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Customer Questions & Answers for
HP - 564 Ink Cartridge - Black

Print your important documents and favorite photos with this dark black ink, which dries instantly and resists smudging
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30 Questions
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122 Answers
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Questions & Answers for HP - 564 Ink Cartridge - Black

Question

CAN I ONLY REPLACE THE BLACK CARTRIDGE

INK I S LOW AND I WONDER IF I CAN ONLY RE PLACE THE BLACK?
HP PHOTOSMART6520
2 years, 5 months ago
by
Posted by: 
Anonymous
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
10 answers
Answers
answer 1
Yes, if your black Ink is low replace. You don't need to replace the color Ink.
Hope it helps
6 days ago
by
Posted by: 
Albe
0points
0out of 0found this answer helpful.
answer 2
Yes, you are be able to replace the black cartridge if needed.
1 week, 4 days ago
by
Posted by: 
Shox1
0points
0out of 0found this answer helpful.
answer 3
According to HP Tech Support, this printer will not operate with only the black cartridge installed; the color cartridges must be installed and contain at least a minimum level of ink. I asked him to define minimum and he said that as long as the printer display does not say the cartridge is empty and it needs to be replaced, that should work. I dumped the 6520 and bought a 7640, which includes a newer technology that does not required the color cartridge (just 1 for the 7640) to be present in order to print in black only.
3 weeks, 6 days ago
by
Posted by: 
1611
0points
0out of 0found this answer helpful.
answer 4
Yes you can. They are in separate slots.
1 month ago
by
Posted by: 
Snoopy
0points
0out of 0found this answer helpful.
answer 5
Yes I have. Depends on the printer as long as you have an option to print only in black and white or grayscale..
1 year, 6 months ago
by
Posted by: 
InLAForGood
 from
Los Angeles, CA
0points
0out of 0found this answer helpful.
answer 6
yes, you can replace any of the colors as they are being used, your printer keeps track of how low each color is.
1 year, 6 months ago
by
Posted by: 
marthenia
0points
0out of 0found this answer helpful.
answer 7
Yes you can only replace the black cartridge. There are always cartridges for color and separate ones for black.
1 year, 6 months ago
by
Posted by: 
mcmkcmo
 from
KCMO
0points
0out of 0found this answer helpful.
answer 8
yes
1 year, 7 months ago
by
Posted by: 
quincyb1
 from
madison, wi
0points
0out of 0found this answer helpful.
answer 9
Yes, if that is the only cartridge that is low you can replace that one.
2 years, 5 months ago
by
Posted by: 
printmorepages
 from
missouri
0points
0out of 0found this answer helpful.
answer 10
This HP Printer requires the use of all of ink cartridges in order to print. All of the ink cartridges must be functional and not completely depleted of ink. This HP Printer has the ability to be manually set to where it prints using just the black ink cartridge. Please keep in mind that in order to achieve a true black you will need the use of all of the inks. If you manually set the printer to use just the black ink only the prints will be in grayscale.
2 years, 5 months ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

SEE BELOW

I HAVE AN HP MODEL C309a PRINTER. DO I NEED TO REPLACE ALL OF THE INK CARTRIDGES, BOTH BLACK CARTRIDGES OR JUST ONE OF THE BLACK CARTRIDGES (#564) IN ORDER TO PRINT IN BLACK ONLY ?
10 months ago
by
Posted by: 
Anonymous
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
7 answers
Answers
answer 1
564 black
1 month ago
by
Posted by: 
fdvmark
0points
0out of 0found this answer helpful.
answer 2
Yo ushould only need to buy the black ink. I don't print in color as it just costs to much. I have empty color cartidges in my printer and just replace the black cartidge when needed.
8 months ago
by
Posted by: 
Rockey
 from
RI
0points
0out of 0found this answer helpful.
answer 3
Just the black but you must change the printer properties to greyscale and then on the drop down menu select black ink only. You usually need to do it a few times until the printer "learns it". Good luck
8 months ago
by
Posted by: 
debgio
 from
Taunton, MA
0points
0out of 0found this answer helpful.
answer 4
I have the same one and you can just replace the non photo only and still print.
9 months ago
by
Posted by: 
miikkee13
0points
0out of 0found this answer helpful.
answer 5
Only one the 564
9 months ago
by
Posted by: 
Richierich
0points
0out of 0found this answer helpful.
answer 6
The larger black cartridge would need to be replaced.
The small black cartridge is photo black which I believe is optional.
.
9 months ago
by
Posted by: 
MagnoliaAV
 from
CA
0points
0out of 0found this answer helpful.
answer 7
The HP Photosmart printer needs to have the black and the color ink cartridges installed and in working order for the printer to operate.
10 months ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

