The filters for Samsung Refrigerators undergo design changes periodically, but these redesigns do not explain why your filter doesn't fit. In some cases, the filter housing can become damaged, for example, if a filter was inserted incorrectly. For this reason, it may be necessary to have a service technician assess the cause of the filter not fitting in your unit once it's been confirmed that the issue is not the result of failure to turn off the water supply, since this can sometimes make it difficult to remove or replace the filter. If this issue persists, please call 888-BEST BUY or 800-Samsung for assistance.
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