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Customer Questions & Answers for
Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black

Frigidaire Gallery 30" Self-Cleaning Freestanding Gas Convection Range: With 5 burners that deliver between 5,000 BTUs and 17,000 BTUs of heat and a 5.0 cu. ft. oven, this Frigidaire gas convection range lets you prepare multiple dishes simultaneously, so you can cook large meals for your family or guests. Easily boil water using the Quick Boil function, and heat delicate foods using the simmer burner. The oven is self-cleaning, so if something accidentally spills, it's easy to clean it up.
Customer Questions & Answers:
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157 Answers
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Questions & Answers for Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black

Question

What is the shape of the center burner and how many BTUs is it?

1 year, 7 months ago
by
Posted by: 
Anonymous
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black
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2 answers
Answers
answer 1
Center burner is oval, I do not remember how many btu's it pushes out.
1 year, 5 months ago
by
Posted by: 
TheNateN
 from
Illinois
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answer 2
Hi Anonymous,

Thank you for your inquiry! The center burner of unit model BGGF3042KF is 9,500 BTU and is of a circular shape. We hope this information is of assistance.
1 year, 7 months ago
by
Posted by: 
FrigidaireSupport
+1point
1out of 1found this answer helpful.
Question

did not receive offset rack with oven, how do I get this

According to one answer given, there should have been an offset rack with my new oven. There was not. I can not get anybody with Frigidaire to inform me of where I can get this. I feel that is should have come with my oven.
2 years, 4 months ago
by
Posted by: 
Cathy
 from
North Liberty, Iowa
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black
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2 answers
Answers
answer 1
Your oven did come with the rack, you just have to follow the directions in the manual on how to attach the bracket pieces. It's basically a simple hook that came in the pouch with your manual - one end attaches to the rack and the other end attaches to the bracket on the oven door. Check your manual, you'll see.
2 years, 4 months ago
by
Posted by: 
Anonymous
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answer 2
This range included an offset rack in its design, part number 316496205. If your unit did not arrive with one please contact the store of purchase initially so that one may be ordered if need be.

Thank you,
Frigidaire
2 years, 4 months ago
by
Posted by: 
FrigidaireSupport
+1point
1out of 1found this answer helpful.
Question

will this stove top work without electricity?

2 years, 4 months ago
by
Posted by: 
robin
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black
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2 answers
Answers
answer 1
Yes, we found out during the recent power outage. The oven will not work, but the stovetop will. You need a lighter to start it, preferable one of the long ones.
2 years, 1 month ago
by
Posted by: 
mar
 from
mass
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answer 2
Probably not. The gas valves are more than likely electronic and need power to open and close.
2 years, 3 months ago
by
Posted by: 
Anonymous
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Question

I have one and want to know how to use self cleaning

I have put on self cleaning and nothing happened and it will not stay on or lock door. I need a Manuel
2 years, 3 months ago
by
Posted by: 
Anonymous
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black
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2 answers
Answers
answer 1
make sure your time is set right then just press "self clean" button till "---" appears in the display.
press the ^ or down pad once "3:00" will appear in the display indicating a 3 hr. self-clean time is set. you can change it to a 2-hr. self-clean by press down indicator(2:00 appears on display)
CLn will appear in the display during the self-clean cycle and the "LOCK' light will glow until the self-clean sycle is complete or cancelled and the oven temp has cooled.
the time of day will appear in the display window and the Clean and Lock light will continue to glow, once oven has cooled down for about 1 hr the lock light will go out and oven door can be open.
2 years, 3 months ago
by
Posted by: 
Anonymous
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answer 2
1. Be sure the clock displays the correct time of day.
2. Press "Start Time." The " : " in the time of day will flash.
3. Press and hold the "up arrow" pad to scroll to the time to start
the delayed Self-Clean cycle. Release the pad when the
desired time is displayed.
4. Press "self clean". “---” appears in the display.
5. Press the up or down pad once. “3:00” will appear in
the display indicating that a 3 hour self-clean time is
set. To change to a 2 hour self-clean time press down arrow
once (2:00 appears in the display).
6. "CLn" will appear in the display during the self-clean
cycle and the "LOCK" light will glow until the selfcleaning
cycle is complete or cancelled and the oven
temperature has cooled.

Thank you,
Frigidaire
2 years, 3 months ago
by
Posted by: 
FrigidaireSupport
+1point
1out of 1found this answer helpful.
Question

Can I buy more 'rubber nibs' that balance the stove top grates and middle griddle grates? Continue to lose them when cleaning.

On the under side of the 3 stove-top grates and on the under side of the interchangeable middle griddle there are small black rubber-like or synthetic 'nibs' that balance the grates (they are usually found under each corner) and also they serve to cushion the grate from scratching the surface with metal on metal contact. Can I buy 1/2 dozen of these rubber nibs for spare parts? It seems I lose these routinely when cleaning. The result feels like a table that wobbles and needs a match book under one leg to balance it. My grates are wobbling! Help.
1 year, 1 month ago
by
Posted by: 
Anonymous
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black
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2 answers
Answers
answer 1
We had the same issue! Looked for them, no luck. We didn't loose the ones that fell out, I super glued them back in the holes and it seems to hold.
2 months, 2 weeks ago
by
Posted by: 
RichRU2
 from
New York
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answer 2
Hi! Thank you for connecting with us. We are more than happy to assist you with your request, please contact us directly at (800)724-7519. We look forward to hearing from you.

Best Regards-
1 year, 1 month ago
by
Posted by: 
FrigidaireSupport
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Question

Are the knobs Stainless Steel or Plastic with SS coating?

