Looking for Answers about HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver?

Customer Questions & Answers for
HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver

HP ENVY TouchSmart m7-j010dx Laptop: With a large, bright high-resolution screen, impressive processing power and all the perks of a touch screen, this HP ENVY TouchSmart laptop is a great tool for graphics-focused gaming, Internet browsing or watching HD videos. Learn more about the New Windows ›
Customer Questions & Answers:
27 Questions
 | 
59 Answers
Overall Rating:
4.352 out of 5
4.4
out of
5
(295 Reviews)295

Questions & Answers for HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver

Question

does this computer have beats

1 year, 2 months ago
by
Posted by: 
Anonymous
on HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver
0points
0out of 0found this question helpful.
5 answers
Answers
answer 1
Yes
1 year, 1 month ago
by
Posted by: 
mccoywl
 from
jax. fl
0points
0out of 0found this answer helpful.
answer 2
Yes. Beats audio is included.
1 year, 1 month ago
by
Posted by: 
Anonymous
 from
Charlotte, NC, USA
0points
0out of 0found this answer helpful.
answer 3
Yes.
1 year, 2 months ago
by
Posted by: 
SuziQ226
 from
Scranton, PA
0points
0out of 0found this answer helpful.
answer 4
Yes
1 year, 2 months ago
by
Posted by: 
Finlander
 from
Northville, MI
0points
0out of 0found this answer helpful.
answer 5
Yes
1 year, 2 months ago
by
Posted by: 
Banging
 from
Phenix city, AL
0points
0out of 0found this answer helpful.
Question

Does this model have an IPS display?

1 year, 3 months ago
by
Posted by: 
Russell
 from
NC
on HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver
0points
1out of 2found this question helpful.
4 answers
Answers
answer 1
An in-store best buy rep told me that this display is NOT IPS.
1 year, 3 months ago
by
Posted by: 
Russell
 from
NC
0points
0out of 0found this answer helpful.
answer 2
It is an IPS display.

Best Buy Mobile and Connectivity Specialist,

Kraig
1 year, 3 months ago
by
Posted by: 
spex
+1point
1out of 1found this answer helpful.
answer 3
This HP PC has a 17.3-inch diagonal HD+ BrightView LED-backlit display (1600 x 900).
1 year, 3 months ago
by
Posted by: 
HP Team
-8points
0out of 8found this answer helpful.
answer 4
Display Type High-definition LED-backlit capacitive multitouch screen with an antiglare finish (1920 x 1080)

Best Buy Mobile and Connectivity Specialist,

Kraig
1 year, 3 months ago
by
Posted by: 
spex
+3points
5out of 7found this answer helpful.
Question

Can I burn CD-R music and DVD-R on HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive

1 year, 1 month ago
by
Posted by: 
Anonymous
on HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
Yes you can burn both
1 year, 1 month ago
by
Posted by: 
mccoywl
 from
jax. fl
0points
0out of 0found this answer helpful.
answer 2
Yes.
1 year, 1 month ago
by
Posted by: 
Anonymous
 from
Charlotte, NC, USA
0points
0out of 0found this answer helpful.
answer 3
Yes you can!
1 year, 1 month ago
by
Posted by: 
TAPOUT
 from
ATL,GA
0points
0out of 0found this answer helpful.
answer 4
This HP has a SuperMulti DVD burner that supports burning burn CD-R music and DVD-R discs.
1 year, 1 month ago
by
Posted by: 
HP Team
+4points
4out of 4found this answer helpful.
Question

64 or 32 bit?

1 year, 2 months ago
by
Posted by: 
Anonymous
on HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver
+1point
1out of 1found this question helpful.
3 answers
Answers
answer 1
64 bit.
1 year, 1 month ago
by
Posted by: 
Anonymous
 from
Charlotte, NC, USA
+1point
1out of 1found this answer helpful.
answer 2
64 bit
1 year, 1 month ago
by
Posted by: 
DComputerUser
 from
Winston Salem, NC
0points
0out of 0found this answer helpful.
answer 3
This HP PC has a Microsoft Windows 8 (64-bit) operating system.
1 year, 2 months ago
by
Posted by: 
HP Team
+2points
2out of 2found this answer helpful.
Question

Maximum upgradable Memory?

The 4th Gen Intel® Core™ i7-4700MQ processor is able to address upt to 32GB of RAM, why is it that this computer is only upgradable to 16GB then?
1 year, 1 month ago
by
Posted by: 
Sid
 from
EL Paso, TX
on HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
@ HPAnswers: Well you just told me the same thing the summary told me, but thanks for trying.

