Looking for Answers about HP - 564 Ink Cartridge - Black?

Customer Questions & Answers for
HP - 564 Ink Cartridge - Black

Print your important documents and favorite photos with this dark black ink, which dries instantly and resists smudging
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30 Questions
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94 Answers
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Questions & Answers for HP - 564 Ink Cartridge - Black

Question

Use only reg black and photo black

Can I leave empty color cartridges in place and just replace photo blk and high yield blk cartridges if I only want to print in blk and white?
8 months ago
by
Posted by: 
Goodwitch
 from
Milwaukee, Wi
on HP - 564 Ink Cartridge - Black
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6 answers
Answers
answer 1
I have and have had no problems because my printer won't work unless all my cartridges are in
5 months, 2 weeks ago
by
Posted by: 
Pange
 from
Milwaukee, WI
0points
0out of 0found this answer helpful.
answer 2
Yes, just do not open ink cartridge until ready to use.
6 months ago
by
Posted by: 
Ilene
 from
Jacksonville
0points
0out of 0found this answer helpful.
answer 3
I have an HP Photosmart 5510 that uses 3 color and 1 black. I have had this printer for over a year and the original color cartridges are still in them and they have been empty for a long time. When I print something that has color in it I select black only and the color parts come out grey. I buy 564 black cartridges.
6 months ago
by
Posted by: 
CCW49er
 from
Deltona, Florida
0points
0out of 0found this answer helpful.
answer 4
I have three other colors beside black and i get a message saying cartridges low on ink and somehow i am still able to print so long as there is no other color on ehst you are printing.
7 months ago
by
Posted by: 
23bb
0points
0out of 0found this answer helpful.
answer 5
As far as I know you can leave them in. I don't think it would hurt a thing.
8 months ago
by
Posted by: 
Jamie51
0points
0out of 0found this answer helpful.
answer 6
yes
8 months ago
by
Posted by: 
Mousy
 from
ct
0points
0out of 0found this answer helpful.
Question

SEE BELOW

I HAVE AN HP MODEL C309a PRINTER. DO I NEED TO REPLACE ALL OF THE INK CARTRIDGES, BOTH BLACK CARTRIDGES OR JUST ONE OF THE BLACK CARTRIDGES (#564) IN ORDER TO PRINT IN BLACK ONLY ?
7 months ago
by
Posted by: 
Anonymous
on HP - 564 Ink Cartridge - Black
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6 answers
Answers
answer 1
Yo ushould only need to buy the black ink. I don't print in color as it just costs to much. I have empty color cartidges in my printer and just replace the black cartidge when needed.
5 months, 1 week ago
by
Posted by: 
Rockey
 from
RI
0points
0out of 0found this answer helpful.
answer 2
Just the black but you must change the printer properties to greyscale and then on the drop down menu select black ink only. You usually need to do it a few times until the printer "learns it". Good luck
5 months, 1 week ago
by
Posted by: 
debgio
 from
Taunton, MA
0points
0out of 0found this answer helpful.
answer 3
I have the same one and you can just replace the non photo only and still print.
6 months ago
by
Posted by: 
miikkee13
0points
0out of 0found this answer helpful.
answer 4
Only one the 564
6 months ago
by
Posted by: 
Richierich
0points
0out of 0found this answer helpful.
answer 5
The larger black cartridge would need to be replaced.
The small black cartridge is photo black which I believe is optional.
.
7 months ago
by
Posted by: 
MagnoliaAV
 from
CA
0points
0out of 0found this answer helpful.
answer 6
The HP Photosmart printer needs to have the black and the color ink cartridges installed and in working order for the printer to operate.
7 months ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

