Looking for Answers about Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel?

Customer Questions & Answers for
Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Keep a variety of foods at an ideal temperature with this Samsung RF24FSEDBSR 23.5 cu. ft. 4-door French door refrigerator, which features a 4-zone FlexZone drawer for customized cooling. Thru-the-door ice and water make it easy to enjoy a cold drink.
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21 Answers
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Questions & Answers for Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Question

Does the middle drawer, the flexizone drawer, provide correct temperature and humidity for storing produce?

I am looking for a refrigerator that has capability to store large amount of produce - both vegetables and fruits. Greens such as lettuce and kale seem to particularly need special conditions. The middle drawer of the counter depth four door refrigerator (23.5 cu ft) has 4 settings but none specific for produce. The standard depth French door 4 door whirlpool model does but I am limited to purchasing a counter depth refrigerator and as far as I have researched, whirlpool does not make a counter depth 4 door French door model. Your company and maybe a few others are it! Along with the two crispers in the main part of the refrigerator, storing produce is what I would use the middle drawer for - totally. Does the middle drawer of this model provide a setting appropriate for storing produce well?
2 weeks, 6 days ago
by
Posted by: 
Anonymous
on Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
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answer 1
Thanks for your interest in the RF24FSEDBSR. The middle Flex Zone Drawer has four settings, including Wine & Party Dishes (42°F), Deli Snacks (37°F), Cold Drinks (33°F) and Meat/Fish (29°F). Samsung doesn't recommend storing fruits and vegetables under the “Meat Fish” setting; and lettuce or other leafy produce should be stored in the crisper drawers rather than in the Flex Zone Drawer.

- Ms. Samsung
2 weeks, 4 days ago
by
Posted by: 
Anonymous
 from
Ridgefield Park, NJ
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Question

Are the doors and drawers removable for installation? We have a tight doorway to get through. Thanks, Chris

1 month, 1 week ago
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Posted by: 
Anonymous
on Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
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answer 1
Chris thank you for your question. The doors and drawers are removable, and if you have Best Buy deliver the refrigerator they should be able to remove the necessary parts to get the refrigerator through your doorway and place it in the correct spot in your kitchen.

-Mimi
1 month, 1 week ago
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Posted by: 
Mimi
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answer 2
Yes, the doors and drawers on the RF24FSEDBSR can be removed for delivery and installation, leaving a case depth of 24-1/8" to fit through a narrow doorway. Instructions can be found in the User Manual which comes packaged with the new Refrigerator, or can be downloaded in advance as a pdf file from Samsung's website.

Thanks for your interest!
Ms. Samsung
1 month, 1 week ago
by
Posted by: 
Anonymous
 from
Ridgefield Park, NJ
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Question

Is this model available without H2O/ ice maker?

2 months, 3 weeks ago
by
Posted by: 
Anonymous
on Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
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Answers
answer 1
If your issue is a water line, or lack thereof
the ice maker can be turned off/on
my suggestion is turn off the ice maker and
maybe in the future you can get a water line
hooked up and then just turn it on.
that,s what I did and I had no problems
1 month, 4 weeks ago
by
Posted by: 
mook
 from
NH
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answer 2
Thanks for your interest in the RF24FSEDBSR. The Counter Depth 4-Door is available only with the through-the-door ice and water dispenser, and all Samsung Refrigerators currently have automatic ice makers, though they can be turned off if you prefer not to connect to a water supply.

- Ms. Samsung
2 months, 3 weeks ago
by
Posted by: 
Anonymous
 from
Ridgefield Park, NJ
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Question

Can I get this refrigerator in black?

Can I get this refrigerator in black?
3 months, 3 weeks ago
by
Posted by: 
Anonymous
on Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
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answer 1
Thanks for your interest in the RF24FSEDBSR. This model is available only in real stainless steel. Counter depth Samsung models that are available in black include the 23 cubic foot 3-Door French Door RF23HCEDBBC and the 22 cubic foot RS22HDHPNBC Side by Side. There are also a number of full depth models available in black, including the 31 cubic foot RF31FMEDBCC 4-Door model.

- Ms. Samsung
3 months, 2 weeks ago
by
Posted by: 
Anonymous
 from
Ridgefield Park, NJ
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Question

SKU 8391062

You indicate this model does not have the external water dispenser. Does it have an internal water dispenser?
I do not see any pictures of this model on yours or Samsungs website.
Please verify that it does not have the Sparkling water dispenser.
11 months ago
by
Posted by: 
Anonymous
on Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
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answer 1
It has an external ice and water dispenser.
8 months ago
by
Posted by: 
BusyTexasMom
 from
Dallas, TX
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answer 2
Thanks for the question. There seems to be some misunderstanding. While the counter depth RF24FSEDBSR does not have the ability to dispense sparkling water, it does have a through-the-door ice and water dispenser that provides filtered still water. There are a number of photos of the RF24FSEDBSR (SKU #8391062) on this website, as well as on Samsung's site.

