Get the room-filling sound without the hassle when you have us professionally install your soundbar system. We~ll integrate your soundbar with your TV and audio or video device and tailor its settings to fit your space. If needed, we~ll complete any initial software configurations your TV might need so it can be ready for us to complete your service. If your soundbar allows, we~ll connect it to your existing home network, perform any updates and configure wireless capabilities like streaming, AirPlay or Bluetooth. We~ll program the remotes that come with your device to make sure you~re in control of your sound. Once we~re finished, we~ll neatly organize your cables in your furniture or shelving for a clean look. Then, we~ll showcase your new setup and make sure you know how to use it. We~ll always ensure the workspace is clean when we finish by removing packaging you no longer need. Best Buy~s home theater services are backed by a 90-day limited workmanship warranty.
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I had booked the TV mounting and sound bar mounting online and confirmed the order over the phone with a Geek Squad rep. I had clearly mentioned that mounting was over a fireplace and required sound bar hook up which we had purchased through Best Buy as well. She assured to have noted everything and said it is covered in the price of my order which was already paid. When the technicians showed up they said there is an extra charge for sound bar hook up and pretty much declined to do the set up if we don't pay for the sound bar. With no choice left, I ended up paying extra fee for it. I will there was more clear communication when the order was being confirmed to avoid last minute surprises. I also checked locally and sound bar set up is usually free with TV mounting.