Looking for Answers about Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)?

Customer Questions & Answers for
Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)

Samsung Galaxy S 4 Active SGH-i537 Cell Phone for AT&T: Built for those who love the outdoors, this phone delivers the power and great features of the Galaxy S 4 with a sturdier dustproof shell and a camera that snaps photos underwater.
Customer Questions & Answers:
18 Questions
 | 
43 Answers
Overall Rating:
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Questions & Answers for Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)

Question

I can buy a phone with a two year plan and used for only 6 months?

2 months, 3 weeks ago
by
Posted by: 
mary
 from
columbia
on Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)
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1 answer
Answers
answer 1
Yes you can do that but if you cancel before the 2 years is up you will have to pay an Early Termnation Fees.
2 months, 3 weeks ago
by
Posted by: 
spex
0points
0out of 0found this answer helpful.
Question

is the back of this phone really metal, or is it just plastic that looks like metal?

Samsung S4 Active
Is the back of this phone metal or is it plastic that looks like metal?
3 months, 1 week ago
by
Posted by: 
ejules88
 from
mi
on Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)
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2 answers
Answers
answer 1
Its only plastic
3 months ago
by
Posted by: 
autrey2010
 from
hampton, ga
+1point
1out of 1found this answer helpful.
answer 2
It is just a plastic case on the back of the phone.
3 months, 1 week ago
by
Posted by: 
spex
0points
0out of 0found this answer helpful.
Question

Is water damage voided when taken the store for replacement or to be repaired?

Many cellphone carriers void out the warranty when there is water damage, so being that it's a water resistant phone does that mean the warranty is voided if there is water damage if taken in for repair or replacement?
6 months ago
by
Posted by: 
The man with a question
on Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)
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1 answer
Answers
answer 1
ATT and Samsung are both offering a warranty for any water damage to that specific phone if it does happen.

Best Buy Mobile and Connectivity Specialist,

Kraig
6 months ago
by
Posted by: 
spex
+1point
1out of 1found this answer helpful.
Question

Cases

Is it true that the regular S4 cases do not fit the S4 active? thanks
7 months ago
by
Posted by: 
Sheila
 from
Texas
on Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)
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0out of 0found this question helpful.
4 answers
Answers
answer 1
That is true. The active is thicker and slightly longer.
3 months ago
by
Posted by: 
autrey2010
 from
hampton, ga
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0out of 0found this answer helpful.
answer 2
Yes- the S4 Active takes it's own size case. I personally would recommend the Otter Box Defender Series.
3 months, 2 weeks ago
by
Posted by: 
GJARK
 from
Chicago, IL
0points
0out of 0found this answer helpful.
answer 3
Yes unfortunately this true. I would think the reason of this would be because of the S4 Active size.
7 months ago
by
Posted by: 
Caliblue
0points
0out of 0found this answer helpful.
answer 4
True, they are shaped differently, S4 is a completely different shape.
7 months ago
by
Posted by: 
mike
 from
STL
0points
0out of 0found this answer helpful.
Question

the galaxy s4 active is avaliable just with AT&T or i can buy it unlocked?

8 months ago
by
Posted by: 
bermendonca
on Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)
+1point
1out of 1found this question helpful.
3 answers
Answers
answer 1
NO
7 months ago
by
Posted by: 
122651
 from
crestwood il.
0points
0out of 0found this answer helpful.
answer 2
It's been my experience with AT&T that if you own a phone, all you have to do is call them and have them give you the unlock code for your phone. Not sure if they have unlock codes for this model yet, but probably do. I had to unlock my son's X One, and they gave me the code with no problems or questions.
8 months ago
by
Posted by: 
Spazzzzz
 from
Ohio
+1point
1out of 1found this answer helpful.
answer 3
No, it is only available on ATT at this time.

Best Buy Mobile and Connectivity Specialist,

Kraig
8 months ago
by
Posted by: 
spex
0points
0out of 0found this answer helpful.
Question

How many groups are in the phone for texting

I text my customers in groups of 40 in my old phone but it only has five groups how many people can I text at one time and how many groups and unlike the iPhone everyone doesn't get the text back from my customers is that true with this phone
8 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)
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1 answer
Answers
answer 1
I've texted my entire family before and we all reply to each other so everyone sees what others text.
8 months ago
by
Posted by: 
bec79
 from
st marys ohio
0points
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Question

Can it be used with my T-mobile ?

8 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
As of 8/7/13, the Active is only available on the AT&T network.
8 months ago
by
Posted by: 
utazdevl
 from
Los Angeles, CA
0points
0out of 0found this answer helpful.
answer 2
No it is exclusive to AT&T currently
8 months ago
by
Posted by: 
Dabears6875
 from
Wisconsin
0points
0out of 0found this answer helpful.
Question

if bought out right..

I am wondering if I bought the phone out right would it be unlocked or would I have to contact customer service for that?
8 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No, you have to do that through your carrier, or proceed to "root" your phone from your own PC
7 months ago
by
Posted by: 
Mike
 from
STL
0points
0out of 0found this answer helpful.
answer 2
You have to contact customer service for unlock code.
8 months ago
by
Posted by: 
solaris2k
 from
Winsted, CT
0points
0out of 0found this answer helpful.
Question

The clock alarm is not as loud as I expected. I have the colume bar set to the max. Is there another way to increase the sound?

The clock alarm is not as loud as I expected. I have the volume bar set
to the max. Is there another way to increase the alarm sound?
9 months ago
by
Posted by: 
Anonymous
on Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Changing the tone helped me
7 months ago
by
Posted by: 
MolonLabe
 from
Knoxville
0points
0out of 0found this answer helpful.
answer 2
I don't think so
8 months ago
by
Posted by: 
Dabears6875
 from
Wisconsin
0points
0out of 0found this answer helpful.
answer 3
Headphones or Aux speaker plugged in 3.5mm jack
9 months ago
by
Posted by: 
nurdco
 from
CoSpr CO
0points
0out of 0found this answer helpful.
Question

Is the Samsung - Galaxy S 4 Active a good choice for teenagers?

9 months ago
by
Posted by: 
Chris
 from
Michigan
on Samsung - Galaxy S 4 Active 4G LTE with 16GB Memory Cell Phone - Blue (AT&T)
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Not necessarily, depends on the user. The S4 active can still be broken and also suffer damage from water. Best bet is to find a good quality phone and utilize the Best Buy GeekSquad as a protection plan (better value than through the carrier) ex. monthly for any android phone is $9.99 or you can pay an out right amount of $169.99 for 2yrs. iPhones are more costly $14.99 a month or buy out right for 2yrs at $229.99. There are no deductibles. If for example you have ATT and an iPhone, you pay $7.99(ex.) a month and also a $199.99 deductible, max out at 3 phones a year. if you go the inexpensive route, Samsung Galaxy S3 is great because you have LTE capability at a great price. Otherwise the S4 is great.
7 months ago
by
Posted by: 
Mike
 from
STL
0points
0out of 0found this answer helpful.
answer 2
It's no more different than any other phone except that it's water and dust resistant but it doesn't mean the phone is more rugged than the regular S4. It's just as fragile and I'd recommend a case and screen protector like any other phone to protect from accidental damage and wear and tear.
7 months ago
by
Posted by: 
solaris2k
 from
Winsted, CT
0points
0out of 0found this answer helpful.
answer 3
Definitely, given the active lifestyle of most teenagers, it would be a great device.

Best Buy Mobile and Connectivity Specialist,

Kraig
9 months ago
by
Posted by: 
spex
0points
0out of 0found this answer helpful.
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