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FixineminNO
 
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    1
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  • First review
    July 7, 2009
  • Last review
    July 7, 2009
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FixineminNO's Reviews
 
Geek Squad - In-Home Consultation
Geek Squad - In-Home Consultation
We'll design and lay out a home theater system to fit your needs. At the time of your consultation, you will receive a coupon good for the full purchase price of this service, redeemable on any future home theater purchase $499 & up. Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
 
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Customer Rating
1 out of 5
1
Waist of my time
on July 7, 2009
Posted by: FixineminNO
from New Orleans, La
I was very excited to reach Silver Premier level & qualify for a free in home consult. I wanted a few ideas on setting up a home theater in our new house using my existing equipment and possibly some upgrades if recommended. The consultant was on time and took about 20 minutes to look around, gave me a couple of recomendations and said he would put together a proposal to hook up and run speaker wires where they wouldn't show etc. He would email me an in depth proposal with parts SKU # and labor prices.
One week later NOTHING went to the local BB and they couldn't find the proposal, finally the store manager was able to find a proposal tho install 3 speakers, nothing else. He said he would get with the installer and get my complete proposal, but another week has passed by,
I'm extreemly disappionted in BB and the Geek Squad, just glad I didn't waste my $100 on this consult.
What's great about it: Free
What's not so great: Proposal incomplete, they still haven't got back with me
No, I would not recommend this to a friend.
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13of 18voted this as helpful.
 
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