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  • Review count
    5
  • Helpfulness votes
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  • First review
    August 12, 2018
  • Last review
    August 12, 2018
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laundrykiller's Reviews
 
Enhance drying time with this dryer vent kit that features custom fitted ends and clamps for quick and easy installation.
 
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  • My Best Buy® Elite Member
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Customer Rating
1 out of 5
1
Worst experience ever
on August 12, 2018
Posted by: laundrykiller
from Columbia, MO
Verified Purchase:Yes
I purchased a new LG washer and dryer a couple months ago and had it installed by the Geek Squad. The washer was malfunctioning on the first wash and had to be replaced. When the washer was replaced, something happened to the dryer and it had to be replaced. The original washer I purchased had been discontinued, so I had to get another version that does not match the washer. Also, they wanted me to pay the difference for the "upgraded" dryer. After complaining on why this was not acceptable, they conceded to eat the cost. When they came on yet another day to replace the dryer, they did not hook up the dryer to the waterline for the steam function to work. They returned yesterday for a fourth time to fix this issue. When they left, I had a minor meltdown because the washer didn't work. Luckily, it was just that they had not turned the waterlines back on.
This has been the most frustrating purchase ever. I was out multiple days of work and so much time. All of my experiences talking to people about this problem were flippant at best. I will not be using Best Buy, Geek Squad, or any LG product in the future.
My Best Buy number: 3490909532
Mobile Submission: False
No, I would not recommend this to a friend.
-1point
2of 5voted this as helpful.
 
This dryer cord is required for successful hook-up of your new appliance. Our delivery personnel will determine whether a 3- or 4-prong cord is needed based on the outlet behind your existing dryer.
 
  • Verified Purchaser
  • My Best Buy® Elite Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
Worst experience ever
on August 12, 2018
Posted by: laundrykiller
from Columbia, MO
Verified Purchase:Yes
I purchased a new LG washer and dryer a couple months ago and had it installed by the Geek Squad. The washer was malfunctioning on the first wash and had to be replaced. When the washer was replaced, something happened to the dryer and it had to be replaced. The original washer I purchased had been discontinued, so I had to get another version that does not match the washer. Also, they wanted me to pay the difference for the "upgraded" dryer. After complaining on why this was not acceptable, they conceded to eat the cost. When they came on yet another day to replace the dryer, they did not hook up the dryer to the waterline for the steam function to work. They returned yesterday for a fourth time to fix this issue. When they left, I had a minor meltdown because the washer didn't work. Luckily, it was just that they had not turned the waterlines back on.
This has been the most frustrating purchase ever. I was out multiple days of work and so much time. All of my experiences talking to people about this problem were flippant at best. I will not be using Best Buy, Geek Squad, or any LG product in the future.
My Best Buy number: 3490909532
Mobile Submission: False
No, I would not recommend this to a friend.
-1point
4of 9voted this as helpful.
 
These stainless-steel washing machine fill hoses are ideal for connecting most washing machines to hot and cold water.
 
  • Verified Purchaser
  • My Best Buy® Elite Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
Worst experience ever
on August 12, 2018
Posted by: laundrykiller
from Columbia, MO
Verified Purchase:Yes
I purchased a new LG washer and dryer a couple months ago and had it installed by the Geek Squad. The washer was malfunctioning on the first wash and had to be replaced. When the washer was replaced, something happened to the dryer and it had to be replaced. The original washer I purchased had been discontinued, so I had to get another version that does not match the washer. Also, they wanted me to pay the difference for the "upgraded" dryer. After complaining on why this was not acceptable, they conceded to eat the cost. When they came on yet another day to replace the dryer, they did not hook up the dryer to the waterline for the steam function to work. They returned yesterday for a fourth time to fix this issue. When they left, I had a minor meltdown because the washer didn't work. Luckily, it was just that they had not turned the waterlines back on.
This has been the most frustrating purchase ever. I was out multiple days of work and so much time. All of my experiences talking to people about this problem were flippant at best. I will not be using Best Buy, Geek Squad, or any LG product in the future.
My Best Buy number: 3490909532
Mobile Submission: False
No, I would not recommend this to a friend.
-15points
3of 21voted this as helpful.
 
We'll deliver, install and make sure your new washing machine is working. We'll level your washer, plug it in and attach the hoses. Additional charges may apply if not up to local codes or requirements.
 
  • Verified Purchaser
  • My Best Buy® Elite Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
Worst experience ever
on August 12, 2018
Posted by: laundrykiller
from Columbia, MO
Verified Purchase:Yes
I purchased a new LG washer and dryer a couple months ago and had it installed by the Geek Squad. The washer was malfunctioning on the first wash and had to be replaced. When the washer was replaced, something happened to the dryer and it had to be replaced. The original washer I purchased had been discontinued, so I had to get another version that does not match the washer. Also, they wanted me to pay the difference for the "upgraded" dryer. After complaining on why this was not acceptable, they conceded to eat the cost. When they came on yet another day to replace the dryer, they did not hook up the dryer to the waterline for the steam function to work. They returned yesterday for a fourth time to fix this issue. When they left, I had a minor meltdown because the washer didn't work. Luckily, it was just that they had not turned the waterlines back on.
This has been the most frustrating purchase ever. I was out multiple days of work and so much time. All of my experiences talking to people about this problem were flippant at best. I will not be using Best Buy, Geek Squad, or any LG product in the future.
My Best Buy number: 3490909532
Mobile Submission: False
No, I would not recommend this to a friend.
0points
0of 0voted this as helpful.
 
Give your clothes a powerful wash with this LG front-load washer. Its sanitary cycle cleans the dirtiest of clothes and lets you add the steam option to effectively kill germs. Use the FreshCare option of this LG front-load washer to periodically tumble clothes for up to eight hours to prevent wrinkles if you~re unable to unload after a cycle ends.
 
  • Verified Purchaser
  • My Best Buy® Elite Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
Worst experience ever
on August 12, 2018
Posted by: laundrykiller
from Columbia, MO
Verified Purchase:Yes
I purchased a new LG washer and dryer a couple months ago and had it installed by the Geek Squad. The washer was malfunctioning on the first wash and had to be replaced. When the washer was replaced, something happened to the dryer and it had to be replaced. The original washer I purchased had been discontinued, so I had to get another version that does not match the washer. Also, they wanted me to pay the difference for the "upgraded" dryer. After complaining on why this was not acceptable, they conceded to eat the cost. When they came on yet another day to replace the dryer, they did not hook up the dryer to the waterline for the steam function to work. They returned yesterday for a fourth time to fix this issue. When they left, I had a minor meltdown because the washer didn't work. Luckily, it was just that they had not turned the waterlines back on.
This has been the most frustrating purchase ever. I was out multiple days of work and so much time. All of my experiences talking to people about this problem were flippant at best. I will not be using Best Buy, Geek Squad, or any LG product in the future.
My Best Buy number: 3490909532
Mobile Submission: False
No, I would not recommend this to a friend.
+5points
6of 7voted this as helpful.
 
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