Why aren't the Symbols printed on the Packaging

If the bowtie and pentagon symbols are so important why doesn't HP print the icons on the packaging material so when you buy a package of ink; you aren't surprised to find, the black ink (the only one needing to be replaced at the moment) will not work in that position in the printer.
1 year, 1 month ago
by
Posted by: 
JEBB
 from
Singapore
on HP - 564 Ink Cartridge - Black
-1point
0out of 1found this question helpful.
6 answers
Answers
answer 1
One of the black ink has the sign on the box.
3 months, 2 weeks ago
by
Posted by: 
PDRO
0points
0out of 0found this answer helpful.
answer 2
The bow tie symbol is photo black ink and is used in 5 cartridge printers. Black ink cartridge has a house symbol and that ink is used by the printer primarily for letters and numbers not photo's. When you go to buy the ink you will notice the cartridge will either say Photo Black or Black. They are not interchangeable. If you bring up a print report to show what is low you go and get that cartridge.
5 months ago
by
Posted by: 
DD776776
0points
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answer 3
There is a symbol on the ink package
5 months ago
by
Posted by: 
Dolphin1957
 from
Milan, Illinois
0points
0out of 0found this answer helpful.
answer 4
If it say Black Noir, (and it will), on the package it is for general
use. The'bowtie' is for photo and will also say so on package.
10 months ago
by
Posted by: 
TheBrain
+1point
1out of 1found this answer helpful.
answer 5
They are printed at the bottom of the box.
11 months ago
by
Posted by: 
RRR17
 from
Inglewood, CA
0points
0out of 0found this answer helpful.
answer 6
You have to look for the "photo quality" black ink. It is very annoying that the symbols are not shown on the packaging. I found the correct ink when I asked about it at Best Buy.
1 year ago
by
Posted by: 
AustinTexasMember
+1point
1out of 1found this answer helpful.
Question

CAN I ONLY REPLACE THE BLACK CARTRIDGE

INK I S LOW AND I WONDER IF I CAN ONLY RE PLACE THE BLACK?
HP PHOTOSMART6520
2 years, 2 months ago
by
Posted by: 
Anonymous
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
6 answers
Answers
answer 1
Yes I have. Depends on the printer as long as you have an option to print only in black and white or grayscale..
1 year, 3 months ago
by
Posted by: 
InLAForGood
 from
Los Angeles, CA
0points
0out of 0found this answer helpful.
answer 2
yes, you can replace any of the colors as they are being used, your printer keeps track of how low each color is.
1 year, 3 months ago
by
Posted by: 
marthenia
0points
0out of 0found this answer helpful.
answer 3
Yes you can only replace the black cartridge. There are always cartridges for color and separate ones for black.
1 year, 4 months ago
by
Posted by: 
mcmkcmo
 from
KCMO
0points
0out of 0found this answer helpful.
answer 4
yes
1 year, 4 months ago
by
Posted by: 
quincyb1
 from
madison, wi
0points
0out of 0found this answer helpful.
answer 5
Yes, if that is the only cartridge that is low you can replace that one.
2 years, 2 months ago
by
Posted by: 
printmorepages
 from
missouri
0points
0out of 0found this answer helpful.
answer 6
This HP Printer requires the use of all of ink cartridges in order to print. All of the ink cartridges must be functional and not completely depleted of ink. This HP Printer has the ability to be manually set to where it prints using just the black ink cartridge. Please keep in mind that in order to achieve a true black you will need the use of all of the inks. If you manually set the printer to use just the black ink only the prints will be in grayscale.
2 years, 2 months ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

I purchased a HP Photosmart 7520 all in one printer and am trying to determine how many 4X6 photos I can print using the ink that came with it

1 year, 4 months ago
by
Posted by: 
Bel
 from
New york
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
6 answers
Answers
answer 1
IT SHOULD SAY SOMEWHERE ON THE PACKAGE BUT FROM MY EXPERIENCE IT'S 250 IF YOU HAVE THE XL INK IT SHOULD PRINT MORE
1 month, 4 weeks ago
by
Posted by: 
Dmm08
0points
0out of 0found this answer helpful.
answer 2
It depends if you are printing it with high quality or fast print. Since it is for photo, i will asume it will be set to high quality print. If this is the case, you will probably get 10 give or take. The original ink that comes with the printer is only a small demo ink, meaning its free ink, so it will not be as much as the one will be be purchasing very soon.
2 months, 1 week ago
by
Posted by: 
kendrickson
0points
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answer 3
it deoends on the photo paper that you use and the quality of print.
10 months ago
by
Posted by: 
djb2dac
0points
0out of 0found this answer helpful.
answer 4
not enough
1 year, 3 months ago
by
Posted by: 
sgood
-1point
0out of 1found this answer helpful.
answer 5
I've printed twelve pictures of various sizes and still had some ink left i suggest gett the 564 xl for more ink and productivity
1 year, 4 months ago
by
Posted by: 
Kay1226
 from
San Diego
0points
0out of 0found this answer helpful.
answer 6
HP is unable to accurately comment on this question because there are too many variables like the format, mode and other factors. I apologize for any inconvenience this may cause you.
1 year, 4 months ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

