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Customer Questions & Answers for
LeapFrog - LeapPad Ultra XDi Learning Tablet - Green

Let your child enjoy fun learning experiences with this LeapFrog LeapPad Ultra 33200 learning tablet, which includes 11 apps and features a 7" touch screen for simple operation and built-in Wi-Fi for on-the-go Internet connectivity.
Customer Questions & Answers:
16 Questions
 | 
41 Answers
Overall Rating:
4.389 out of 5
4.4
out of
5

Questions & Answers for LeapFrog - LeapPad Ultra XDi Learning Tablet - Green

Question

Do you sell software in Spanish (or can you reconfigure for Spanish)?

Am planning to buy this as a present for a 4 year-old in South America who doesn't speak English. I know you can reconfigure laptops but not sure about these kid's tablets. He also wants to learn English so some English instruction from the Spanish would be helpful as well...
1 day ago
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Posted by: 
Anonymous
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Question

Do you have to buy an app center download card for the LeapPad Ultra and the LeapPad Ultra XDi?

2 days ago
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Posted by: 
Anonymous
on LeapFrog - LeapPad Ultra XDi Learning Tablet - Green
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Question

What is the difference between the LeapPad Ultra and the LeapPad Ultra XDi? Can the LeapPad Ultra cases be used for the LeapPad Ultra XDi?

2 days ago
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Posted by: 
Anonymous
on LeapFrog - LeapPad Ultra XDi Learning Tablet - Green
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Question

Is this new ultra xdi have a stronger screen than the Ultra before that the screen cracked easy?

1 week, 5 days ago
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Posted by: 
Anonymous
on LeapFrog - LeapPad Ultra XDi Learning Tablet - Green
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1 answer
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answer 1
The screens for our devices have gone through extensive pressure, drop and kid testing to ensure the highest quality possible for the nature of the device. They even come with an added layer of protection so in the event a crack happens, there are no added safety concerns for you or your little ones.
1 week, 3 days ago
by
Posted by: 
Anonymous
+1point
1out of 1found this answer helpful.
Question

Does purchasing the ultra tablet include a charger?

Does this include any type of way to charge the tablet?
2 months, 3 weeks ago
by
Posted by: 
Laura412
 from
Texas
on LeapFrog - LeapPad Ultra XDi Learning Tablet - Green
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4 answers
Answers
answer 1
Yes; it plugs into an outlet and connects to the tablet to charge the internal battery
3 weeks, 4 days ago
by
Posted by: 
Biomaton
 from
Federal Way, WA
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answer 2
Yes
1 month, 1 week ago
by
Posted by: 
2829
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answer 3
Yes includes a charger and USB cable. You can get an additional charger from the store for $10 if you ever need or loose it.
1 month, 3 weeks ago
by
Posted by: 
deanbean0
 from
Myrtle Beach SC
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answer 4
Yes a charger is included.
2 months, 2 weeks ago
by
Posted by: 
CommunityAnswer
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Question

How long does it take to download apps from leappad.com?

I've been trying to download a three games and its been at least an hour. Is it supposed to take this long?? What's the average on time per game?
6 months ago
by
Posted by: 
Brittany
 from
Oklahoma
on LeapFrog - LeapPad Ultra XDi Learning Tablet - Green
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2 answers
Answers
answer 1
The average time for my sons downloads has been about a minute. Try only downloading one item at a time and waiting until it is complete to begin a 2nd download. Also, check your internet connection. You may have a poor connection, lack bandwidth due to too many devices on your connection, and simply need a faster connection to minimize lag. I hope this guidance helps.
4 months, 2 weeks ago
by
Posted by: 
Momof2
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answer 2
Download times can vary widely between websites and services. If you believe that your downloads for this product are taking overlong, I recommend contacting LeapPad for further assistance.
6 months ago
by
Posted by: 
JohnBBY
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Question

How do you get in touch with the manufacturer for repairs?

