A:
Hi Frustrated,
Please check the links below for further assistance.
https://us.en.kb.sony.com/app/answers/detail/a_id/66595/p/61659,95543,95553,95564/c/65,66/kw/picture%20adjustment
https://us.en.kb.sony.com/app/answers/detail/a_id/61644/kw/picture%20adjustment/p/61659,95543,95553,95564/c/65,66/related/1
https://us.en.kb.sony.com/app/answers/detail/a_id/56653/kw/picture%20adjustment/p/61659,95543,95553,95564/c/65,66/related/1
Thanks,
>Joffrey