This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I purchased a new LG washer and dryer a couple months ago and had it installed by the Geek Squad. The washer was malfunctioning on the first wash and had to be replaced. When the washer was replaced, something happened to the dryer and it had to be replaced. The original washer I purchased had been discontinued, so I had to get another version that does not match the washer. Also, they wanted me to pay the difference for the "upgraded" dryer. After complaining on why this was not acceptable, they conceded to eat the cost. When they came on yet another day to replace the dryer, they did not hook up the dryer to the waterline for the steam function to work. They returned yesterday for a fourth time to fix this issue. When they left, I had a minor meltdown because the washer didn't work. Luckily, it was just that they had not turned the waterlines back on. This has been the most frustrating purchase ever. I was out multiple days of work and so much time. All of my experiences talking to people about this problem were flippant at best. I will not be using Best Buy, Geek Squad, or any LG product in the future.
This dryer cord is required for successful hook-up of your new appliance. Our delivery personnel will determine whether a 3- or 4-prong cord is needed based on the outlet behind your existing dryer.
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I purchased a new LG washer and dryer a couple months ago and had it installed by the Geek Squad. The washer was malfunctioning on the first wash and had to be replaced. When the washer was replaced, something happened to the dryer and it had to be replaced. The original washer I purchased had been discontinued, so I had to get another version that does not match the washer. Also, they wanted me to pay the difference for the "upgraded" dryer. After complaining on why this was not acceptable, they conceded to eat the cost. When they came on yet another day to replace the dryer, they did not hook up the dryer to the waterline for the steam function to work. They returned yesterday for a fourth time to fix this issue. When they left, I had a minor meltdown because the washer didn't work. Luckily, it was just that they had not turned the waterlines back on. This has been the most frustrating purchase ever. I was out multiple days of work and so much time. All of my experiences talking to people about this problem were flippant at best. I will not be using Best Buy, Geek Squad, or any LG product in the future.
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I purchased a new LG washer and dryer a couple months ago and had it installed by the Geek Squad. The washer was malfunctioning on the first wash and had to be replaced. When the washer was replaced, something happened to the dryer and it had to be replaced. The original washer I purchased had been discontinued, so I had to get another version that does not match the washer. Also, they wanted me to pay the difference for the "upgraded" dryer. After complaining on why this was not acceptable, they conceded to eat the cost. When they came on yet another day to replace the dryer, they did not hook up the dryer to the waterline for the steam function to work. They returned yesterday for a fourth time to fix this issue. When they left, I had a minor meltdown because the washer didn't work. Luckily, it was just that they had not turned the waterlines back on. This has been the most frustrating purchase ever. I was out multiple days of work and so much time. All of my experiences talking to people about this problem were flippant at best. I will not be using Best Buy, Geek Squad, or any LG product in the future.
We'll deliver, install and make sure your new washing machine is working. We'll level your washer, plug it in and attach the hoses. Additional charges may apply if not up to local codes or requirements.
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I purchased a new LG washer and dryer a couple months ago and had it installed by the Geek Squad. The washer was malfunctioning on the first wash and had to be replaced. When the washer was replaced, something happened to the dryer and it had to be replaced. The original washer I purchased had been discontinued, so I had to get another version that does not match the washer. Also, they wanted me to pay the difference for the "upgraded" dryer. After complaining on why this was not acceptable, they conceded to eat the cost. When they came on yet another day to replace the dryer, they did not hook up the dryer to the waterline for the steam function to work. They returned yesterday for a fourth time to fix this issue. When they left, I had a minor meltdown because the washer didn't work. Luckily, it was just that they had not turned the waterlines back on. This has been the most frustrating purchase ever. I was out multiple days of work and so much time. All of my experiences talking to people about this problem were flippant at best. I will not be using Best Buy, Geek Squad, or any LG product in the future.
Give your clothes a powerful wash with this LG front-load washer. Its sanitary cycle cleans the dirtiest of clothes and lets you add the steam option to effectively kill germs. Use the FreshCare option of this LG front-load washer to periodically tumble clothes for up to eight hours to prevent wrinkles if you~re unable to unload after a cycle ends.
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I purchased a new LG washer and dryer a couple months ago and had it installed by the Geek Squad. The washer was malfunctioning on the first wash and had to be replaced. When the washer was replaced, something happened to the dryer and it had to be replaced. The original washer I purchased had been discontinued, so I had to get another version that does not match the washer. Also, they wanted me to pay the difference for the "upgraded" dryer. After complaining on why this was not acceptable, they conceded to eat the cost. When they came on yet another day to replace the dryer, they did not hook up the dryer to the waterline for the steam function to work. They returned yesterday for a fourth time to fix this issue. When they left, I had a minor meltdown because the washer didn't work. Luckily, it was just that they had not turned the waterlines back on. This has been the most frustrating purchase ever. I was out multiple days of work and so much time. All of my experiences talking to people about this problem were flippant at best. I will not be using Best Buy, Geek Squad, or any LG product in the future.