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Dear Valued Customer:
Thank you for your inquiry regarding Whirlpool range model WGG555S0BS.
I'm sorry to hear about the issue you are experiencing with your range. For your convenience we have product troubleshooting available at Whirlpool.com under the Service and Support tab. For further assistance please call our Customer Support line 866-698-2538.
Thank you for your inquiry regarding our Whirlpool appliances!