Looking for Answers about Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver?

Customer Questions & Answers for
Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver

Geek Squad® Certified Refurbished Samsung GCRF-XE303C12-A01US Chromebook: Stay connected and productive wherever you are with this Samsung Chromebook. It's compact and lightweight, ready to use right out of the box and boots up fast. The operating system and all of your apps stay up-to-date because Chromebooks automatically update. Learn more about Geek Squad Certified Refurbished products › Learn more about Chromebooks ›
Customer Questions & Answers:
45 Questions
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79 Answers
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Questions & Answers for Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver

Question

MS Office Docs

Since this computer is not compatible with Microsoft products you can't work on spreadsheets or word or Adobe type documents? I need to edit my docs saved from my other computers. Also can you save/open jpg files?
1 year ago
by
Posted by: 
Anonymous
on Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
0points
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3 answers
Answers
answer 1
The Chromebook basically functions as a Chrome web browser with limited local storage. You can edit Office documents by uploading them to an online site such as Google Drive or Microsoft Office web. This will typically give you a basic functionality compared to the PC apps, and may be missing some more advanced features such as tracking changes. If you put an SD card from a camera in the Chromebook it will let you perform basic photo editing or upload the photos to a website (Google Drive by default). You can save online photos to a local Downloads folder.
11 months ago
by
Posted by: 
lordarcy
 from
Durham, NC
0points
0out of 0found this answer helpful.
answer 2
Correct you cannot install Microsoft Office, but Google Docs can view all of your Microsoft Office documents and you can create new Google Docs (online and offline) that are very comparable to what you would create with Word or Excel. The nice thing is that when you create a Google Doc you can actually save it out as a Word Doc, or a PDF, if you need to send it to someone in that format. I'd choose the free Google Docs any day over the expensive Microsoft Suite. If you aren't doing crazy complex algorithms, Google Docs will fit the bill.
1 year ago
by
Posted by: 
SaLesSki
 from
Milwaukee, WI
0points
0out of 0found this answer helpful.
answer 3
Yes, via Google Docs, which is similar to Microsoft Office and Word.

Best Buy Mobile and Connectivity Specialist,

Kraig
1 year ago
by
Posted by: 
spex
0points
0out of 0found this answer helpful.
Question

This model is WiFi only correct?

I'm not going to get wrapped into some 3G plan if i were to purchase this
1 year ago
by
Posted by: 
Joey
on Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
+2points
2out of 2found this question helpful.
3 answers
Answers
answer 1
Yes.
11 months ago
by
Posted by: 
lordarcy
 from
Durham, NC
-1point
0out of 1found this answer helpful.
answer 2
Mine is WiFi. No cellular service needed.
11 months ago
by
Posted by: 
girammab
 from
San Diego, CA
+2points
2out of 2found this answer helpful.
answer 3
Yes, this model is Wi-Fi and Bluetooth only.

No carrier plans or contracts.

Thanks for your interest in Samsung Chromebooks.

--Mr.Samsung
1 year ago
by
Posted by: 
Anonymous
+3points
3out of 3found this answer helpful.
Question

Games?

Can you play games on this?
1 year ago
by
Posted by: 
confused mom
 from
northern ca
on Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
-1point
1out of 3found this question helpful.
3 answers
Answers
answer 1
You can play basic online games including those that use Flash. Anything that consumes a lot of CPU on a desktop browser or that has advanced graphics is likely to run poorly on the cheaper CPU on a Samsung Chromebook or on an Intel Atom powered Chromebook.
11 months ago
by
Posted by: 
lordarcy
 from
Durham, NC
+2points
2out of 2found this answer helpful.
answer 2
As far as disc based games, no, there is no disc drive. However, you can download games from online vendors, as long as it complies with the system requirements of the Chrombook.

Best Buy Mobile and Connectivity Specialist,

Kraig
1 year ago
by
Posted by: 
spex
+1point
1out of 1found this answer helpful.
answer 3
No, Chromebooks only are able to operate within the Google Chrome web browser so games will not be able to be installed on this computer.
1 year ago
by
Posted by: 
MatthewSBBY
+1point
1out of 1found this answer helpful.
Question

Can you install Microsoft Office?

