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Read all the reviews and decided to take a chance. Before I bought it, I went to antennaweb to see how many channels I could reasonably expect to get (11). Set-up was great. I started by just letting my computer do its thing, and installed using HP Mediasmart. Total install time for this was 7 minutes. I was up and running with 13 channels, all crystal clear! Since everything went so smoothly, I figured that I would go ahead and install the software that came with the tv tuner. Following directions (sort of, never really pay alot of attention to them), total set-up time was 15 minutes. Again, no issues, no problems, and 13 crystal clear channels! The only slight issue that I have been able to find is that the included remote operates both HP Mediasmart and Win7. Once I figured out which button to push, everything worked flawless. If you have any common sense when it comes to installing hardware/software on your computer, this is the way to go!!!! Goodbye Comcast!