@spex (aka Kraig): Do you mean the OS? WIndows 8 can supposedly address up to 128GB.

I'm guessing its a limitation of the motherboard then. :(
1 year, 1 month ago
by
Posted by: 
Sid
 from
El Paso, TX
0points
0out of 0found this answer helpful.
answer 2
This HP PC has the maximum memory upgrade of 16GB DDR3 SDRAM.
1 year, 1 month ago
by
Posted by: 
HP Team
-1point
0out of 1found this answer helpful.
answer 3
Because the software only allows for 16GB RAM.

Best Buy Mobile and Connectivity Specialist,

Kraig
1 year, 1 month ago
by
Posted by: 
spex
0points
0out of 0found this answer helpful.
Question

Battery life

How long does the battery last? Can I get another battery and swap them when one runs out?
1 year, 1 month ago
by
Posted by: 
Me
 from
Michigan
on HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver
+1point
1out of 1found this question helpful.
3 answers
Answers
answer 1
About 5 hours
1 year, 1 month ago
by
Posted by: 
mccoywl
 from
jax. fl
0points
0out of 0found this answer helpful.
answer 2
Through first 8 charge cycles, battery has lasted 4 - 4.5 hours per charge. I consider this good for this system.
Battery can be easily switched out with a spare when needed. However, the spare (as well as the primary) must be charged in the computer, so you'll have to swap out your batteries in the computer itself to charge them while you're plugged in.
1 year, 1 month ago
by
Posted by: 
SaltyDog410
 from
Columbia, MD
0points
0out of 0found this answer helpful.
answer 3
It has a 6-cell lithium ion battery, so it would last about 6-8 hours on moderate use.

Best Buy Mobile and Connectivity Specialist,

Kraig
1 year, 1 month ago
by
Posted by: 
spex
-1point
0out of 1found this answer helpful.
Question

Can I burn CD-R music and DVD-R on this model ?

1 year, 1 month ago
by
Posted by: 
Anonymous
on HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Yes you can burn cds and dvds
1 year, 1 month ago
by
Posted by: 
mccoywl
 from
jax. fl
0points
0out of 0found this answer helpful.
answer 2
Yes, it has a DVD/CD burner/player
1 year, 1 month ago
by
Posted by: 
MountainPaul
 from
Tennessee
0points
0out of 0found this answer helpful.
answer 3
This HP PC has the SuperMulti DVD burner, which will burn CD-R music and DVD-R.
1 year, 1 month ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

Does this have a backlit keyboard?

10 months ago
by
Posted by: 
Anonymous
on HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Yes. You can turn the backlighting on and off with the F5 key.
3 months, 1 week ago
by
Posted by: 
OBQuistor
0points
0out of 0found this answer helpful.
answer 2
yes this model does have a nicely lit keyboard
9 months ago
by
Posted by: 
killerHP
 from
Rochester.New York
0points
0out of 0found this answer helpful.
answer 3
This HP PC has a Full-size island-style backlit keyboard with numeric keypad.
10 months ago
by
Posted by: 
HP Team
0points
0out of 0found this answer helpful.
Question

When will this HP lap top be available, Model: m7-j010dx SKU: 9349042?

Does coming soon mean next week, next month, when? I am with out a lap top presently and need to get one soon and this one meets my requirements. I would think a company the size of Best Buy could come up with something better than "coming soon".
1 year, 4 months ago
by
Posted by: 
Tiger
 from
Lafayette, LA
on HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
I bought mine from Best Buy. Its available now.
1 year, 1 month ago
by
Posted by: 
Anonymous
 from
Charlotte, NC, USA
0points
0out of 0found this answer helpful.
answer 2
At this time, we are unable to provide any information on then it will be in stock. We are subject to when Hewlett-Packard sends us stock on their PC's. I do apologize about not being able to give any specific dates.

Best Buy Mobile and Connectivity Specialist,

Kraig
1 year, 4 months ago
by
Posted by: 
spex
-2points
1out of 4found this answer helpful.
Question

When will the HP - ENVY TouchSmart 17.3" Touch-Screen Laptop come out?

1 year, 4 months ago
by
Posted by: 
Anonymous
on HP - ENVY TouchSmart 17.3" Touch-Screen Laptop - 8GB Memory - 1TB Hard Drive - Modern Silver
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
This product is already out and available at BestBuy
1 year, 1 month ago
by
Posted by: 
mccoywl
 from
jax. fl
0points
0out of 0found this answer helpful.
answer 2
Its available now, actually.

Best Buy Mobile and Connectivity Specialist,

Kraig
1 year, 4 months ago
by
Posted by: 
spex
+1point
1out of 1found this answer helpful.
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