We'll program your remote control for simple, intuitive operation of your TV and home theater components. This service is recommended for advanced learning remotes such as Harmony Remotes by Logitech. Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
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Geek Squad hired to set up new TV, bluRay, and remote system with existing recoorder and sound system. This included programming new touch screen do-everything remote. Called back to have recording and playback enabled that didn't work and system still does not record and playback. Would not recomment Geek Squad in setting up programming remotes. (Or, the equipment was not hooked up correctly by Geek Squad)
What's great about it: Agents showed patience and tried hard to please
What's not so great: Remote not programmed to do the job as promised.