At this point in time, the only model that has the ability to dispense sparkling water (in addition to ice and filtered still water) is the full-depth RF31FMESBSR (SKU #8391105). I've included links to both of these models, which I hope helps to clear up the confusion.

We appreciate your interest!
Ms. Samsung
11 months ago
by
Posted by: 
Anonymous
+1point
1out of 1found this answer helpful.
Question

What is the height of this model including hinges?

I have exactly 70 1/8" max. height. Will this model fit in? I saw a review that indicated this model may vary in dimensions.
1 year ago
by
Posted by: 
librarygirl
 from
Farmington Hills/Detroit
on Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
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3 answers
Answers
answer 1
It's 70" tall. I believe you need some clearance for ventilation either from the top or the sides.
2 months, 2 weeks ago
by
Posted by: 
JC18
 from
Bergen County, NJ
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answer 2
Mine is exactly 70" tall from floor to tallest point.
10 months ago
by
Posted by: 
tjho
 from
santa fe, nm
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answer 3
The RF24FSEDBSR is 70" high with the hinges, 68-7/8" without them, and Samsung recommends leaving at least 3/8" above the fridge for air circulation and ease of movement. The front leveling legs can be adjusted to raise the front of the fridge, as needed, to ensure the fridge is level so the doors can seal properly. It isn't unusual to have cabinets above the fridge that are only 12-13" deep, in which case you should have plenty of room available.

Thanks for your interest,
Ms. Samsung
11 months ago
by
Posted by: 
Anonymous
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Question

Are there any plans for a counter depth Samsung with the Soda Stream? If so, how soon?

1 year ago
by
Posted by: 
Anonymous
on Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
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Answers
answer 1
Thanks for your interest in Samsung refrigerators. At this time, the only model with the SodaStream feature is the full size RF31FMESBSR, with a case depth of 31-1/8" and a capacity of 30.5 cubic feet. I'm unable to speculate about future plans for new models, but I'll be happy to pass along your suggestion to the appropriate team.

- Ms. Samsung
1 year ago
by
Posted by: 
Anonymous
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Question

bottom freezer drawer

I have an island that is close to the refrigerator. In order to see if I have enough clearance, I need to know how far the bottom freezer draw can be pulled out

Thanks
1 year ago
by
Posted by: 
Anonymous
on Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
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3 answers
Answers
answer 1
16.5".
2 months, 2 weeks ago
by
Posted by: 
JC18
 from
Bergen County, NJ
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answer 2
approximately 2' and/or a couple inches shorter. No greater than the depth of the fridge.
1 year ago
by
Posted by: 
NDiddy
 from
SE Iowa
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answer 3
The depth of the RF24FSEDBSR with the drawer fully extended is 46-3/4". In addition, Samsung recommends leaving at least 1" behind the fridge for air circulation and connections.

Thanks for your interest!
Ms. Samsung
1 year ago
by
Posted by: 
Anonymous
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Question

Are the SIDES of this fridge stainless?

1 year, 2 months ago
by
Posted by: 
Anonymous
on Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
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2 answers
Answers
answer 1
No, they're painted a medium/dark grey.
1 year ago
by
Posted by: 
NDiddy
 from
SE Iowa
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answer 2
Thanks for your interest. The RF24FSEDBSR does not have stainless steel sides; the sides and top of this model are painted gray to match the stainless steel doors.

- Ms. Samsung
1 year, 2 months ago
by
Posted by: 
Anonymous
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Question

How deep are the shelves?

I want to fit large items like veggie trays and pizza boxes in the refrigerator. What is the usable depth of the shelves? What is the usable depth of the FlexZone drawer?
1 year, 2 months ago
by
Posted by: 
t
on Samsung - 23.5 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
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3 answers
Answers
answer 1
The back of the frig is a little curved. The depth of the shelve is between 14.5" to 16".
2 months, 2 weeks ago
by
Posted by: 
JC18
 from
Bergen County, NJ
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answer 2
veggie trays and pizza boxes will fit easily into the shelves. FlexZone drawer depths are good for my use.
1 year, 1 month ago
by
Posted by: 
sahh
 from
san jose, ça
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answer 3
Thanks for the question. The interior of the RF24FSEDBSR counter depth 4-Door French Door refrigerator is 33" wide (wall-to-wall) by 16-1/4" deep (rear wall to front of shelf). The Flex Zone Drawer interior measures 28" wide by 14" deep. I hope you find these dimensions to be sufficient for storing your veggie trays and pizza boxes!

We appreciate your interest in Samsung!
Ms. Samsung
1 year, 2 months ago
by
Posted by: 
Anonymous
+2points
2out of 2found this answer helpful.
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