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Customer Questions & Answers for
Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red

Put an end to clutter in your laundry room with this pedestal that provides space to stash detergent and fabric softener while lifting your Samsung washer or dryer to a comfortable height.
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Questions & Answers for Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red

Question

Pedestal purchase

When I went to add 2 pedestals to my "cart" it would only allow 1. Are these sold as a pair? IF not, then why can I only purchase 1 at a time?
2 years, 1 month ago
by
Posted by: 
tammy
 from
tea, sd
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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Answers
answer 1
I'm sorry to hear you're having difficulty purchasing the pedestals online. Please call 888-BEST BUY or contact your local Best Buy store associates for assistance.

Thank you!
Ms. Samsung
2 years, 1 month ago
by
Posted by: 
Anonymous
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Question

Lg washer pedestals

Do you have installation services for the washer and dryer pedestals? If so what is the fee?
1 year, 5 months ago
by
Posted by: 
Lg pedestal service
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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Answers
answer 1
For questions regarding installation services provided by Best Buy, please call 888-BEST BUY or contact your local Best Buy Appliance Team.

Thank you,
Ms. Samsung
1 year, 5 months ago
by
Posted by: 
Anonymous
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Question

Is this pedestal compatible with DV393ETPARA Dryer and WF393BTPARA Washer? I know the colors would not match, but is it compatible otherwise?

1 year, 9 months ago
by
Posted by: 
Melanie
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
Yes, other than the color (Stainless Platinum vs. Tango Red), the WE357A7P is compatible with the WF393BTPARA washer and DV393ETPARA dryer.

Thanks for your interest,
Ms. Samsung
1 year, 9 months ago
by
Posted by: 
Anonymous
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Question

is the pedastal WE357A7W

work with model WF209 and DV 209
1 year, 5 months ago
by
Posted by: 
LMJ
 from
Tampa
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
Yes, the WE357A7W is compatible with the WF209 Washer and matching DV209 Dryer.

- Ms. Samsung
1 year, 5 months ago
by
Posted by: 
Anonymous
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Question

Is the WE357A7W pedestal compatible with the Samsung DV330AE dryer and the Samsung WF393BTPAWR washer?

1 year, 4 months ago
by
Posted by: 
Anonymous
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
Yes, the WE357A7W Pedestal is compatible with both the DV330AE Dryer and the WF393BTPAWR Washer.

Thanks for the question,
Ms. Samsung
1 year, 4 months ago
by
Posted by: 
Anonymous
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Question

Will the model number WF210 work with model number WE357A7W?

1 year, 9 months ago
by
Posted by: 
Jamie
 from
Colorado Springs
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
Yes, the WF210 washer can be mounted on top of the WE357A7W pedestal.

- Ms. Samsung
1 year, 9 months ago
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Posted by: 
MrSamsung
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Question

unable to close drawer on dryer

I have a dryer with a pedastal drawer and unable to close it all the way does this drawer pull completely out so I can seeif there is something holding it back
1 year, 7 months ago
by
Posted by: 
Anonymous
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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Answers
answer 1
Thanks for the question. The pedestal drawer is secured to the rails with screws, so to remove the drawer, you'll need to follow these steps:
- Open the pedestal drawer
- Locate the 2-3 Phillips head screws toward the front of the track on each side
- Remove the screws from each side, then lift and pull the drawer off the track

Reverse these steps to reinstall the drawer in the pedestal.

- Ms. Samsung
1 year, 7 months ago
by
Posted by: 
MrSamsung
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Question

How do I remove the drawer from the pedestal so I can clean under the Pedestal.

1 year, 1 month ago
by
Posted by: 
Anonymous
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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answer 1
To remove the pedestal drawer, follow these steps: Open the pedestal drawer. Locate the 2-3 Phillips head screws toward the front of the track on each side. Remove the screws from each side, then lift and pull the drawer off the track.

- Ms. Samsung
1 year, 1 month ago
by
Posted by: 
Anonymous
 from
Ridgefield Park, NJ
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Question

What pedestal stand fits the Samsung DV330AE Dryer?

1 year, 5 months ago
by
Posted by: 
Anonymous
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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Answers
answer 1
Thanks for the question. There are currently two models of Samsung pedestals that are compatible with the DV330AE Dryer: WE357A7 and WE357A0. The latter has a new "Quick Install" system to make mounting the washer or dryer on top of the pedestal easier, though the pedestals themselves are the same. If your dryer is white (DV330AEW), then the white version of the pedestals are WE357A7W and WE357A0W.

- Ms. Samsung
1 year, 4 months ago
by
Posted by: 
Anonymous
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Question

Parts for Pedestal for Samsung Washer

Do you sell parts for the pedestal for the Samsung Washer: WF45H6300AW purchased from Best Buy? My daughter bought the pedestal from a Sears Outlet Store trying to save money on the unit. It is missing two rubber feet. It is designed by Samsung. The purchase of the machine was 6.28.2014
1 year ago
by
Posted by: 
Cindy
 from
Allen, TX
on Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Tango Red
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Answers
answer 1
Thanks for the question. For information and availability of replacement parts for the pedestal, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to help.

- Ms. Samsung
1 year ago
by
Posted by: 
Anonymous
 from
Ridgefield Park, NJ
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