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Customer Questions & Answers for
Sennheiser Wireless RF Stereo Headphones - Black

Whether you're listening to your hi-fi stereo or watching your favorite TV programming, these wireless RF stereo headphones ensure a thrilling audio experience. The adjustable SRS surround sound mode and intelligent auto tuning ensure crystal-clear sound. Have questions about this product?Ask the Sennheiser Sound Guy, fellow shoppers and Best Buy staff. Share your answers.
Customer Questions & Answers:
23 Questions
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24 Answers
Overall Rating:
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Questions & Answers for Sennheiser Wireless RF Stereo Headphones - Black

Question

Do you have to unplug them from the TV to hear the TV speakers?

We have a set of Sennheiser headphones but to hear the TV speakers you have to unplug the wire from the transmitter to be able to hear the TV speakers. On another set (not Sennheiser) you just put the headphones in the cradle and the sound switches from the headphones to the TV. Unplugging the headphones is a pain for my elderly dad to deal with - please advise.
5 years, 1 month ago
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Posted by: 
Mum
 from
Philadelphia
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answer 1
Thanks for your inquiry. This muting depends on the TV, not the headphones. If you are utilizing a headphone jack on the TV, plugging anything into that jack will typically mute the loudspeakers of the TV. If you plug into the red and white (RCA style) jacks labeled "Audio Out" this will typically not mute the TV.

You can always try plugging in your wireless headphones to the "Audio Out" jacks of your cable/sattelite box, and bypassing the TV all together. This works well for many users. Hope this helps.
5 years, 1 month ago
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Posted by: 
TheSennheiserSoundGuy
 from
SEC
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answer 2
The RS series of headphones can connect via the RCA or headphone jacks on your components. Generally speaking, the following occurs when you connect a Sennheiser wireless headphone to your component:

1) connected to the RCA audio output jacks: You can operate volume levels independently. You can also shut off the main speakers via a menu and continue output to the transmitter (newer components). This allows you to keep everything plugged in.
2) connected to the headphone jack plug: The speakers will automatically shut off once you plug the jack into the socket. Your volume is now dependent on the level of your component, and if the headphones are plugged in.

The transmitter's sole purpose is to take whatever audio signal it is given, and send it to the receiver/headphone. HOpefully you can locate a set of RCA audio outputs and connect your RS series that way.
5 years, 1 month ago
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Posted by: 
TheSennheiserSoundGuy
 from
Old Lyme, CT
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Question

wILL THEY ACEPT A DIGITAL SOUND INPUT

5 years, 1 month ago
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Anonymous
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answer 1
Hello-

They will accept an analog input only. You can use RCA plugs (line level) or a headphone plug (1/4" or 1/8"...adapters are included)
5 years, 1 month ago
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Posted by: 
TheSennheiserSoundGuy
 from
Old Lyme, CT
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Question

How do they work for exercise such as running on a treadmill? Or is there a better version>

5 years, 1 month ago
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Anonymous
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We offer a sport line of headphones that better suits physical activity as they are sweat proof and do not shift or bounce during strenuous movement. You can visit the SennheiserUSA YouTube channel to see a video about them. However, walking and moderate movement is possible with wireless headphones such as these. The audio quality is superb.
5 years, 1 month ago
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Posted by: 
TheSennheiserSoundGuy
 from
Old Lyme, CT
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Question

Must move set up from tv to tv to use?

In other words, to use for living room and bedroom tv's will have to move from tv to tv or buy 2 sets?
5 years ago
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Anonymous
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answer 1
Each source of audio (example: a TV) requires its own transmitter. If you would like to run two transmitters at the same time, you can easily do this. Each transmitter is sold with a headphone (receiver).
5 years ago
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Posted by: 
TheSennheiserSoundGuy
 from
Old Lyme, CT
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Question

Can two units be used in the same house or room at the same time?

Sennheiser wireless headphones
5 years, 1 month ago
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Posted by: 
Anonymous
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answer 1
Yes, they absolutely can :) You can simply set each transmitter to 1 of 3 available transmit-frequencies. As long as each transmitter is on a different channel, they will operate along side each other without interfering with the other transmitter.
5 years, 1 month ago
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Posted by: 
TheSennheiserSoundGuy
 from
Old Lyme, CT
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Question

Can we use it on new LCD TV?

Can we use it on new LCD TV?
5 years, 1 month ago
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Anonymous
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answer 1
If your LCD Tv has audio outputs in either RCA (the red and white plugs) or a headphone plug, you're all set and this will make a fantastic accessory to your new TV.
5 years ago
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Posted by: 
TheSennheiserSoundGuy
 from
Old Lyme, CT
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Question

Can wireless headphones be used with a computer?

4 years, 11 months ago
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Anonymous
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answer 1
Yes they can be used with a computer via the computer's headphone plug. An adapter is supplied in the wireless headphone box.
4 years, 11 months ago
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Posted by: 
TheSennheiserSoundGuy
 from
Old Lyme, CT
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Question

will they work with samsung lcd LN52B550?

4 years, 11 months ago
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Posted by: 
Sue
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answer 1
You certainly can-- there is an audio output plug on the rear of the TV that it will connect to.
4 years, 11 months ago
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TheSennheiserSoundGuy
 from
Old Lyme, CT
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Question

Will they run off of standard AAA bateries?

All rechargeable batteries eventually wear out. Can regular alkaline batteries be substituted?
4 years, 11 months ago
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Anonymous
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answer 1
Regular alkaline batteries should not be used in this headphone. The NiMH batteries included last around 2 years with regular use, for about 22 hours per charge. This is far more cost effective than using regular batteries.
4 years, 11 months ago
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Posted by: 
TheSennheiserSoundGuy
 from
Old Lyme, CT
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Question

Will these work with HD TV?

Will these work with HD TV? I had these before and loved them but had HD added to the TV and I could not get to work after that.
4 years, 11 months ago
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Anonymous
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answer 1
Hello-

You need to simply connect them to an analog audio output. Most TV's feature an analog audio output in the form of a headphone plug, or RCA plugs. Many HD receivers also have an analog audio output.
4 years, 11 months ago
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Posted by: 
TheSennheiserSoundGuy
 from
Old Lyme, CT
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