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Customer Questions & Answers for
Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White

Thoroughly clean your laundry with this Samsung WA50F9A6DSW top-loading washer, which features a 5.0 cu. ft. capacity and AquaJet water jets to accommodate large loads with ease. VRT (Vibration Reduction Technology) dampens vibration for a quiet home.
Customer Questions & Answers:
23 Questions
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74 Answers
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Questions & Answers for Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White

Question

Can you use laundry pods?

The little tide, purex & all laundry little pods that aren't liquid or powder? If so do you add them to the bin or right to the washing drum/bin?
1 year, 2 months ago
by
Posted by: 
Kron
 from
Mn
on Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Laundry pods are the ones I'm using but make sure it is labeled HE for more efficient job.
7 months ago
by
Posted by: 
LitoLiclic
 from
Woodbridge, Virginia
0points
0out of 0found this answer helpful.
answer 2
The washer is designed to use high efficiency liquid detergent. That doesn't mean you CAN'T use one of those, but I would recommend against it to achieve optimal results.
1 year, 1 month ago
by
Posted by: 
CMCalvinSTL
 from
Saint Louis, MO
0points
0out of 0found this answer helpful.
answer 3
Thanks for the question. Samsung doesn’t currently have research to confirm the effectiveness of the pre-packaged detergent pods relative to traditional powder or liquid, though it’s important to use only HE formulations of whichever detergent you do choose. When using the detergent pods, they should be placed directly in the drum rather than the detergent drawer.

- Ms. Samsung
1 year, 2 months ago
by
Posted by: 
Anonymous
+3points
3out of 3found this answer helpful.
Question

Is there setting for smaller loads?

1 year, 2 months ago
by
Posted by: 
Anonymous
on Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Yes.
7 months ago
by
Posted by: 
LitoLiclic
 from
Woodbridge, Virginia
0points
0out of 0found this answer helpful.
answer 2
One of the great things about this washer is that it adapts to the load size. The initial phase in the wash cycle detects the amount of material in the tub and adds water accordingly. Small loads are no problem at all but can take a disproportionate amount of time compared to larger.
1 year, 1 month ago
by
Posted by: 
CMCalvinSTL
 from
Saint Louis, MO
+1point
1out of 1found this answer helpful.
answer 3
The washer automatically senses the amount of laundry in the load and adjusts the water accordingly. There is no need to set a load size since it does it for you! So easy!
1 year, 2 months ago
by
Posted by: 
MotherShoe
 from
Flint, MI
+2points
2out of 2found this answer helpful.
Question

How long are the different wash cycles?

A friend bought a new washer and the cycle time is twice as long as my older model washer. I don't have time to wait a whole hour for a wash cycle.
1 year, 5 months ago
by
Posted by: 
Anonymous
on Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
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2 answers
Answers
answer 1
Cycles are determined by the size of the load and the options chosen. Different cycles will have different wash times (preset) and adding more options will add more time. If you are concerned about the wash times, I would wash smaller loads.
1 year, 2 months ago
by
Posted by: 
MotherShoe
 from
Flint, MI
-1point
0out of 1found this answer helpful.
answer 2
Thanks for your interest. The cycle times on Samsung washers, including the WA50F9A6DSW, can vary significantly depending on which cycle and options are selected, as well as other factors such as the weight of the load, and the supplied water pressure and temperature. While the Normal cycle usually takes about one hour, the Quick Wash setting can be as short as a 1/2 hour, and the Heavy Duty and Sanitize cycles can take significantly longer.

- Ms. Samsung
1 year, 5 months ago
by
Posted by: 
Anonymous
+3points
3out of 3found this answer helpful.
Question

Why do new washing machines tend not to have an agitator?

Do washing machines without agitators wash as good as those without them?
1 year, 3 months ago
by
Posted by: 
tboomer
 from
Wisconsin
on Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
It is rougher on clothes, more wear and tear on fabric
1 year, 2 months ago
by
Posted by: 
Dusk387
 from
Sacramento
0points
0out of 0found this answer helpful.
answer 2
Thanks for the questions. Samsung's line-up of High Efficiency (HE) Top Load Washers, including the WA50F9A6DSW, are able to wash very large loads (this model features a 5.0 cubic foot tub) and reduce wear and tear on garments by removing the agitator. The low-profile pulsator and textured drum surface move in varying directions to move the items around in the drum without pulling and stretching. In addition, the WA50F9A6DSW features Samsung's AquaJet technology to increase the effectiveness of the wash and rinse cycles.

