Looking for Answers about Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer?

Customer Questions & Answers for
Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer

This soundbar speaker system includes a wireless subwoofer that allows you to enjoy deep, rich bass response from a hidden source. Have questions about this product?Ask Mr. Samsung, fellow shoppers and Best Buy staff. Share your answers.
Customer Questions & Answers:
45 Questions
 | 
46 Answers
Overall Rating:
3.645 out of 5
3.6
out of
5
(62 Reviews)62

Questions & Answers for Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer

Question

How many speakers in soundbar?

On product spec. what does 2-1/10" woofers and 3/5" soft dome tweeters mean? 2 midrange and 3 tweeters?
4 years, 4 months ago
by
Posted by: 
glde8r
 from
Costa Mesa
on Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
bar itself has 3 small speakers on each side
4 years, 4 months ago
by
Posted by: 
Anonymous
 from
Texas
0points
0out of 0found this answer helpful.
Question

with optical cable when one end is plugged in should I be able to see the other end light up. I am not getting any sound from my new sound bar & TV

4 years, 2 months ago
by
Posted by: 
CaptanCrunch
on Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you contact your local Best Buy's Geek Squad, they should be able to provide you with a live solution.

-MrSamsung
4 years, 2 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

hooking the sound bar up

Can I hook the soundbar up to my Samsung Blu-Ray player? If I do that, will I be able to use the soundbar for just my TV? I know the soundbar is powered by an electric cord, but how does it work: with a receiver? independently? do I need to buy extra cords to hook it up?
4 years, 2 months ago
by
Posted by: 
Anonymous
on Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Good question. The soundbar offers two different audio inputs (one optical, one 3.5mm analogue). That said you can effectively connect both your BD player and your TV to the unit. However, I would suggest that you just connect your BD player to your TV, then connect your TV to the soundbar via an optical cable, allowing you to listen to both your BD and TV programing through one cable. Side note** most TV come with an audio passthrough output that allows you to connect multiple devices to the TV's inputs (audio/video), then pass the audio to an external receiver via optical or RCA connections.

-MrSamsung
4 years, 2 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why can't I get it to work with my DTV box and VCR?

I've hooked up the sound system through my Direct TV DVR box and it works just fine. However, when I try to play a movie in my DVD player, the sound system doesn't work. What is really annoying is that the TV sound continues to play through the soundbar while the movie sound plays through the TV. Can you help?
4 years, 2 months ago
by
Posted by: 
Anonymous
on Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you (the model TV was not given including what connections are being used to connect all of your devices together, therefore I can not effectively troubleshoot this issue); I will say that if you contact your local Best Buy's Geek Squad, they should be able to provide you with a live solution.

-MrSamsung
4 years, 2 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

i have both the ws1g and the ws1r can either sound bar be used with each others sub? or do i have to keep the sub with the original sound bar?

4 years, 2 months ago
by
Posted by: 
mike
 from
chicago
on Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although I assume that if you have two units you can interchange the sub-woofers, you would still need to pair the woofer to the appropriate soundbar (the soundbar you want to use). Each time you want to use the soundbar, you would need to pair the woofer with it if it hasn't already been paired though.

-MrSamsung
4 years, 2 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why did the cost of this model jump $100 in a few day?

4 years, 4 months ago
by
Posted by: 
Anonymous
on Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We do not get information about the pricing of products. There may have been a sale on this item or a manufacturer incentive.
4 years, 4 months ago
by
Posted by: 
MatthewBBY
 from
Minneapolis, MN
0points
0out of 0found this answer helpful.
Question

Working with another receiver?

I have a 5.1 surround system, but I was hoping this could replace the center, left and right speakers. Is it possible to connect this to a 5.1 surround sound system so I can continue using my subwoofer and back channel speakers?
4 years, 4 months ago
by
Posted by: 
Adam
 from
GA
on Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. Since the SoundBar offers its own built-in audio driver, there will not be a way to connect this device to a receiver to act as the receiver's front speakers. You can still connect it up to the receiver through the Optical or Analogue connections, but by doing this, all of the audio will be transmitted to the SoundBar, not just the front audio. There are no actual speaker wire connections on this unit to allow it to act as a front speaker array.

-MrSamsung
4 years, 4 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Does this have the SRS TruVolume?

4 years, 4 months ago
by
Posted by: 
Anonymous
on Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. Although the Samsung TVs offer the Sound Leveling feature that adjusts the volume of all content to equal levels, preventing volume spikes; the SoundBars, along with many other sound drivers, do not offer this feature. the SoundBars are designed to play incoming content the way the originating device transmitted the signal. If the originating device does not offer volume leveling, the SoundBar will not offer it either.

-MrSamsung
4 years, 4 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can this sound bar be hooked up to any tv even if it's not a Samsung?

4 years, 4 months ago
by
Posted by: 
Kathy
 from
Georgia
on Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Due to the nature of the cross compatible connectors (3.5mm Composite, Optical), the Samsung SoundBar should work with almost all TVs that offer an optical output or RCA outputs for sound. There are no special converters or cables (besides the ones needed to connect between the devices) required.

-MrSamsung
4 years, 4 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why can't I change the input mode from PCM to Dolby or even DTS?

4 years, 4 months ago
by
Posted by: 
Anonymous
on Samsung 2.1-Ch. Home Theater Soundbar Speaker System with Wireless Subwoofer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. From the information I have, it seems that the Dolby audio codecs are only supported via the optical cable. The analogue audio input does not support the Dolby digital standard which outputs the sound at 5.1.

-MrSamsung
4 years, 4 months ago
by
Posted by: 
MrSamsung
 from
SamsungHQ
0points
0out of 0found this answer helpful.
<<prev 1 2 3 4 5 next>>