Looking for Answers about Samsung - Replacement Water Filter for Samsung Side-By-Side Refrigerators?

I'm sorry to hear your icemaker isn't working consistently. There are a number of possible explanations, including the possibility that the filter needs to be changed despite the light being blue. Samsung filters are designed to last about 6 months based on average water consumption. However, if your household uses a lot of water, or the water has a high level of impurities, then it may need to be changed sooner.

Following are some of the other possible causes/solutions:
- Air pockets in the water lines can affect ice production. When the filter is initially installed or replaced, be sure to dispense up to 6 gallons of water to bleed air from the lines.
- The recommended temperatures for the refrigerator and freezer compartments are 38°F and -4°F, respectively. If the freezer temperature is set higher than this, it could slow ice production. If the refrigerator is too cold, the water lines could freeze.
- Is something pressing against the lever that detects when the ice bin is full? The icemaker will not produce ice if it detects a full bin.
- Have you tried pressing the Test button on the side of the icemaker to reset it?
- Is your home's water pressure sufficient? In order for the ice maker to operate properly, water pressure of 20~125 psi is required. Under normal conditions, a 6 oz glass can be filled in about 10 seconds. If the Refrigerator is installed in an area with low water pressure (below 20psi), you may be able to install a booster pump to compensate for the low pressure.
- The Power Freeze feature can help increase ice production by running the compressor for an extended period of time.

I hope these suggestions help to increase your ice production.
- Ms. Samsung

I'm sorry to hear you're having trouble installing the new filters. The DA29-0003B (also known as the DA29-00003B or HAF-CU1 filter) is one of the series of replacement cartridges designed to fit the RF267ABRS model refrigerator. Please make sure all packaging is removed from the filter, and check the filter housing to ensure there is no debris or misplaced part obstructing the opening for the cartridge. It may also help to turn off the water supply to alleviate pressure in the lines when removing or replacing the filter.

If these suggestions don't help to resolve the issue, service may be needed to determine why the new cartridges are not able to be installed. Please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung

I'm sorry to hear you're having difficulty with your dispenser. It isn't unusual for air in the lines to cause sputtering or lapses in the water flow, so it's recommended that you dispense about 5-6 gallons of water after installing or replacing the filter to bleed air from the lines. If the issue you're experiencing is directly related to the position of the cartridge, and the locked position does not allow the water to flow, it may be necessary to have a technician assess the cause and find a solution. Please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung

Thanks for the question. The ice and water features on the RFG297HDRS/XAA will function without a filter installed. However, if you're going to remove the internal filter, Samsung recommends having an external filtration system installed in your home to help remove mineral deposits and debris that can damage the refrigerator's water lines over time.

- Ms. Samsung

Thanks for the question. It is usually not necessary to turn off the water supply when changing the filter in Samsung refrigerators, though doing so may make it easier to remove the old cartridge or install the new one since it can alleviate the pressure in the lines.

- Ms. Samsung

Thanks for the question. The model number can be found on a label located on the left wall inside the refrigerator. Once you know the model number, please submit a new question and I'll be happy to let you know which replacement filter you need, or you can call 800-SAMSUNG to speak with an agent who will be happy to assist you, as well.

Another way to determine the filter type is by its location inside the refrigerator compartment. If the filter cartridge is located in the upper right corner of the fridge, then you'll need the filter you were looking at when you submitted this question (Best Buy sku #7015981). If the filter cartridge is located in the right corner at the bottom of the refrigerator, then you'll need the slim HAF-CIN cartridge, which is sku #9923128.

- Ms. Samsung

Yes, the DA29-00003F is one of the series of replacement cartridges that are compatible with the RFG297AARS model refrigerator.

- Ms. Samsung

The replacement water filter for the RSG307AARS is model #HAF-CIN, or Best Buy item #9923128.

Thanks for choosing Samsung!
- Ms. Samsung

Thanks for the question. To reset the filter indicator light on your RSG257, it's actually the Energy Saver button that should be pressed for at least 3 seconds until the light changes from red to blue.

- Ms. Samsung

Thanks for the question. To reset the water filter indicator light on your refrigerator, it's necessary to press a combination of buttons on your control panel. Which buttons to press varies by model, so please check your user manual for instructions. I'd be happy to look it up for you if you'd submit a new question with your refrigerator's model number specified.

- Ms. Samsung