how do you get in touch with the manufacturer if the tablet malfunctions?
7 months ago
by
Posted by: 
Anonymous
on LeapFrog - LeapPad Ultra XDi Learning Tablet - Green
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3 answers
Answers
answer 1
There was a njmber in the instructions.look on the website
1 month, 1 week ago
by
Posted by: 
2829
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answer 2
Enclosed information received upon initial purchase if not satisfied with enclosed information at the time of purchase visit manufacturer online contact & product service information
3 months, 1 week ago
by
Posted by: 
Raindrops
 from
Dallas
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answer 3
Reach out to the LeapFrog Customer Support team, they're at support@leapfrog.com or 1-800-701-5327 M-Th: 9:00 am - 5:00 pm EST and Fri.: 9:00 am - 3:00 pm EST. Thanks!
5 months, 3 weeks ago
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Posted by: 
Anonymous
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Question

Do I need a computer to set up the features?

I have no laptop/computer but I do have an iPad with wifi do I need to connect this game through the computer?
8 months ago
by
Posted by: 
Anonymous
on LeapFrog - LeapPad Ultra XDi Learning Tablet - Green
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2 answers
Answers
answer 1
if your ipad has the ability to accept usb than yes otherwise no
8 months ago
by
Posted by: 
mcphert
 from
baltimore md
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answer 2
The LeapPad will require an initial set up while synced to a computer with LeapFrog Connect installed. It can not be synced to a mobile or iPad device.
8 months ago
by
Posted by: 
Anonymous
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Question

Are there any cartridges available for purchase for the Ultra or are they strictly available for download?

10 months ago
by
Posted by: 
Grandma
 from
Illinois
on LeapFrog - LeapPad Ultra XDi Learning Tablet - Green
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8 answers
Answers
answer 1
Cartridges available too!
9 months ago
by
Posted by: 
Rae86
 from
Texas
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answer 2
Yes there a lot that you can get after you set it up with wifi all of our games where done by download
9 months ago
by
Posted by: 
Bobbyboy813
 from
Medford nj
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answer 3
You can purchase any Leap pad game cartridges and they will work with the Ultra. All the Leap pad games work with each different version of the Leap pad's (Original, Leap pad 2 and the Ultra).
9 months ago
by
Posted by: 
JakeNH
 from
New Hampshire
+1point
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answer 4
Cartridges are available for the ultra
9 months ago
by
Posted by: 
kenroq
 from
NY, NY
+1point
1out of 1found this answer helpful.
answer 5
yes they have cartridge games that can be used with the LeapPad 2 as well as other LeapFrog products. Downloaded games can be used on up to 3 devices.
10 months ago
by
Posted by: 
rexyface
 from
Houston, Tx
+1point
1out of 1found this answer helpful.
answer 6
Yes it takes the leap frog explorer games.
10 months ago
by
Posted by: 
mp2913
 from
Toledo,OH
+1point
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answer 7
Any of the cartridges that have the box on the bottom right of the front of the packaging that say they're combatible with all LeapPad or LeapPad Tablets should work. From what I saw at my Best Buy that was all but maybe 1 of them.
10 months ago
by
Posted by: 
VolRath217
 from
Little Rock, AR
+1point
1out of 1found this answer helpful.
answer 8
The LeapPad Ultra is compatible with cartridges from the LeapFrog Explorer library of games.
10 months ago
by
Posted by: 
Anonymous
+1point
1out of 1found this answer helpful.
Question

Which is best

Innotab3S
Leap pad power2
Samsung galaxy kid tablet
Nabi
11 months ago
by
Posted by: 
Tex
on LeapFrog - LeapPad Ultra XDi Learning Tablet - Green
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4 answers
Answers
answer 1
Leap pad power2
7 months ago
by
Posted by: 
Pamelaknight
 from
Luling la
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answer 2
i've had leappad 2 and samsung galaxy kids tab and I prefer the Galaxy Tablet and so does my son.
10 months ago
by
Posted by: 
rexyface
 from
Houston, Tx
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answer 3
Kindle Fire HD.. Go read about Kindle FreeTime Unlimited.
10 months ago
by
Posted by: 
VolRath217
 from
Little Rock, AR
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0out of 0found this answer helpful.
answer 4
LeapPad Ultra is the ultimate kids learning experience! It would be a great choice for any little one.
11 months ago
by
Posted by: 
Anonymous
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