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Customer Questions & Answers for
Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black

Amplify your computer's sound with these 2.0 powered speakers that feature controls on the unit and a headphone jack for private listening.
Customer Questions & Answers:
17 Questions
 | 
76 Answers
Overall Rating:
4.239 out of 5
4.2
out of
5

Questions & Answers for Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black

Question

I have a set of the insignia speakers

I have a set of the insignia speakers and need to know if someone bought them for me but kept the receipt can I still return them if I don't have it
1 year ago
by
Posted by: 
Anonymous
on Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black
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7 answers
Answers
answer 1
you should be able to return them, just tell them they were a gift
4 days ago
by
Posted by: 
oils
 from
waller, Tx
0points
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answer 2
Call your nearest Best Buy...you'll get the right scoop!
5 days ago
by
Posted by: 
GeorgeB
 from
Brighton, Michigan
0points
0out of 0found this answer helpful.
answer 3
no
1 month, 3 weeks ago
by
Posted by: 
samt299
 from
baltimore md
0points
0out of 0found this answer helpful.
answer 4
As long as they're in good condition (and you hopefully have the box), customer service will most likely give you store credit for the item's lowest price within the last few months. Make sure our bring some forms of ID though.
3 months ago
by
Posted by: 
GameBoy69
 from
Macomb, MI
0points
0out of 0found this answer helpful.
answer 5
Yes, you can return them but the store will probably give you a store gift card. Make sure everything is in the original packaging.
9 months ago
by
Posted by: 
Faye7
 from
Tn
0points
0out of 0found this answer helpful.
answer 6
If you are a Reward Zone Member, you can print the receipt from the website to your printer.
Customer Service may be able to see your purchase at the store if you have a Reward Zone ID # or Card fro them to swipe.
Also, electronic purchases will fall under store policy on returns.
Hope this helps.
10 months ago
by
Posted by: 
Commanche4
 from
Texarkana, TX
0points
0out of 0found this answer helpful.
answer 7
Per our return policy: http://www.bestbuy.com/site/Help-Topics/Returning-Online-Purchases/pcmcat260800050014.c?id=pcmcat260800050014, "the original receipt, gift receipt or packing slip is required for all returns and exchanges. If returning or exchanging an item in a Best Buy store, a valid photo ID is also required".

So, unfortunately, no you would need a copy of the purchase receipt to return it
1 year ago
by
Posted by: 
InsigniaCustomerSupport
0points
0out of 0found this answer helpful.
Question

What about audio quality measured in numbers?

There is no information about frequency response or distortion. Why?
3 months, 2 weeks ago
by
Posted by: 
FRE
 from
Albuquerque, NM
on Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black
0points
0out of 0found this question helpful.
7 answers
Answers
answer 1
the audio quality is really good. I have a hard time hearing, we use them mainly when we watch dvd's.
4 days ago
by
Posted by: 
oils
 from
waller, Tx
0points
0out of 0found this answer helpful.
answer 2
These are inexpensive speakers...don't ask for miracles!
5 days ago
by
Posted by: 
GeorgeB
 from
Brighton, Michigan
0points
0out of 0found this answer helpful.
answer 3
The speakers were very clear. I could hear my music beautifully I just could not hear it loud enough in the next room. When I sat at my computer with the speakers they were fantastic.
3 weeks, 3 days ago
by
Posted by: 
sevyn
 from
New Jersey
0points
0out of 0found this answer helpful.
answer 4
From 1 to 10 I rate the speakers a 9.999
3 weeks, 4 days ago
by
Posted by: 
kornking
 from
Florida
0points
0out of 0found this answer helpful.
answer 5
audio quality is good on a scale 1-10 it would rate a 10
1 month, 3 weeks ago
by
Posted by: 
samt299
 from
baltimore md
0points
0out of 0found this answer helpful.
answer 6
When looking at bargain basement products at rock bottom prices, they are assuming you don't really care about details involving quality. If you're not an audiophile, these work fine for outputting basic computer sounds and music.
3 months ago
by
Posted by: 
GameBoy69
 from
Macomb, MI
0points
0out of 0found this answer helpful.
answer 7
Hello there. In response to your question regarding the frequency response of the Insignia 2.0 Stereo Computer Speaker System. The frequency response of this model is 200Hz to 15kHz.
3 months, 1 week ago
by
Posted by: 
CeCe
 from
Best Buy Humble
0points
0out of 0found this answer helpful.
Question

How long is the cord that goes from the speaker to the pc?