INK CARTRIDGES

DO YOU TAKE EMPTY 940 INK CARTRIDGES FOR HP PRINTER
2 months, 2 weeks ago
by
Posted by: 
DICK
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
6 answers
Answers
answer 1
Your local Best Buy should have recycle containers in the
Entry/exit....They accept INK cartridges, batteries etc
1 month, 2 weeks ago
by
Posted by: 
dna6973
0points
0out of 0found this answer helpful.
answer 2
Best buy use to recycle and credit for them but not sure anymore
2 months, 1 week ago
by
Posted by: 
amanlikeyrrab
0points
0out of 0found this answer helpful.
answer 3
I prefer to use fresh ink rather than use empty cartridges and have only tried doing that once and was not impressed.
2 months, 1 week ago
by
Posted by: 
Sandy
0points
0out of 0found this answer helpful.
answer 4
No
2 months, 1 week ago
by
Posted by: 
Fadi
0points
0out of 0found this answer helpful.
answer 5
Yes
2 months, 1 week ago
by
Posted by: 
Prettyme
0points
0out of 0found this answer helpful.
answer 6
Hello, I see that you are interested in knowing if we take empty HP 940 ink cartridges. Unfortunately we do not collect empty HP 564 ink cartridges.
Hopefully that helps you out, and thanks again for choosing HP.
2 months, 2 weeks ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

i HAVE A HP 7520 AND WOULD LIKE TO CHANGE IT FOR ANOTHER PRINTER BUT i HAVE QUITE A LOT OF INK AND WONDER WHAT PRINTERS TAKE HP 564

I HAVE A HP PHOTOSMART AND WOULD LIKE TO CHANGE IT FOR ANOHER PRINTER, BUT I HAVE A LOT OF INK AND WONDER WHAT OTHER HP PHOTOSMART PRINTER TAKES THE SAME INK. HP NO. 564
2 months, 3 weeks ago
by
Posted by: 
MARG
 from
BROSSARD
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
5 answers
Answers
answer 1
#564 work in my HP photosmart model 5520
3 weeks, 1 day ago
by
Posted by: 
ClippersFANactic
0points
0out of 0found this answer helpful.
answer 2
IF THEY ARE NOT OPENED YOU CAN TAKE IT BACK TO THE STORE AND EXCHANGE IT !! THE HP 3521 SERIES PRINTER WILL TAKE 564 INK.
1 month, 4 weeks ago
by
Posted by: 
Dmm08
0points
0out of 0found this answer helpful.
answer 3
I have a photosmart c6380, I think most of the c6300's will. You can also Google it...
2 months, 1 week ago
by
Posted by: 
coolcat15
0points
0out of 0found this answer helpful.
answer 4
I have the same printer, and I and very happy with it...serveto my purpose.
Have enough ink also. I would recommend to ask the guys at best buy they know everything....good luck!
2 months, 3 weeks ago
by
Posted by: 
brokenarrow
0points
0out of 0found this answer helpful.
answer 5
5520 printer photosmart
2 months, 3 weeks ago
by
Posted by: 
Nerei96
0points
0out of 0found this answer helpful.
Question

