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Customer Questions & Answers for
Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel

Frigidaire Gallery 30" Self-Cleaning Freestanding Gas Convection Range: With 5 burners that deliver between 5,000 BTUs and 17,000 BTUs of heat and a 5.0 cu. ft. oven, this Frigidaire gas convection range lets you prepare multiple dishes simultaneously, so you can cook large meals for your family or guests. Easily boil water using the Quick Boil function, and heat delicate foods using the simmer burner. The oven is self-cleaning, so if something accidentally spills, it's easy to clean it up.
Customer Questions & Answers:
103 Questions
 | 
141 Answers
Overall Rating:
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Questions & Answers for Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel

Question

Is griddle included or not??

I just purchase this range (BGGF3042KF) at Best Buy. There was not a griddle with the range. The one I purchased is a floor model so I am wondering if it is missing. One answer in Q and A says the griddle is included, one answer says it is not. Should a griddle be included with this range??
2 years, 8 months ago
by
Posted by: 
santanawingsofgrace
 from
san diego
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
Yes a griddle was included with my purchase.
2 years ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
answer 2
the best buy store sales people as of 10/2012 say it comes with a griddle.
2 years ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
Question

How many BTU's is the center burner?

2 years, 7 months ago
by
Posted by: 
Breadbaker
 from
NewRichmond WI
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I believe it is 5,000 BTUs. It's called the simmer burner.
2 years, 3 months ago
by
Posted by: 
rainwater82
 from
McAllen TX
0points
0out of 0found this answer helpful.
answer 2
9500 BTU, i cooked bacon on it just fine. Have had the stove for about 8 months now with no problems. I like it.
2 years, 7 months ago
by
Posted by: 
answerman
 from
illinois
0points
0out of 0found this answer helpful.
Question

did not receive offset rack with oven, how do I get this

According to one answer given, there should have been an offset rack with my new oven. There was not. I can not get anybody with Frigidaire to inform me of where I can get this. I feel that is should have come with my oven.
2 years ago
by
Posted by: 
Cathy
 from
North Liberty, Iowa
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
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2 answers
Answers
answer 1
Your oven did come with the rack, you just have to follow the directions in the manual on how to attach the bracket pieces. It's basically a simple hook that came in the pouch with your manual - one end attaches to the rack and the other end attaches to the bracket on the oven door. Check your manual, you'll see.
2 years ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
answer 2
This range included an offset rack in its design, part number 316496205. If your unit did not arrive with one please contact the store of purchase initially so that one may be ordered if need be.

Thank you,
Frigidaire
2 years ago
by
Posted by: 
FrigidaireSupport
+1point
1out of 1found this answer helpful.
Question

The Best Buy sale paper shows this oven has stainless knobs -are they?

Other postings here say the knobs are black, but the Best Buy photo shows stainless steel colored knobs. What color are they?
2 years ago
by
Posted by: 
Suza
 from
New Lenox
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
+3points
3out of 3found this question helpful.
2 answers
Answers
answer 1
The knobs are stainless steel colored on mine.
1 year, 11 months ago
by
Posted by: 
PLS House
+1point
2out of 3found this answer helpful.
answer 2
The knobs on range model BGGF3042KF are black.

Thank you,
Frigidaire
2 years ago
by
Posted by: 
FrigidaireSupport
-1point
1out of 3found this answer helpful.
Question

will this stove top work without electricity?

2 years ago
by
Posted by: 
robin
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
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2 answers
Answers
answer 1
Yes, we found out during the recent power outage. The oven will not work, but the stovetop will. You need a lighter to start it, preferable one of the long ones.
1 year, 9 months ago
by
Posted by: 
mar
 from
mass
0points
0out of 0found this answer helpful.
answer 2
Probably not. The gas valves are more than likely electronic and need power to open and close.
1 year, 11 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
Question