1 month, 2 weeks ago
by
Posted by: 
Bella
 from
Texas
on Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black
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7 answers
Answers
answer 1
About four feet
2 weeks, 4 days ago
by
Posted by: 
RAB354
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answer 2
I don't have a tape measure but they are about 3 feet long. Your PC and power outlet need to be pretty close.
2 weeks, 5 days ago
by
Posted by: 
lgarc
0points
0out of 0found this answer helpful.
answer 3
3'
3 weeks, 3 days ago
by
Posted by: 
sevyn
 from
New Jersey
0points
0out of 0found this answer helpful.
answer 4
Long enough. I did not measure.
3 weeks, 4 days ago
by
Posted by: 
kornking
 from
Florida
0points
0out of 0found this answer helpful.
answer 5
3'
1 month, 1 week ago
by
Posted by: 
Robert1234
 from
Pa.
0points
0out of 0found this answer helpful.
answer 6
The audio cable is about 4 feet long from the back of the speaker to the tip of the connector
1 month, 2 weeks ago
by
Posted by: 
djhax
0points
0out of 0found this answer helpful.
answer 7
The cord length is 4 feet.
1 month, 2 weeks ago
by
Posted by: 
CommunityAnswer
0points
0out of 0found this answer helpful.
Question

how big are these?

it says on the specifications they are nine inches wide....each or together?
1 year, 1 month ago
by
Posted by: 
cleanfreak
 from
northeast
on Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black
0points
0out of 0found this question helpful.
6 answers
Answers
answer 1
Maybe 9 inches tall, but not wide. 3 inches wide I would say.
2 months, 3 weeks ago
by
Posted by: 
Jimmigan
 from
Fox Lake, WI
0points
0out of 0found this answer helpful.
answer 2
With the speakers facing you, each one is 2.5 inches wide.
Sideways, each are 3 inches
They are 7 inches tall
5 months, 3 weeks ago
by
Posted by: 
jimM
 from
Rochester, NY
0points
0out of 0found this answer helpful.
answer 3
They are 9 inches when put side to side so to answer your question yea they have to be together to be 9 inches wide
6 months ago
by
Posted by: 
HardcoreCODMW3Player
 from
Ohio
0points
0out of 0found this answer helpful.
answer 4
They r 9 inches together.
6 months ago
by
Posted by: 
Lisa
 from
Mentor, OH
0points
0out of 0found this answer helpful.
answer 5
Oh no. They're about 2.5 inches wide (each). But they're about nine inches tall.
1 year ago
by
Posted by: 
tiktin
 from
Boise, ID
+1point
1out of 1found this answer helpful.
answer 6
each
1 year, 1 month ago
by
Posted by: 
InsigniaCustomerSupport
+1point
1out of 1found this answer helpful.
Question

Can it be use with iPod touch 5?

10 months ago
by
Posted by: 
Anonymous
on Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black
0points
0out of 0found this question helpful.
6 answers
Answers
answer 1
Yes
4 months, 2 weeks ago
by
Posted by: 
Patrick
 from
South Setauket, NY
0points
0out of 0found this answer helpful.
answer 2
they are powered with a 1/8" jack so they should work with any mp3 player, phone or whatever with a 1/8" jack.
5 months ago
by
Posted by: 
mw80915
 from
colorado springs, co
0points
0out of 0found this answer helpful.
answer 3
Well these speakers have a plug in for a wall outlet and have a head phone jack. So I would have to say yes
5 months, 3 weeks ago
by
Posted by: 
BBCUSTOMER
 from
MILWAUKIE
0points
0out of 0found this answer helpful.
answer 4
Yes, these speakers have their own power supply so they will not drain the battery in an Ipod Touch 5 either!
6 months ago
by
Posted by: 
HardcoreCODMW3Player
 from
Ohio
0points
0out of 0found this answer helpful.
answer 5
Yes
8 months ago
by
Posted by: 
dange
 from
queens
0points
0out of 0found this answer helpful.
answer 6
Yes
9 months ago
by
Posted by: 
Commanche4
 from
Texarkana, Texas
0points
0out of 0found this answer helpful.
Question

can i plug a headset into these speakers?

