A:
Hi! Thanks for your question.
As this is a USB cable, and per the USB Standards it should transfer data accross the cable. If it is not working, I would suggest returning the cable to your local Best Buy location under our Returns Policy which you can find on Bestbuy.com if you type returns in the search box.
If you have any further questions on this issue or would like to speak with a live agent, please call 1-888-BESTBUY.