Hello, thanks for your question. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Hello, we really apologize for the issue with your 24 in. 1.2 cu. ft. 950W Sharp Easy Open Stainless Steel Microwave Drawer (KB6524PSY). However, we would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Hello, thank you so much for your question, Correct, you can place a plastic mat under the microwave, this would not affect the unit in any way, however, I recommend you to use a normal mat. Hope this information serves you well. If you any other question please contact us at CRL@sharpsec.com or call us at 1-800-237-4277.
Hello, thanks for your question. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Hello, thanks for your question. Yes, they are the same microwaves drawer, so that you should be able to replace the microwave without any problem. Feel free to get in contact with us for any question or concerns you might have.
Thank you for your question, The power ratings for this unit are as follows: 120V, 60Hz / 1.67kW, 14.5 Amps For any other questions or concerns please feel free to contact us at CRL@sharpsec.com or give us a call at 800-237-4277.
Hello, thank you so much for your question, if you have any arching or sparking issue please contact us at CRL@sharpsec.com or call us at 800-237-4277 so we can follow up with you personally. Thank you for choosing Sharp Electronics.
Hello, thank you so much for your question about the 24 in. 1.2 cu. ft. 950W Sharp Easy Open Stainless Steel Microwave Drawer. You should be able to see the label right when you open the door of the unit, there you will find the model number, serial and date of manufacture of the unit. Feel free to contact us at 1-800-237-4277 or through email at CRL@sharpsec.com
Hello, thank you so much for your question, the KB6525PS is a more advanced model than the KB6524PS, you can check the differences on our website. Feel free to contact us at CRL@sharpsec.com or call us at 1-800-237-4277 if you have any other questions or concerns regarding this unit.
Thank you for your question, we recommend installing it separate from other heat sources since it may cause damages not covered by the warranty, for further assistance feel free to contact us at CRL@sharpsec.com or give us a call at 1-800-237-4277.