my headeset plug on my computer in the front does not work, but my speakers work great. If I used these for the computer, can i plug my headset into these speakers without unplugging the speakers fromn the computer?
7 months ago
by
Posted by: 
Warrior 80
 from
edgewood, maryland
on Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black
0points
0out of 0found this question helpful.
6 answers
Answers
answer 1
These speakers are not like the usual USB speakers, they are separately powered. Just plug your headphones into the jack under the blue light and it should work with no problems. If it doesn't, its either the headphones or the speakers are defective. If you have access to another set of headphones you can check it out that way. You do not have to unplug the speakers from the computer.
6 months ago
by
Posted by: 
bathbeachmike
 from
brooklyn, NY
0points
0out of 0found this answer helpful.
answer 2
Yes, they have a headphone jack inside the right speaker.
6 months ago
by
Posted by: 
Techwhizzy
 from
Wisconsin
0points
0out of 0found this answer helpful.
answer 3
Yes, these speakers have a headphone jack on the left speaker.
6 months ago
by
Posted by: 
achaney
 from
Ohio
0points
0out of 0found this answer helpful.
answer 4
Yes, if there is a jack
7 months ago
by
Posted by: 
MeramecRat
 from
New Orleans
0points
0out of 0found this answer helpful.
answer 5
Yep
7 months ago
by
Posted by: 
elephantballs
0points
0out of 0found this answer helpful.
answer 6
Yes, these speakers have a headphone out connection on them. There is no need to disconnect the speakers to use your headphones.
7 months ago
by
Posted by: 
InsigniaCustomerSupport
+1point
1out of 1found this answer helpful.
Question

Can these be wall mounted?

Do these speakers have brackets to mount on a screw
1 year, 5 months ago
by
Posted by: 
Anonymous
on Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black
0points
0out of 0found this question helpful.
5 answers
Answers
answer 1
These are small/tiny speakers...no, you won't want to mount them on a wall!
Not to mention the problems with extension USB cords :-)
5 days ago
by
Posted by: 
GeorgeB
 from
Brighton, Michigan
0points
0out of 0found this answer helpful.
answer 2
no
1 month, 3 weeks ago
by
Posted by: 
samt299
 from
baltimore md
0points
0out of 0found this answer helpful.
answer 3
No
6 months ago
by
Posted by: 
Lisa
 from
Mentor, OH
0points
0out of 0found this answer helpful.
answer 4
No, they come pretty basic.
1 year, 3 months ago
by
Posted by: 
thematt917
 from
Augusta, GA
0points
0out of 0found this answer helpful.
answer 5
These speakers do not have spots in the back to mount to a wall.
1 year, 4 months ago
by
Posted by: 
Anonymous
0points
0out of 0found this answer helpful.
Question

Are these speakers compatibable with a Dell Inspirion 660

1 year ago
by
Posted by: 
Anonymous
on Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black
0points
0out of 0found this question helpful.
5 answers
Answers
answer 1
As long as your computer or TV has:
1. A 3.5 mm audio jack (the common variety)
2. A POWERED USB port
...then the pair IS compatible.

