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October 9, 2016
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October 9, 2016
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Bino's Reviews

Sony - PlayStation Network $20 Gift Card

Broaden the content you enjoy on your PlayStation system with this convenient $20 PlayStation Network Card. Use the card to purchase downloadable games, game add-ons, full-length movies, TV shows and other content that you can play or view on your PlayStation 4, PlayStation 3 or PS Vita.

Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
My Best Buy® Member
This user is a My Best Buy® Member and is getting points for their purchases. They may have received My Best Buy® bonus points for submitting reviews.
My Best Buy® Member
Tech Insider Network
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Tech Insider Network

Customer Rating

Don't purchase cards online

on October 9, 2016

Posted by: Bino

Verified Purchase:Yes

I ordered this gift card 9/28/16. When the recipient received it, the code had been used. This news came from customer service representatives. I called to get refund but was told that I couldn't because a new card had been sent out automatically. Why wasn't I contacted before hand? I waited a few days and discovered that that card still hadn't been shipped. I called again. Keep in mind this was now my 3rd call. I was I told that the card was in box and on the way. I received an email on the 10/5/16 with a tracking number but the shipping never updated. Finally today 10/9/16 I was able to get a refund or so I hope. It took 3 tries, 3 different customer service representatives and over 1 hour of my time. I will never purchase anything via online from Best Buy again.

My Best Buy number: 4159133794

Mobile Submission: True

No, I would not recommend this to a friend.

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7of 7voted this as helpful.

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