Is your 564 the same as the 564XL

Is the 564 the same as the 564XL, the way i understand the XL has more ink
6 years ago
by
Posted by: 
Anonymous
on HP - 564 Ink Cartridge - Black
+6points
6out of 6found this question helpful.
7 answers
Answers
answer 1
Yes they are the same except the XL holds more ink
6 days ago
by
Posted by: 
JJ84
0points
0out of 0found this answer helpful.
answer 2
Correct. The XL cartridge has more ink.
1 week, 4 days ago
by
Posted by: 
Shox1
0points
0out of 0found this answer helpful.
answer 3
Yes, the XL has more ink. Better value for the money. More pages printed.
3 weeks, 3 days ago
by
Posted by: 
Jane
0points
0out of 0found this answer helpful.
answer 4
yes
1 month ago
by
Posted by: 
fdvmark
0points
0out of 0found this answer helpful.
answer 5
True. The XL has more ink.
7 months ago
by
Posted by: 
teach4life
0points
0out of 0found this answer helpful.
answer 6
The XL ink will give you anywhere from 200 to 300 more pages. It's about half a tank more.
5 years, 10 months ago
by
Posted by: 
MGM
 from
Chicago
+6points
7out of 8found this answer helpful.
answer 7
The HP 564XL Black ink cartridge contains approximately three times as much ink as the standard HP 564 ink cartridge.
6 years ago
by
Posted by: 
HP Team
 from
Boise, ID
+5points
5out of 5found this answer helpful.
Question

Use only reg black and photo black

Can I leave empty color cartridges in place and just replace photo blk and high yield blk cartridges if I only want to print in blk and white?
11 months ago
by
Posted by: 
Goodwitch
 from
Milwaukee, Wi
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
7 answers
Answers
answer 1
I do all the time- the ink "bay" just can't be empty but if you always set your printing jobs to use black only, (or "high quality" for two-sided printing) then you do not need the color cartridges to be full. I have been operating the same way for years (I just print text documents so color is unnecessary).
2 months, 1 week ago
by
Posted by: 
Danielle
0points
0out of 0found this answer helpful.
answer 2
I have and have had no problems because my printer won't work unless all my cartridges are in
8 months ago
by
Posted by: 
Pange
 from
Milwaukee, WI
0points
0out of 0found this answer helpful.
answer 3
Yes, just do not open ink cartridge until ready to use.
8 months ago
by
Posted by: 
Ilene
 from
Jacksonville
0points
0out of 0found this answer helpful.
answer 4
I have an HP Photosmart 5510 that uses 3 color and 1 black. I have had this printer for over a year and the original color cartridges are still in them and they have been empty for a long time. When I print something that has color in it I select black only and the color parts come out grey. I buy 564 black cartridges.
9 months ago
by
Posted by: 
CCW49er
 from
Deltona, Florida
0points
0out of 0found this answer helpful.
answer 5
I have three other colors beside black and i get a message saying cartridges low on ink and somehow i am still able to print so long as there is no other color on ehst you are printing.
9 months ago
by
Posted by: 
23bb
0points
0out of 0found this answer helpful.
answer 6
As far as I know you can leave them in. I don't think it would hurt a thing.
11 months ago
by
Posted by: 
Jamie51
0points
0out of 0found this answer helpful.
answer 7
yes
11 months ago
by
Posted by: 
Mousy
 from
ct
0points
0out of 0found this answer helpful.
Question

I purchased a HP Photosmart 7520 all in one printer and am trying to determine how many 4X6 photos I can print using the ink that came with it

