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November 3, 2009
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November 3, 2009
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TSB's Reviews

BISSELL - Pet Hair Eraser HEPA Bagless Upright Vacuum - Black

Eliminate pet hair from your carpets, floors and upholstery with this versatile bagless upright vacuum that features pet turbo brush and contour tools to help get the job done. HEPA filtration helps remove airborne allergens for a thorough clean.

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This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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Customer Rating

Works great.... for a month or so

on November 3, 2009

Posted by: TSB

from Seattle

Bought this vacuum because of all of the good reviews. Worked great for about a month or two. I found I had to empty the canister all the time and also clean another filter above the canister.

Then I noticed that the brush on the attachment for pet hair was not rotating. Then I noticed that things weren't being picked up when vacuuming the carpet. I looked closer and realized there was very little suction. Cleaned everything out again and it was still not working well.

I have been trying to use it to get my money out of it but I'm now giving up and will try a Hoover that has a bag.

The other thing I found was that this unit is very heavy. Some people commented on it being light but I find it to be very heavy. I have three levels in my home and it is very difficult to negotiate the stairs.

Speaking of stairs, it does a terrible job on them as well. Based on my experience I would strongly suggest another vacuum if not another vendor entirely.

What's great about it: Worked very well for a short period of time

What's not so great: No suction now, heavy, constantly empting the bin

No, I would not recommend this to a friend.

Quality