I have heard that you are not able to install Microsoft Office; I need a computer that will be able to use Microsoft Outlook so I am wondering if this computer will be able to support that?
1 year, 5 months ago
by
Posted by: 
Anonymous
on Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Google Docs supports viewing of Microsoft Office files, converting Office files to Google Docs, and when you create a Google Doc file you can save it as an Office format if needed.
1 year ago
by
Posted by: 
SaLesSki
 from
Milwaukee, WI
+4points
4out of 4found this answer helpful.
answer 2
Although the Chromebooks will have Office like software that can be downloaded, since this is not a Windows Laptop, it will not be directly compatible with MS Office. If you are looking for a Windows based Laptop, please take a look at any of the Series 3, 5, 7 or 9 Samsung laptops.

-MrSamsung
1 year, 5 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
+8points
8out of 8found this answer helpful.
Question

Is it a touch screen also?

1 year, 2 months ago
by
Posted by: 
Anonymous
on Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
This model is not a touch screen. The Chromebook Pixel model is though here: http://goo.gl/8L51D
1 year ago
by
Posted by: 
SaLesSki
 from
Milwaukee, WI
0points
0out of 0found this answer helpful.
answer 2
This model is not a touch-screen.

Thanks for your interest in Samsung products.

--Mr.Samsung
1 year, 2 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
Question

Does it come with the original packaging?

I want to buy it to donate it to my school, but it needs to come with the packaging and wrapping.
1 year, 1 month ago
by
Posted by: 
namrod05
 from
el paso, tx
on Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
My refurbished Chromebook did not come in its original packaging or equivalent. The laptop came in an unmarked brown cardboard box.
11 months ago
by
Posted by: 
bj86
 from
okc,ok
0points
0out of 0found this answer helpful.
answer 2
We don't have information on the packaging for Geek Squad Refurbished items. Please contact Best Buy directly for more information on this particular refurbished model.

--Mr.Samsung
1 year, 1 month ago
by
Posted by: 
Anonymous
-1point
0out of 1found this answer helpful.
Question

Can I install Skype on this computer?

1 year ago
by
Posted by: 
Anonymous
 from
phoenix
on Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Provided that Skype makes a Chromebook app, that will be possible.

Thanks for your interest in Samsung products.

--Mr.Samsung
1 year ago
by
Posted by: 
Anonymous
-3points
0out of 3found this answer helpful.
answer 2
Skype, or a 3rd party software programmer, would have to make the App available.

There are plenty of ways to connect with chat, video and audio with Google Hangout and Google Voice, and other Apps available on the Chromebook OS.

Thanks for your interest in Samsung products.

--Mr.Samsung
1 year ago
by
Posted by: 
Anonymous
-3points
1out of 5found this answer helpful.
Question

Does this chromebook have HDMI ?

9 months ago
by
Posted by: 
Anonymous
on Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes it does. And it works well.
8 months ago
by
Posted by: 
rong1611
 from
Huntersville, NC
0points
0out of 0found this answer helpful.
answer 2
Yes, an HDMI output is included.

Thanks for your interest in Samsung Chromebooks.

--Mr.Samsung
9 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
Question

In case something goes wrong with the computer can i return it?

Maybe the computer has a issue or shuts down etc.
8 months ago
by
Posted by: 
s
 from
little rock
on Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, normal return policy applies. I easily returned mine when I received it and it didn't work. read the description or call best buy to see how long the geek squad certified benefits last.
8 months ago
by
Posted by: 
mobilederek
 from
Annapolis, MD
+1point
1out of 1found this answer helpful.
answer 2
The current (and extended) warranties allow you to return merchandise up to a specific date.

Please check with the retailer directly on the return policy and repair policy.

Typically, Chromebooks are pretty reliable products.

Thanks for your interest in Samsung Chromebooks.

--Mr.Samsung
8 months ago
by
Posted by: 
Anonymous
+1point
1out of 1found this answer helpful.
Question

how can i get a manual for this chrome book?

7 months ago
by
Posted by: 
Anonymous
on Samsung - Geek Squad Certified Refurbished 11.6" Chromebook - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Good question. I could never find a downloadable file but Samsung has lots of information on their site and you really don't need one; they are that simple and intuitive.
6 months ago
by
Posted by: 
SouthpawLawman
 from
Paulden, AZ
0points
0out of 0found this answer helpful.
answer 2
An online manual can be viewed at the Samsung site here:

http://downloadcenter.samsung.com/content/UM/201210/20121008141622607/EN/manual_eng/index.html

Thanks for your interest in Samsung products.

--Mr. Samsung
7 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
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