1 year, 7 months ago
by
Posted by: 
Bel
 from
New york
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
6 answers
Answers
answer 1
IT SHOULD SAY SOMEWHERE ON THE PACKAGE BUT FROM MY EXPERIENCE IT'S 250 IF YOU HAVE THE XL INK IT SHOULD PRINT MORE
4 months, 3 weeks ago
by
Posted by: 
Dmm08
0points
0out of 0found this answer helpful.
answer 2
It depends if you are printing it with high quality or fast print. Since it is for photo, i will asume it will be set to high quality print. If this is the case, you will probably get 10 give or take. The original ink that comes with the printer is only a small demo ink, meaning its free ink, so it will not be as much as the one will be be purchasing very soon.
5 months, 1 week ago
by
Posted by: 
kendrickson
0points
0out of 0found this answer helpful.
answer 3
it deoends on the photo paper that you use and the quality of print.
1 year, 1 month ago
by
Posted by: 
djb2dac
0points
0out of 0found this answer helpful.
answer 4
not enough
1 year, 6 months ago
by
Posted by: 
sgood
-1point
0out of 1found this answer helpful.
answer 5
I've printed twelve pictures of various sizes and still had some ink left i suggest gett the 564 xl for more ink and productivity
1 year, 7 months ago
by
Posted by: 
Kay1226
 from
San Diego
0points
0out of 0found this answer helpful.
answer 6
HP is unable to accurately comment on this question because there are too many variables like the format, mode and other factors. I apologize for any inconvenience this may cause you.
1 year, 7 months ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

Why aren't the Symbols printed on the Packaging

If the bowtie and pentagon symbols are so important why doesn't HP print the icons on the packaging material so when you buy a package of ink; you aren't surprised to find, the black ink (the only one needing to be replaced at the moment) will not work in that position in the printer.
1 year, 4 months ago
by
Posted by: 
JEBB
 from
Singapore
on HP - 564 Ink Cartridge - Black
-1point
0out of 1found this question helpful.
6 answers
Answers
answer 1
One of the black ink has the sign on the box.
6 months ago
by
Posted by: 
PDRO
0points
0out of 0found this answer helpful.
answer 2
The bow tie symbol is photo black ink and is used in 5 cartridge printers. Black ink cartridge has a house symbol and that ink is used by the printer primarily for letters and numbers not photo's. When you go to buy the ink you will notice the cartridge will either say Photo Black or Black. They are not interchangeable. If you bring up a print report to show what is low you go and get that cartridge.
8 months ago
by
Posted by: 
DD776776
0points
0out of 0found this answer helpful.
answer 3
There is a symbol on the ink package
8 months ago
by
Posted by: 
Dolphin1957
 from
Milan, Illinois
0points
0out of 0found this answer helpful.
answer 4
If it say Black Noir, (and it will), on the package it is for general
use. The'bowtie' is for photo and will also say so on package.
1 year, 1 month ago
by
Posted by: 
TheBrain
+1point
1out of 1found this answer helpful.
answer 5
They are printed at the bottom of the box.
1 year, 2 months ago
by
Posted by: 
RRR17
 from
Inglewood, CA
0points
0out of 0found this answer helpful.
answer 6
You have to look for the "photo quality" black ink. It is very annoying that the symbols are not shown on the packaging. I found the correct ink when I asked about it at Best Buy.
1 year, 3 months ago
by
Posted by: 
AustinTexasMember
+1point
1out of 1found this answer helpful.
Question

INK CARTRIDGES

DO YOU TAKE EMPTY 940 INK CARTRIDGES FOR HP PRINTER
5 months, 1 week ago
by
Posted by: 
DICK
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
6 answers
Answers
answer 1
Your local Best Buy should have recycle containers in the
Entry/exit....They accept INK cartridges, batteries etc
4 months, 1 week ago
by
Posted by: 
dna6973
0points
0out of 0found this answer helpful.
answer 2
Best buy use to recycle and credit for them but not sure anymore
5 months, 1 week ago
by
Posted by: 
amanlikeyrrab
0points
0out of 0found this answer helpful.
answer 3
I prefer to use fresh ink rather than use empty cartridges and have only tried doing that once and was not impressed.
5 months, 1 week ago
by
Posted by: 
Sandy
0points
0out of 0found this answer helpful.
answer 4
No
5 months, 1 week ago
by
Posted by: 
Fadi
0points
0out of 0found this answer helpful.
answer 5
Yes
5 months, 1 week ago
by
Posted by: 
Prettyme
0points
0out of 0found this answer helpful.
answer 6
Hello, I see that you are interested in knowing if we take empty HP 940 ink cartridges. Unfortunately we do not collect empty HP 564 ink cartridges.
Hopefully that helps you out, and thanks again for choosing HP.
5 months, 1 week ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

i HAVE A HP 7520 AND WOULD LIKE TO CHANGE IT FOR ANOTHER PRINTER BUT i HAVE QUITE A LOT OF INK AND WONDER WHAT PRINTERS TAKE HP 564