To help illustrate the high degree of performance, I can tell you that Samsung has received the JD Power & Associates Overall Customer Satisfaction Award for Clothes Washers for the past 4 years (2009-2012). It's also worth noting that Samsung's current line-up of both front and top loaders qualify for the highest level of energy efficiency - CEE Tier 3 - based on both energy and water use.

We appreciate your consideration!
Ms. Samsung
1 year, 3 months ago
by
Posted by: 
Anonymous
+3points
3out of 3found this answer helpful.
Question

Can this washer use HE powder detergent?

I've read that some HE washers do better with powder detergent. Is there a preference with this one?
9 months ago
by
Posted by: 
chelz0r
on Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
0points
0out of 0found this question helpful.
6 answers
Answers
answer 1
I like liquid detergent but you can use powder.
4 months ago
by
Posted by: 
Chemac0616
 from
Waco, TX
0points
0out of 0found this answer helpful.
answer 2
Yes it's what it requires
6 months ago
by
Posted by: 
Statro
 from
Louisiana
0points
0out of 0found this answer helpful.
answer 3
I believe the directions recommend liquid detergent, but it can use powder detergent. The drawer for the detergent has a tray in it for the liquid detergent that you remove if you use a powder.
6 months ago
by
Posted by: 
m3jmom
 from
Thomasville, NC
0points
0out of 0found this answer helpful.
answer 4
Yes. There is a small blue tray that you need to remove if using powder. Liquid or powder as long as it is labeled HE, that will be better.
7 months ago
by
Posted by: 
LitoLiclic
 from
Woodbridge, Virginia
0points
0out of 0found this answer helpful.
answer 5
I have been using HE liquid detergent and its works great. I even only wash on cold with the cold only detergent and it gets things good and clean.
9 months ago
by
Posted by: 
Romerdude
 from
Carrollton, TX
+1point
1out of 1found this answer helpful.
answer 6
Yes, you can use HE powder detergent in the WA50F9A6DSW by adding it to the detergent drawer with the liquid dispenser removed. There are certain instances, however, when HE liquid detergent is recommended, including:
- when washing delicates/hand-washables;
- when washing comforters;
- when using liquid color safe bleach, it's best if both the bleach and the detergent are in liquid form.

Thanks for the question,
Ms. Samsung
9 months ago
by
Posted by: 
Anonymous
+1point
1out of 1found this answer helpful.
Question

Is the washer designed so that the detergent and fabric softener dispensors do not clog. Or are easy to remove and clean?

1 year ago
by
Posted by: 
Anonymous
on Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
+2points
2out of 2found this question helpful.
3 answers
Answers
answer 1
Of course I can't 100% guarantee the design as I'm just a customer/user but so far it is not clogging.
7 months ago
by
Posted by: 
LitoLiclic
 from
Woodbridge, Virginia
0points
0out of 0found this answer helpful.
answer 2
yes...it has two seperate containers
1 year ago
by
Posted by: 
TAIT1616
 from
LAS VEGAS NV
+1point
1out of 1found this answer helpful.
answer 3
Thanks for the question. The dispensers in the WA50F9A6DSW are designed so water flushes them clean as they're dispensing, which can help to prevent clogging. It is a good idea to clean them periodically, however, and the dispenser drawer is easy to remove. Rinse it thoroughly with warm water to remove any residue.

