scan i cannot get picture it says no signal t.u. bt

1 year, 6 months ago
by
Posted by: 
Anonymous
on Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV
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answer 1
You can complete an Auto Channel Search via the on screen Menu by selecting Channels, then Auto Channel Search. Follow the prompts to select your video source. Please note: if you use a cable or satellite box, an Auto Channel Search is not required.
1 year, 3 months ago
by
Posted by: 
InsigniaCustomerSupport
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Question

what is comcast remote code

comcast remote code for insignia 39 lcd tv
1 year, 3 months ago
by
Posted by: 
birdjack
 from
wildwood
on Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV
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Answers
answer 1
You can find the answer if you input your specifications into this link: http://bit.ly/11lHJk0
1 year, 3 months ago
by
Posted by: 
ToryBBY
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Question

is there supposed to be a white cloud in the middle of screen?

when I am watching digital cable, movies and games there is a white cloud in the middle of screen. is this normal? very noticeable during dark scenes.
1 year, 2 months ago
by
Posted by: 
Jotch
on Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV
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answer 1
An LCD display exhibiting white, cloud-like distortions may be the result of several things: the screen may have been subject to extreme environmental conditions, pressure may have been applied to that portion of the screen, and pixels may defective. If you haven't already done so, I'd encourage you to contact the manufacturer or speak with a factory-authorized technician for additional information.
1 year, 2 months ago
by
Posted by: 
AaronGS
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Question

what input voltage range does it work with? 100-240 V AC?

Does it work internationally?
1 year, 1 month ago
by
Posted by: 
Anonymous
on Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV
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answer 1
While this TV may function internationally with an appropriate power converter, it is intended for use in North America only.
1 year, 1 month ago
by
Posted by: 
InsigniaCustomerSupport
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Question

When on mute, closed captioning starts up and then goes away when Unmuted

What button could my dad have pressed to get this happening?
1 year, 7 months ago
by
Posted by: 
Anonymous
on Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV
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2 answers
Answers
answer 1
On the Remote theres a Button Called CCD and it will turn it off its right by the channel button
1 year, 3 months ago
by
Posted by: 
Team
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answer 2
Just go into the menu, find closed captions, and the turn them off.
1 year, 6 months ago
by
Posted by: 
SteveO123
 from
Hudson, OH
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Question

input

When I press the input button the tv remains set on tv mode. I can not scroll down. I've unplugged the tv and waited however that did not work. The batteries are new,what do I do?
1 year, 6 months ago
by
Posted by: 
user1
 from
stafford
on Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV
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Answers
answer 1
Do you have another device such as a gaming system or dvd/blu-ray player connected to the tv? I have found that if your other system is not plugged in or if it isn't on, the input won't show up on the tv.
1 year, 5 months ago
by
Posted by: 
Hiphopopotamus
 from
Durham, NC
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answer 2
You can change the input by pressing the appropriate button at the top of the remote ie "HDMI" button. Do you have other inputs hooked up to the TV. I don't think you can select other inputs if nothing is connected to it. Make sure the power is on to those devices. Other wise, take it back.
1 year, 6 months ago
by
Posted by: 
SteveO123
 from
Hudson, OH
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Question

DVD Player Help!!!

I have an Apex DVD player with the A/V cables, and I want to get it to work on my Insignia TV, but I don't know which cables to hook up, they have red, blue, white, and green. But the A/V cables only have red, YELLOW, and white Which ones do I hook up, and also what channel or button do I use to see the video?
1 year, 6 months ago
by
Posted by: 
elp
 from
Wis
on Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV
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2 answers
Answers
answer 1
Plug the yellow cable into the green port. I had the same issue but read somewhere that the green is equivalent to the yellow cord.
1 year, 6 months ago
by
Posted by: 
Anonymous
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answer 2
On this TV, the component (red, green, blue) and composite (red, white, yellow) ports are shared. To connect your DVD player, connect the red and white audio cables, then connect the yellow video cable to the port labeled Y/VIDEO. You can find more information and a schematic in the User Manual, downloadable via http://www.insigniaproducts.com/products/televisions/NS-24LD100A13.html?supportTab=open.
1 year, 6 months ago
by
Posted by: 
JohnINSG
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Question

Resolution

The highest resolution available for this tv is 1920x1080, I am unable to go beyond 1080p when watching movies on my Ps3. I do not have this problem with any other TV that I own. They all play 1920x1080 with the ps3.
1 year, 2 months ago
by
Posted by: 
Mickey213
on Insignia - 39" Class (38-1/2" Diag.) - LED - 1080p - 60Hz - HDTV
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2 answers
Answers
answer 1
No need to worry! You're already receiving the best possible picture from your HDTV.

1080p is another way of saying 1920x1080 resolution + progressive scan. It's also often referred to as "Full HD" and implies a 16:9 widescreen aspect ratio.
1 year, 2 months ago
by
Posted by: 
AaronGS
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answer 2
This product is a 1080p television. It will not go above 1080p.
1 year, 2 months ago
by
Posted by: 
ToryBBY
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