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Customer Questions & Answers for
Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red

Put an end to clutter in your laundry room with this pedestal that provides space to stash detergent and fabric softener while lifting your Samsung washer or dryer to a comfortable height.
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Questions & Answers for Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red

Question

Pedestal purchase

When I went to add 2 pedestals to my "cart" it would only allow 1. Are these sold as a pair? IF not, then why can I only purchase 1 at a time?
1 year, 3 months ago
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Posted by: 
tammy
 from
tea, sd
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
I'm sorry to hear you're having difficulty purchasing the pedestals online. Please call 888-BEST BUY or contact your local Best Buy store associates for assistance.

Thank you!
Ms. Samsung
1 year, 3 months ago
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Posted by: 
Anonymous
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Question

Where can I purchase an installation kit for my Samsung washer & dryer pedestals?

I bought a samsung front load washer & dryer with pedestals but was told the kit for installation was on back order & want them installed.
1 year, 2 months ago
by
Posted by: 
Anonymous
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
Thanks for the question. The WE357A7W pedestal comes with the installation kit to attach it to your washer and dryer. If yours was missing, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to help you locate the kit.

- Ms. Samsung
1 year, 2 months ago
by
Posted by: 
Anonymous
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Question

Can I stack a washer and dryer on one base unit?

1 year, 1 month ago
by
Posted by: 
Anonymous
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
Thanks for the question. Samsung washers and dryers should not be stacked on top of a pedestal. The pedestals are not designed to hold both units simultaneously. In addition, this would place the dryer controls out of reach for many people.

If you'd like to stack the units, the dryer should be stacked on top of the washer (with the washer on the floor) and secured using the SK-5A stacking kit accessory.

- Ms. Samsung
1 year, 1 month ago
by
Posted by: 
Anonymous
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Question

Compatible washer with dryer model DV331AEWXAA

I bought the dryer model number DV331AEWXAA, what wold be a compatible washer to complete the stacking set.
11 months ago
by
Posted by: 
Anonymous
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
Thanks for the question. You could stack the DV331AEW/XAA on top of any of the current Samsung front load washer models using the SK-5A stacking kit accessory. Please note that the washer and dryer should not be stacked on top of a storage pedestal, which I mention only because your question was submitted through the WE357A0C pedestal product page.

- Ms. Samsung
11 months ago
by
Posted by: 
Anonymous
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Question

Is this pedestal compatible with DV393ETPARA Dryer and WF393BTPARA Washer? I know the colors would not match, but is it compatible otherwise?

11 months ago
by
Posted by: 
Melanie
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
Yes, other than the color (Stainless Platinum vs. Tango Red), the WE357A7P is compatible with the WF393BTPARA washer and DV393ETPARA dryer.

Thanks for your interest,
Ms. Samsung
11 months ago
by
Posted by: 
Anonymous
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Question

Will the model number WF210 work with model number WE357A7W?

11 months ago
by
Posted by: 
Jamie
 from
Colorado Springs
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
Yes, the WF210 washer can be mounted on top of the WE357A7W pedestal.

- Ms. Samsung
11 months ago
by
Posted by: 
Anonymous
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Question

Will the Samsung WE357 AOC/XAA Pedestal work with the Samsung WF393BTPAWR Washing Machine?

11 months ago
by
Posted by: 
Anonymous
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answer 1
Yes, the WE357A0C/XAA pedestal will work with the WF393BTPAWR washer. Please note, however, that the colors don't match. This pedestal has Samsung's new "Onyx" finish, and the washer is Neat White. If you prefer for the pedestal and washer to be the same color, the appropriate pedestal for you would be the WE357A7W (Best Buy SKU # 8259127).

Thanks for your interest,
Ms. Samsung
11 months ago
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Posted by: 
Anonymous
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Question

unable to close drawer on dryer

I have a dryer with a pedastal drawer and unable to close it all the way does this drawer pull completely out so I can seeif there is something holding it back
8 months ago
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Posted by: 
Anonymous
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answer 1
Thanks for the question. The pedestal drawer is secured to the rails with screws, so to remove the drawer, you'll need to follow these steps:
- Open the pedestal drawer
- Locate the 2-3 Phillips head screws toward the front of the track on each side
- Remove the screws from each side, then lift and pull the drawer off the track

Reverse these steps to reinstall the drawer in the pedestal.

- Ms. Samsung
8 months ago
by
Posted by: 
Anonymous
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Question

do this pedestal work with my ..?

do this pedestal work with WF395BTPASU?
8 months ago
by
Posted by: 
JAMI
 from
LATIMER
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
Yes, the WE357A7P is the matching and compatible pedestal for your WF395BTPASU Stainless Platinum Washer.

- Ms. Samsung
8 months ago
by
Posted by: 
Anonymous
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Question

Lg washer pedestals

Do you have installation services for the washer and dryer pedestals? If so what is the fee?
7 months ago
by
Posted by: 
Lg pedestal service
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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Answers
answer 1
For questions regarding installation services provided by Best Buy, please call 888-BEST BUY or contact your local Best Buy Appliance Team.

Thank you,
Ms. Samsung
7 months ago
by
Posted by: 
Anonymous
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