I HAVE A HP PHOTOSMART AND WOULD LIKE TO CHANGE IT FOR ANOHER PRINTER, BUT I HAVE A LOT OF INK AND WONDER WHAT OTHER HP PHOTOSMART PRINTER TAKES THE SAME INK. HP NO. 564
5 months, 3 weeks ago
by
Posted by: 
MARG
 from
BROSSARD
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
6 answers
Answers
answer 1
According to the box, HP deskjet 3520 3521 3522 3525 3526 HP officejet 46204622 HP Photosmart B8550 C6340 C6350 C6380 D5445 D5460 D7560 5510 5511 5512 5514 5515 5520 5522 5525 6510 6512 6515 6520 6525 7510 7515 7520 7525
3 weeks ago
by
Posted by: 
MissTeresa
0points
0out of 0found this answer helpful.
answer 2
#564 work in my HP photosmart model 5520
3 months, 2 weeks ago
by
Posted by: 
ClippersFANactic
0points
0out of 0found this answer helpful.
answer 3
IF THEY ARE NOT OPENED YOU CAN TAKE IT BACK TO THE STORE AND EXCHANGE IT !! THE HP 3521 SERIES PRINTER WILL TAKE 564 INK.
4 months, 3 weeks ago
by
Posted by: 
Dmm08
0points
0out of 0found this answer helpful.
answer 4
I have a photosmart c6380, I think most of the c6300's will. You can also Google it...
5 months, 1 week ago
by
Posted by: 
coolcat15
0points
0out of 0found this answer helpful.
answer 5
I have the same printer, and I and very happy with it...serveto my purpose.
Have enough ink also. I would recommend to ask the guys at best buy they know everything....good luck!
5 months, 3 weeks ago
by
Posted by: 
brokenarrow
0points
0out of 0found this answer helpful.
answer 6
5520 printer photosmart
5 months, 3 weeks ago
by
Posted by: 
Nerei96
0points
0out of 0found this answer helpful.
Question

what is the name of the wider black ink cartridge for the 7510 model C311a?

the markings are gone from the old cartridge I will be ordering the complete set from Best Buy.
I've had that email address for years.
1 year, 5 months ago
by
Posted by: 
jay
 from
Zwolle, LA
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
5 answers
Answers
answer 1
564xl
1 month ago
by
Posted by: 
fdvmark
0points
0out of 0found this answer helpful.
answer 2
This might be the 564 xl (Black Noir). Best to check this a sales
person before buying.
1 year, 1 month ago
by
Posted by: 
TheBrain
0points
0out of 0found this answer helpful.
answer 3
Office jet 6520 hp
1 year, 1 month ago
by
Posted by: 
6550
0points
0out of 0found this answer helpful.
answer 4
PhotoSmart 7510 e-All-in-One - C311a
1 year, 4 months ago
by
Posted by: 
Evs13
0points
0out of 0found this answer helpful.
answer 5
This HP printer will take the HP 564 ink and 564XL ink cartridges.
1 year, 5 months ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

Why are the 564xl color cartridges the same size at the 564, how could they have twice the amount?

5 years, 6 months ago
by
Posted by: 
Livvy
 from
Seattle, Wa
on HP - 564 Ink Cartridge - Black
0points
0out of 0found this question helpful.
5 answers
Answers
answer 1
Depends how big many colors your print involves. The more color, more ink is used.
1 week, 4 days ago
by
Posted by: 
Shox1
0points
0out of 0found this answer helpful.
answer 2
I don't think that it's twice the amount, but its definitely more than the normal cartridge. Its worth it if you use a lot of ink.
1 month ago
by
Posted by: 
Friend
0points
0out of 0found this answer helpful.
answer 3
maybe they insert the ink into the cartridge differently where they are able to compress it more
1 month, 3 weeks ago
by
Posted by: 
Tricitystorm
0points
0out of 0found this answer helpful.
answer 4
I asked this same question when I first began using these cartridges. The answer I got was that the XL cartridges give you a better quality print as well as the fact that you could also print more with them. In my experience, I have tried them and find that the quality of the print is a little better but the ink itself last about as long as the regular 564 cartridge. so I guess it is really a personal preference.
2 years, 1 month ago
by
Posted by: 
05012004
 from
Kenner, LA
0points
0out of 0found this answer helpful.
answer 5
Although the ink cartridges themselves are the same size, the ink reservoirs on the inside of the cartridge are larger on the XL cartridges than the standard cartridges.
5 years, 6 months ago
by
Posted by: 
HP Team
 from
Boise, ID
+3points
3out of 3found this answer helpful.
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