A:
We regret to hear that you are having problems unlocking your appliance.
If we may suggest the following; below are three options that can be attempted to un-lock your oven door.
1) Unplug the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door.
2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.
3) Press and hold CLEAR/CANCEL for 15 seconds and this should unlock the door.
Thank you,
Frigidaire