Replaced black cartridge and now printer will not print text

I have a HP Photosmart Premium Printer -Model c309g. I replaced the depleted black ink cartidge with a brand new one and now it will not print any black text. Colors all print. I am now getting a message that the photo ink is depleted ( I have never printed photos and seldom any graphics.) Is the photo ink necessary for printing text? Can a regular hp black cartridge be substituted for photo ink? What do I try now to get this printer to print?? All cartridges are hp ink.
3 years, 4 months ago
by
Posted by: 
v
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
I would suggest troubleshooting your printer if it has that capability.Sometimes when adding a new cartridge you may not put the cartridge in all the way an so there may not be a proper connection.take it out and reinsert it. I sometimes have to remove all the ink cartridges and clean the heads of the connectors. that may be another reason for bad connection. I have a built =in self-cleaner in mines that I use after i clean it manually. Also turning the printer off a and on after installing ink with kind of reset it. If none of these things work just try contacting HP customer service
1 month, 1 week ago
by
Posted by: 
Archer77
0points
0out of 0found this answer helpful.
answer 2
I ran into a similar issue with my HP Photosmart 6510. The answer I heard, was you needed to clean the print head by removing it and rinsing it in a sink. Unfortunatley you can't do that with the 6510 without unscrewing things, so I bought a new printer that I like much better HP Officejet 5740.

In my case I tried multiple cleaning of print heads till I used up all my color ink and no dice. You might ask the Geek Squad, they may have a solution.
10 months ago
by
Posted by: 
TesterInCBurg
 from
Christiansburg, VA
0points
0out of 0found this answer helpful.
answer 3
I had this problem and it was a printer problem not the ink cartridge. Try reinstalling your printer. It worked for me.
2 years, 5 months ago
by
Posted by: 
sophiesgramma
0points
0out of 0found this answer helpful.
answer 4
I have a different model but HP came out with this new(?), *free* tool that runs and checks everything and fixes the errors for you. It is called the HP Print and Scan Doctor. Here is the link, hope it helps!

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/printer_diag/&softwareitem=mp-120776-1
2 years, 8 months ago
by
Posted by: 
Lindsey1980
 from
Summerville, SC
0points
0out of 0found this answer helpful.
Question

what is the name of the wider black ink cartridge for the 7510 model C311a?

the markings are gone from the old cartridge I will be ordering the complete set from Best Buy.
I've had that email address for years.
1 year, 2 months ago
by
Posted by: 
jay
 from
Zwolle, LA
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
This might be the 564 xl (Black Noir). Best to check this a sales
person before buying.
10 months ago
by
Posted by: 
TheBrain
0points
0out of 0found this answer helpful.
answer 2
Office jet 6520 hp
10 months ago
by
Posted by: 
6550
0points
0out of 0found this answer helpful.
answer 3
PhotoSmart 7510 e-All-in-One - C311a
1 year, 1 month ago
by
Posted by: 
Evs13
0points
0out of 0found this answer helpful.
answer 4
This HP printer will take the HP 564 ink and 564XL ink cartridges.
1 year, 2 months ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

Message: Ink cartridge appears to be missing

On my Photosmart C6300 I replaced the three color cartridges and the black XL. I'm now getting a message that the Photo Black is missing -- although I had not had one in that slot befor. It printed fine without the Photo Black, but now I just get the error message and nothing will print. BTW, I never print photos, so I have never replaced that cartridge since the original one ran out years ago.
3 years, 4 months ago
by
Posted by: 
Anonymous
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
I have had this issue before as well. It seems that sometimes you may get a cartridge with a bad sensor chip in the 564 black inks. Try exchanging it for the Vivid black. That has always worked for me! Good luck!!
1 year, 2 months ago
by
Posted by: 
MrsLias
 from
Iowa
0points
0out of 0found this answer helpful.
answer 2
Most HP printers will not work without all of the cartridges in place as the printer needs to recognize that the proper ones are in place before you can print anything. I am not sure if there was a glitch that allowed you to print without the black cartridge being installed, but I have had brand new cartridges that the printer would not recognize after installing them. Each cartridge has a tiny circuit strip on it that may be damaged. Try using a different cartridge and return the one that doesn't work. I don't know about you, but stuff like this happens to me when I have the least amount of time for it.
2 years, 7 months ago
by
Posted by: 
Metalman01
 from
Mount Morris MI
0points
0out of 0found this answer helpful.
answer 3
I have not had that specific problem, but there is am HP Print and Scan Dr. tool that is free that has fixed any problems I have ever had. Hope it helps!

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/printer_diag/&softwareitem=mp-120776-1
2 years, 8 months ago
by
Posted by: 
Lindsey1980
 from
Summerville, SC
0points
0out of 0found this answer helpful.
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