How to check if your USB is POWERED: Plug your cell phone in it. If it charges it, then it is powered. If it does not, then it ain't!
5 days ago
by
Posted by: 
GeorgeB
 from
Brighton, Michigan
0points
0out of 0found this answer helpful.
answer 2
Yes, i am using them on a Dell 660s
6 months ago
by
Posted by: 
HardcoreCODMW3Player
 from
Ohio
0points
0out of 0found this answer helpful.
answer 3
Yes, they will work for any thing that has the same speaker connection.
7 months ago
by
Posted by: 
xpocoastie
 from
Vancouver Wa
0points
0out of 0found this answer helpful.
answer 4
Yes if the computer has a standard earphone socket.
11 months ago
by
Posted by: 
LinuxBear
0points
0out of 0found this answer helpful.
answer 5
yes
1 year ago
by
Posted by: 
InsigniaCustomerSupport
0points
0out of 0found this answer helpful.
Question

ARE THESE COMPATIBLE WITH THE NEW SAMSUNG CHROME UNITS

10 months ago
by
Posted by: 
Anonymous
on Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black
0points
0out of 0found this question helpful.
5 answers
Answers
answer 1
As long as your computer or TV has:
1. A 3.5 mm audio jack (the common variety)
2. A POWERED USB port
...then the pair IS compatible.

How to check if your USB is POWERED: Plug your cell phone in it. If it charges it, then it is powered. If it does not, then it ain't!
5 days ago
by
Posted by: 
GeorgeB
 from
Brighton, Michigan
0points
0out of 0found this answer helpful.
answer 2
These speakers are compatible with any audio device that has a standard 3.5 audio jack. I used mine on my Mac mini and then I decided to switch them over to the headphone jack of my new television to boost the audio quality.
2 months, 2 weeks ago
by
Posted by: 
Chicka88
 from
Apple Valley, MN
0points
0out of 0found this answer helpful.
answer 3
Yes as long as it has a 3..5 mm headphone jack
6 months ago
by
Posted by: 
HardcoreCODMW3Player
 from
Ohio
0points
0out of 0found this answer helpful.
answer 4
the speakers are just to plug in externally to add more speaker power.
As long as your device has an audio jack you can plug these in.

they are not Bluetooth , you are limited to being plugged in with a cord
8 months ago
by
Posted by: 
Fatesfan
 from
Chi-town, IL
0points
0out of 0found this answer helpful.
answer 5
If you have a headphone jack input, then these will likely work!
These are not Bluetooth but are plug and play!
Hope this helps!
10 months ago
by
Posted by: 
Commanche4
 from
Texarkana, TX
0points
0out of 0found this answer helpful.
Question

volume button light does not work

volume light on my speakers does not work. Speakers Insignia PCS20 2.0
1 year, 1 month ago
by
Posted by: 
Anonymous
on Insignia - 2.0 Stereo Computer Speaker System (2-Piece) - Black
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
Did you plug the USB to a powered USB???

Copy/paste from another story:
As long as your computer or TV has:
1. A 3.5 mm audio jack (the common variety)
2. A POWERED USB port
...then the pair IS compatible.

How to check if your USB is POWERED: Plug your cell phone in it. If it charges it, then it is powered. If it does not, then it ain't!

:-)
5 days ago
by
Posted by: 
GeorgeB
 from
Brighton, Michigan
0points
0out of 0found this answer helpful.
answer 2
volume button is good
1 month, 3 weeks ago
by
Posted by: 
samt299
 from
baltimore md
0points
0out of 0found this answer helpful.
answer 3
I don't know about a volume light. There is a power light that is supposed to go on when you turn on the power. If yours doesn't work you are lucky. The light is so bright it hurts your eyes. You can tell when the power button is on because it's pushed in. It pops out when you turn it off.
1 year ago
by
Posted by: 
tiktin
 from
Boise, ID
+1point
1out of 1found this answer helpful.
answer 4
Press the power button on the right speaker. When your speaker system is
turned on, the power LED lights blue.
• Make sure that the power cord is connected to a power outlet.
• Test the power outlet to make sure that it is supplying power.
• Make sure that you have connected the speakers correctly. For more information,
see “Setting up your speaker system” on page 1 of this Quick Setup Guide.
• Make sure that the sound is not muted or the volume is not set too low on the
audio device you connected to.
• Try connecting your speaker system to another audio device. If your speaker
system produces sound, the problem is with the audio device you connected to.

If you are still encountering issues after trying these steps, then I would recommend bringing your product, along with the receipt, back to the place of purchase for warranty replacement options.
1 year, 1 month ago
by
Posted by: 
InsigniaCustomerSupport
+1point
1out of 1found this answer helpful.
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