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hollyjam
 
 
 
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  • Review count
    1
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  • First review
    April 1, 2013
  • Last review
    April 1, 2013
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hollyjam's Reviews
 
We'll program your remote control for simple, intuitive operation of your TV and home theater components. This service is recommended for advanced learning remotes such as Harmony Remotes by Logitech. Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
 
Customer Rating
1 out of 5
1
pretty awful experience
on April 1, 2013
Posted by: hollyjam
from fort worth tx
Gender:Female
Verified Purchase:Yes
i am still waiting for the $50 gift card promised. i purchased this service online. Website said someone would call in 24-48 hours to schedule it....you can see where I am going with this. no calls no emails. 7 days later i get a receipt UPS-ed to me from Best buy saying thank you for my order??? called twice. scheduled twice. first time was a no show. Customer service promised gift card for the hassle...been a month.
What's great about it: tech that came out
What's not so great: laborious process/promises made not kept
No, I would not recommend this to a friend.
+3points
3of 3voted this as helpful.
 
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