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February 10, 2010
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herdfan's Reviews

Ooma - Telo VoIP Home Phone Service - Black

This hub works with your high-speed Internet and your home phones to deliver VoIP phone services and supports up to 4 Ooma Telo handsets. With easy setup, you can enjoy unlimited U.S. calling and low international rates.*

My Best Buy® Member
My Best Buy® Member
My Best Buy® Member
Tech Insider Network
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Tech Insider Network

Customer Rating

Ooma Telo VoIP Phone Service is the real deal

on February 10, 2010

Posted by: herdfan

from Huntington, WV

Took a chance and purchased this Ooma box and I'm glad I did. I was previously paying $32/month (after taxes) for VoIP service, now I pay nothing.

It is easy to setup. You go online and register the device on the ooma website. BE CAREFUL. They have a premier service for $9.99/month extra (which is still an excellent deal) which you get free for the first couple of months. It comes with extra features like block lists and simultaneous ring (will call your cell phone when your home phone rings). You will automatically start being charged the monthly fee after your trial service ends unless you uncheck the box, which some users might miss in the excitement of setting their service up.

There are other cool features for a small price. Like you can get another phone number (2 lines) for just $4.99/month extra. However, the basic free service will be all you need for a home phone since most have cell phones anyway.

The device will let you make fax calls as well. My old VoIP service wouldn't even do that. It has an answering machine feature in case your phone system doesn't have one.

Here is how I have mine connected:
1. Connected the Cable Modem into the Ooma Telo with the ethernet cord (you must have cable or dsl service with at least a 256k upload speed to use the device)
2. Pluged my home router (WAN) into the Ooma Telo with another ethernet cord.
3. Pluged my Panasonic Phone Base System into the Ooma Telo, then placed the other handsets throughout the house.

Cable Modem->Ooma Telo->Netgear Router->PC

The ONLY major complaint I have is that the power cord disconnects very easily from the Ooma telo because the plug is so small. The slightest movement will cause it to come out.

I've been using it a month now and the calls are clear, even when the wife and I are surfing the net. I've only had to reset it once.

For $250 bucks,it will pay for itself in less than a year.

What's great about it: Easy to setup, clear audio, no more phone bills, keep your phone number or get a new one

What's not so great: The power cord will disconnect easily from the device if it is moved.

I would recommend this to a friend!

Ease of Use