I have one and want to know how to use self cleaning

I have put on self cleaning and nothing happened and it will not stay on or lock door. I need a Manuel
1 year, 11 months ago
by
Posted by: 
Anonymous
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
make sure your time is set right then just press "self clean" button till "---" appears in the display.
press the ^ or down pad once "3:00" will appear in the display indicating a 3 hr. self-clean time is set. you can change it to a 2-hr. self-clean by press down indicator(2:00 appears on display)
CLn will appear in the display during the self-clean cycle and the "LOCK' light will glow until the self-clean sycle is complete or cancelled and the oven temp has cooled.
the time of day will appear in the display window and the Clean and Lock light will continue to glow, once oven has cooled down for about 1 hr the lock light will go out and oven door can be open.
1 year, 11 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
answer 2
1. Be sure the clock displays the correct time of day.
2. Press "Start Time." The " : " in the time of day will flash.
3. Press and hold the "up arrow" pad to scroll to the time to start
the delayed Self-Clean cycle. Release the pad when the
desired time is displayed.
4. Press "self clean". “---” appears in the display.
5. Press the up or down pad once. “3:00” will appear in
the display indicating that a 3 hour self-clean time is
set. To change to a 2 hour self-clean time press down arrow
once (2:00 appears in the display).
6. "CLn" will appear in the display during the self-clean
cycle and the "LOCK" light will glow until the selfcleaning
cycle is complete or cancelled and the oven
temperature has cooled.

Thank you,
Frigidaire
1 year, 11 months ago
by
Posted by: 
FrigidaireSupport
+1point
1out of 1found this answer helpful.
Question

Does it has a Warming Drawer or just a simple storage drawer?

1 year, 7 months ago
by
Posted by: 
Jay
 from
Denver
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Storage
1 year, 7 months ago
by
Posted by: 
kenn777
0points
0out of 0found this answer helpful.
answer 2
Hello jay,

The bottom drawer on model BGGF3042KF is designed for storage.

Thank you.
1 year, 7 months ago
by
Posted by: 
FrigidaireSupport
+2points
2out of 2found this answer helpful.
Question

Are the knobs Stainless Steel or Plastic with SS coating?

Hi,
The store model has stainless steel color knobs. Are they real stainless steel or Plastic with Stainless Steel coating?

I could not find a 3042 model in Frigidaire site. Is this model discontinued or is there an equivalent model in Frigidaire site?

Thank you!
1 year, 7 months ago
by
Posted by: 
Jay
 from
Denver
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I talked to an associate at Best Buy. The model from Best Buy is different from the one pictured on the site. The Best Buy model does not have probe, griddle or the number 1-9 on the keypad. I was told the one Best Buy is selling is a strip down version of the same model on Frigidaire's website.
1 year, 7 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
answer 2
Hello,

The burner knobs on this model are not plastic. The knobs are a combination of brushed and polished metal.

Thank you.
1 year, 7 months ago
by
Posted by: 
FrigidaireSupport
+1point
1out of 1found this answer helpful.
Question

HOW CAN THERE BE MANY DIFFERENT ANSWERS TO THE SAME QUESTIONS?

Does this model come equipped with the griddle and the temperature probe?
If this model does not come with the temperature probe, is there an outlet on the range to accommodate the probe if it were purchased from Frigidaire?
The Frigidaire answer team has contradicted itself in answering these questions many times throughout the Q&A section on this model.
It would be nice if the answers were consistent.
The inconsistency means that half of these answers are incorrect.
1 year, 5 months ago
by
Posted by: 
Anonymous
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It comes with the griddle but not a temperature probe.
1 year ago
by
Posted by: 
Iron123
 from
Chicago
0points
0out of 0found this answer helpful.
answer 2
Good Morning Anonymous,

We have a variety of models that are tailored for our customers and retailers, therefore, there may be some differential in the equipment each model has or does not have to offer. Manufacturing customizes these units for those consumers wanting a similar design without these special features.

To address your question directly, this specific model DOES come with both the griddle and temperature probe. If for any reason you would need to purchase these spare parts later down the road, you will be able to do so through the manufacturer.

I do hope this response answers your question and should you have further questions, please do not hesitate to reach out to us.

Thank you.
1 year, 5 months ago
by
Posted by: 
FrigidaireSupport
-3points
0out of 3found this answer helpful.
Question

What is the shape of the center burner and how many BTUs is it?

1 year, 3 months ago
by
Posted by: 
Anonymous
on Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Center burner is oval, I do not remember how many btu's it pushes out.
1 year, 1 month ago
by
Posted by: 
TheNateN
 from
Illinois
0points
0out of 0found this answer helpful.
answer 2
Hi Anonymous,

Thank you for your inquiry! The center burner of unit model BGGF3042KF is 9,500 BTU and is of a circular shape. We hope this information is of assistance.
1 year, 3 months ago
by
Posted by: 
FrigidaireSupport
0points
0out of 0found this answer helpful.
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