A:
Hi there! If the brushes aren't spinning please remove them and see if they spin manually. If not, you may need a new brushblock. The brushes are available through Hoover using part number 440003857. If further assistance is needed feel free to give us a call at 1-800-944-9200 (M-F 8a-6p EST). We're here for you! -Karissa, Hoover Customer Care