Hi,
The store model has stainless steel color knobs. Are they real stainless steel or Plastic with Stainless Steel coating?

I could not find a 3042 model in Frigidaire site. Is this model discontinued or is there an equivalent model in Frigidaire site?

Thank you!
1 year, 11 months ago
by
Posted by: 
Jay
 from
Denver
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black
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2 answers
Answers
answer 1
I talked to an associate at Best Buy. The model from Best Buy is different from the one pictured on the site. The Best Buy model does not have probe, griddle or the number 1-9 on the keypad. I was told the one Best Buy is selling is a strip down version of the same model on Frigidaire's website.
1 year, 11 months ago
by
Posted by: 
Anonymous
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answer 2
Hello,

The burner knobs on this model are not plastic. The knobs are a combination of brushed and polished metal.

Thank you.
1 year, 11 months ago
by
Posted by: 
FrigidaireSupport
+1point
1out of 1found this answer helpful.
Question

HOW CAN THERE BE MANY DIFFERENT ANSWERS TO THE SAME QUESTIONS?

Does this model come equipped with the griddle and the temperature probe?
If this model does not come with the temperature probe, is there an outlet on the range to accommodate the probe if it were purchased from Frigidaire?
The Frigidaire answer team has contradicted itself in answering these questions many times throughout the Q&A section on this model.
It would be nice if the answers were consistent.
The inconsistency means that half of these answers are incorrect.
1 year, 9 months ago
by
Posted by: 
Anonymous
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black
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2 answers
Answers
answer 1
It comes with the griddle but not a temperature probe.
1 year, 4 months ago
by
Posted by: 
Iron123
 from
Chicago
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answer 2
Good Morning Anonymous,

We have a variety of models that are tailored for our customers and retailers, therefore, there may be some differential in the equipment each model has or does not have to offer. Manufacturing customizes these units for those consumers wanting a similar design without these special features.

To address your question directly, this specific model DOES come with both the griddle and temperature probe. If for any reason you would need to purchase these spare parts later down the road, you will be able to do so through the manufacturer.

I do hope this response answers your question and should you have further questions, please do not hesitate to reach out to us.

Thank you.
1 year, 9 months ago
by
Posted by: 
FrigidaireSupport
-3points
0out of 3found this answer helpful.
Question

Question about available features

We purchased model BGGF3042KF. It has yet to be delivered and I have been reading through some of the questions to get a better idea of some of the features. Unfortunately, I have found conflicting information. First, does this model have stainless or black burner knobs? Second, does this model have a temperature probe? Third, does this model have a warming feature? Fourth, does this model come with the griddle for the 5th burner? Thank you for any help you can offer.
1 year, 9 months ago
by
Posted by: 
Anonymous
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
It has stainless steel knobs. No temperature probe. A grill comes with it for the 5th burner.
1 month, 3 weeks ago
by
Posted by: 
Dumbo
0points
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answer 2
Good Morning!
Thank you for considering one of our products! We do hope you will enjoy the many features that come equipped with the appliance. This model has stainless steel knobs as a standard appearance feature. You will also receive a temperature probe with this appliance. The bottom drawer of this model is not a warming drawer but a storage area only. You can purchase a griddle, as pictured in use with the appliance, as an additional (and optional) accessory. This component will not come with the appliance upon purchase.
We do hope you will enjoy using our appliance in your home!
1 year, 9 months ago
by
Posted by: 
FrigidaireSupport
-1point
0out of 1found this answer helpful.
Question

Are the burners different sizes? Can you fit a large 12" fry pan on one of the burners?

We ordered the range with the griddle, and now I'm worried that I've given up large burner space to make room for the grill pan.
3 months, 4 weeks ago
by
Posted by: 
Anonymous
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black
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0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, the grates allow virtually any size pan when you remove the grate and put the middle grate in it's place.
3 months, 2 weeks ago
by
Posted by: 
Jake
 from
Boston Area
0points
0out of 0found this answer helpful.
answer 2
Hi Anonymous,
Thank you for your submission. In researching the model BGGF3042KF, we were able to identify that you may be able to use a 12 inch pan. The burners would be different sizes and the largest burner would be 16/17k, which is located in the front on the right side. For additional information on this model, please click on the following link http://www.bestbuy.com/site/frigidaire-gallery-30-self-cleaning-freestanding-gas-convection-range-stainless-steel/9355574.p?id=1218090331820&skuId=9355574&cmp=RMX . Thank you for allowing us to assist you with your inquiry.
Respectfully
3 months, 3 weeks ago
by
Posted by: 
FrigidaireSupport
0points
0out of 0found this answer helpful.
Question

Where can I get an LP coverter?

We purchased this range today and were told that we could buy the LP converter at another store. However, that store did not sell the converters. Where can we buy such a converter?
1 year, 3 months ago
by
Posted by: 
Anonymous
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver/Black
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The professional installers that Best Buy sent had one on their truck which was nice. The store we bought our range at didn't even ask if we had LP or natural gas which made me a little mad. I would not have been happy to have had to go hunting a converter for sure especially when the installer was there. Think they carry extra just for those reasons.
4 months, 2 weeks ago
by
Posted by: 
Mybestbuy
0points
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answer 2
Hi, thank you for your inquiry. Range model BGGF3042KF is compatible with LP conversion kit GRLP3. Please feel free to contact us directly for assistance with the purchase of this kit. We hope this information proves to be of assistance, we are also welcome to receiving any concerns or question you may have via this website’s Q&A forum.

-Best regards-
1 year, 3 months ago
by
Posted by: 
FrigidaireSupport
0points
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