- Ms. Samsung
1 year ago
by
Posted by: 
Anonymous
+1point
1out of 1found this answer helpful.
Question

Which cycle is best for washing whites

I don't see a whites selection and was wondering if normal would suffice or is there a better selection?
1 year, 3 months ago
by
Posted by: 
Wondering
 from
New Jersey
on Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
I use the Pure Cycle for my bleachable whites. It has the hot water wash & works well for me.
1 year, 2 months ago
by
Posted by: 
Charcoal88
 from
Brawley, CA
0points
0out of 0found this answer helpful.
answer 2
Depending on how dirty the whites are, you can use the Normal or Heavy-Duty option on the washing machine.
1 year, 3 months ago
by
Posted by: 
KatBBY
+1point
2out of 3found this answer helpful.
Question

Can I add my detergent myself while washer is filling with water, and NOT use the dispenser?

10 months ago
by
Posted by: 
CallmeL
on Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
+1point
1out of 1found this question helpful.
5 answers
Answers
answer 1
No, when you start the wash cycle the lid locks. Not sure why you would want to do this since the washer does it for you.
6 months ago
by
Posted by: 
m3jmom
 from
Thomasville, NC
0points
0out of 0found this answer helpful.
answer 2
Yes.
7 months ago
by
Posted by: 
LitoLiclic
 from
Woodbridge, Virginia
0points
0out of 0found this answer helpful.
answer 3
Yes, you can as long as you press the pause button and wait for a couple of second to unlock the door by itself. I am using the detergent pods and I can add more manually if I want to.
7 months ago
by
Posted by: 
LitoLiclic
 from
Woodbridge, Virginia
0points
0out of 0found this answer helpful.
answer 4
Technically you could, but the water won't run while you have the top open, so you'll risk damaging your clothing. Use the dispenser, the water flushes the soap out in a way to avoid damage to your clothes.
10 months ago
by
Posted by: 
JSquil
 from
New Jersey
0points
0out of 0found this answer helpful.
answer 5
Yes you can.
10 months ago
by
Posted by: 
Cozumel4me
 from
Orange County
+1point
1out of 1found this answer helpful.
Question

Can I temporarily turn off the mashine during the wash cycle (so I can soak the clothes under my own controlled timel), like old agitator ones?

10 months ago
by
Posted by: 
CallmeL
on Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
+1point
1out of 1found this question helpful.
4 answers
Answers
answer 1
Yes and it has the pre-soak setting also.
2 weeks, 6 days ago
by
Posted by: 
washer
0points
0out of 0found this answer helpful.
answer 2
Yes, you can temporarily turn off the ongoing washing and do manual soaking if you want. Just wait for the door to unlock by itself for a few seconds after pressing the pause button.
7 months ago
by
Posted by: 
LitoLiclic
 from
Woodbridge, Virginia
0points
0out of 0found this answer helpful.
answer 3
Yes. Machine has pause and yoi r able to set your own cycle.
9 months ago
by
Posted by: 
ryto
 from
texas
+1point
1out of 1found this answer helpful.
answer 4
Yes u can, but it does have a presoak option as well.
10 months ago
by
Posted by: 
Cozumel4me
 from
Orange County
0points
0out of 0found this answer helpful.
Question

Can you (and if yes, when do you) add additional fabric softner to the load?

1 year, 4 months ago
by
Posted by: 
Anonymous
on Samsung - 5.0 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Neat White
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes you can. There is a reservoir to add fabric softener right next to the tub under the lid. Add it prior to starting the load and the washer will take care of the rest.
1 year, 1 month ago
by
Posted by: 
CMCalvinSTL
 from
Saint Louis, MO
0points
0out of 0found this answer helpful.
answer 2
You can add liquid fabric softener to your wash load at the beginning of the cycle following the instructions from page 27 of the user manual:

1. Pour the recommended amount of liquid fabric softener into the softener compartment. For smaller loads, use less than one capful.
2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.
3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle.

In addition, selecting the Fabric Softener option on the control panel will add an additional rinse at the end of the cycle to more thoroughly remove laundry additives and perfumes. If you'd like to add more softener after the rinse cycle has passed, you can run a separate Rinse & Spin cycle and add fabric softener only.

For more information on using liquid fabric softener or other additives and operating the washer in general, the WA50F9A6DSW user manual can be downloaded as a pdf file from Samsung's website.

Thank you,
Ms. Samsung
1 year, 4 months ago
by
Posted by: 
Anonymous
+1point
1out of 1found this answer helpful.
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