Exchange Policy Xbox 360?
I bought a XBOX 360 and it recently red ringed (E-74). I bought it with the extended warranty which is still valid when the pro console cost $399.99. It came with forza 2, a controller and a 20gb HDD. With the recent price drops I'm curious if I can exchange my old 360 bundle for a new Elite bundle. I want my money's worth when I bring it in so if I get an Elite it would still be less value but i would be more satisfied. So if I bring it in and have it exchanged will I just get a new console or an entire bundle? And my birthday is soon so I dont want to wait a month to get it fixed so I can play some of the games I'm getting. But if I have to it's fine. Also if my 360 is repaired and then red rings again am I entitled to a new 360?
The warranty is not an exchange warranty. It is a repair warranty. If you bring it in(remember to keep your hard drive & other accesories/discs that may still be inside), the console will be sent out. It'll more than likely be swapped by Microsoft with a refurbished unit. In regards to future issues, the no-lemon policy kicks in on the 4th failure within the warranty.
16 years, 9 months ago
by
SuperPHAM
Midlothian VA